Skip to main content

1E 8.2 (SaaS)

Differences between Tachyon and on-premises Tachyon

As 1E continues to move Tachyon to the Cloud there are some features that are not currently available when compared with the on-premises version. To help reduce confusion, the table below list areas where the differences are.

Application

Page

Reason/Note

Settings

Configuration

Connectors

Only Tachyon and ServiceNow connectors are supported currently.

Settings

Configuration

Provider configuration

You will see an entry for Uninstall, this is a Reclaim feature that is not currently supported on Tachyon.

Settings

Configuration

Consumers

You will see consumers listed that are not currently available, these can be ignored.

Settings

Configuration

Components

You will see an entry for Reclaimer, this is a feature that is not currently supported on Tachyon.

Settings

Monitoring

Process Log

You will see log messages in this log that were created during provisioning of the instance, this is normal and may be ignored.

Settings

Monitoring

Infrastructure log

You may see a log message: ‘StateMachine Initiailse failed. Check from wrong XML’ in the workflow definition. This issue is benign and can be ignored.

Settings

Permissions

Users

The Tachyon deployment will automatically create a user that will be used to execute the Tachyon Inventory sync. You will see the CLOUD\tachyonsync is active in your instance, this user is required for the Tachyon Connector and must not be removed.

Inventory

Manage Associations

CM to Product

Product to CM

The Inventory connector for MECM is not currently available, MECM uses on-premises servers that Tachyon cannot communicate with.