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Shopping 6.1

The In-Place Upgrade user experience
The user experience

There are seven phases for this deployment type if you are running the upgrade from the office:

If you are remote, there is an additional step where we request your connection details, just after requesting additional storage.

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Walking you through the user experience

Banner on the Shopping Web

Start here


Banner on the Shopping Web
Why can't I see the banner on the Shopping web?

If you can't see the banner on the Shopping web, it is likely that:

  • you or the device you are using may not yet be associated with the groups that can do this

  • your Shopping administrator has not created a Windows Servicing Assistant banner or Windows Servicing Assistant Deployment

The Start screen

Choosing the type of deployment


The Start screen

Always displayed for the user to choose the type of deployment they want.

The Location screen

Where the deployment is initiated from


The Location screen

Displayed for the user to tell us where they are initiating the deployment.

Why can't I see the Location screen?

You will not see this screen if:

The Applications screen

Changes to applications



Only displayed:

For an In-place upgrade, the list will show applications that will be replaced or upgraded by Application Migration rules. Any applications for which no rules are applicable will remain installed as the In-place Upgrade does not remove any applications.

If you are unable to retrieve the list of applications that are changing, click Retry.

Network issues preventing applications from being retrieved

If you are still unable to see the list, click Next to continue to the next screen.

Why can't I see the Applications screen?

You won't see the list of applications:

The USB Media screen

Requesting additional storage


The USB Media screen

Only displayed:

A series of checks are made when a USB device is discovered:

  • to ensure it is of sufficient capacity

    USB device has insufficient capacity
  • to ensure there is enough space on it

    USB device has insufficient space
  • to ensure it is in the right format

    USB device not in the right format
Why can't I see the USB screen?

You won't see this screen if:

  • the use of USB media is prohibited in your environment

  • we haven't asked for it

  • if there is enough storage space in the the local cache to hold for the required content

What devices are supported by WSA and why are they used?

Any peripheral device that plugs into the PC via the USB port as long as it is formatted to the NTFS file system. These devices are used to hold Packages for Task Sequences and USMT data. Whether these devices can be used or not depends on how the WSA deployment was configured.

What happens if the USB drive is full?

If the USB device does not have sufficient space during the download check process, you will need to make space or provide in a USB device with enough space.

What happens to the personal data on the USB device? Will it be deleted?

Any data outside the 1EWSA folder is preserved.

Can I copy or move WSA data from one USB device to another?

You can copy or move the 1EWSA folder from one USB device to another as long as you ensure that the storage space on the new USB device meets the original requirements determined in the estimation process.

The Connections screen

Getting details for the remote connection


The Connection screen

Only displayed:


From Shopping 6.0, WSA will attempt to prepopulate the WiFi password field from the user's WiFi profile. If the password cannot be retrieved the field will remain blank and the user will need to enter the password manually.

I'm connecting remotely. Why can't I see this screen?

You'll only see this screen if your Shopping administrator has asked you to provide your VPN or wireless credentials and if:

The Summary screen

A quick summary


The Summary screen

Always displayed to show the user what is going to take place for this deployment.

The Readiness screen

Making sure you are good to go


The Readiness screen

These checks are run twice – of particular interest is the Content Download Checks:

  • On the first pass, the test is to ensure that the content has been successfully downloaded

  • On the second pass, the test is to verify that the content is not corrupt, if it is, a System Error is displayed

  • All other checks are repeated – you may have left you computer for a considerable amount of time and these tests are to ensure that nothing has changed in the meantime

When readiness checks are complete without errors:

Readiness checks complete


  • Impediments – if any of these are discovered, the deployment can continue only if the user resolves them

    System running on battery
  • terminal errors – if any of these are discovered during the readiness checks, the deployment cannot continue until they are resolved

    System check error
  • task sequence fails to run – if you do not see the task sequence running in the background, we recommend you inform the administrator so that they can investigate the issue

    Task sequence not running in the background

The Complete screen

The results of the deployment


The Complete screen

If these errors are reported, they will need to be resolved before you can rerun the deployment:

  • Unable to upgrade to Window 10

    Error reporting on the Complete screen
  • Unable to establish remote connections (VPN or WiFi)