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Known issues

Lists of the current known issues with implementing, configuring and using the 1E ITSM Connect app.

1E ITSM Connect app known issues

Issue

Description

Workaround

Duplicate results displayed as the Output of a query

In rare scenarios, when we execute a Tachyon instruction from the incident form, the results are displayed as duplicated. Ex, if there are 2 rows to be displayed, 4 rows are actually displayed.

Re-execute the instruction.