Installing and upgrading
How to set up 1E Tachyon CMDB Connect.
1E Tachyon CMDB Connect is a ServiceNow application that can be purchased and installed from ServiceNow App Store. This section provides details on how to install 1E Tachyon CMDB Connect and how to configure it post-installation for use.
Installing 1E Tachyon CMDB Connect
Here we describe how to place a request and install 1E Tachyon CMDB Connect from the ServiceNow app store.
Installing 1E Tachyon CMDB Connect
The following instructions show how to purchase 1E Tachyon CMDB Connect from the ServiceNow app store and install it on a user's device.
Navigate to the store
Browse to the ServiceNow app store using the following URL: https://store.servicenow.com/sn_appstore_store.do#!/store/home, as shown in the picture.
Click the Log In button at the top-right of the ServiceNow Store to log in.
Login
The Login popup window prompts you for your HI credentials. This username and password are same as the ones you will have provided when you created your ServiceNow account.
You can also reset your account password from here.
Find the 1E Tachyon CMDB Connect
When you have logged in, you can search for 1E Tachyon CMDB Connect from the list of available apps.
Provide payment details
Click on the application and follow the step-by-step procedure to complete the payment.
Once the payment is processed successfully, the 1E Tachyon CMDB Connect app will be automatically installed on your ServiceNow instance. The ServiceNow Instance details will already be available in ServiceNow because they are part of your ServiceNow Technology Partner Program (TPP) credentials.
