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Remove software

SGC for 1E Tachyon has a feature to Remove software with the help of scheduled job and display them in a separate table for future reference.

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Remove software

This feature runs a scheduled job that removes the record(s) for the software(s) that has been already removed/uninstalled by the end-user from their device. Hence, updates the Software Installation table respectively and places the record into Remove Software table.

Software Installations page

To navigate to the Software Installations page, type cmdb_sam_sw_install.LIST table name in the filter navigator and press enter. This opens up the Software Installations page in a new tab as shown in the picture.

This page has information about all the software installed on the end-user devices.

The table has defined fields that display details of installed software like:

  • Display Name

  • Publisher

  • Version

  • Discovery Model

  • Installed on

  • Assigned to

  • Discovery Source

  • Updated

  • Last Scanned

Here, the Last Scanned date is of specific importance. If a particular record of Software is not scanned in the last two days, then the scheduled job defined under Scheduled Job to Remove Software removes that software record from the above table. The default value is set to 2 days and is configurable in x_1e_cmdb_connect.DaysToKeepSwData system property.

The software removed is added to the Removed Software table.

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Removed Software page

To navigate to the SG-Tachyon_Remove_Software page, type x_1e_cmdb_connect_sg_tachyon_removed_software.LIST table name in the filter navigator and press enter. This opens up the SG-Tachyon_Remove_Software page in a new tab, as shown in the picture.

This page has the cumulative list of all the software that are removed from the end-user devices so far.

The table has the following defined fields:

  • Removed from

  • Display name

  • Publisher

  • Version

  • Edition override

  • Discovery Source

  • Last Scanned

  • Created.

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