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Shopping 6.1

Old PC

Why can't I see the Old PC screen?

You will only see this screen if you asked for data to be moved from your old PC to a new one and chose the Restore My Data and Apps to a New PC option on the Start screen.

Why can't I see any PC names in the Select machine to restore data from list?

It can be because:

  • of a transient network failure. Click Retry to try again.

  • you have not run the Prepare My Old PC for Replacement option on your old PC.