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Topics and their associated 1E instructions

A table showing the 1E instructions required by each 1E Virtual Assistant topic.

Where to find the 1E instructions used by 1E Virtual Assistant

For convenience, the 1E instructions used by 1E Virtual Assistant have been added to a single product pack called 1E Virtual Assistant. For Tachyon 5.1 you can search for this pack on the Tachyon Exchange, you'll need to login using your 1E support credentials before you can download.

1E instructions used by 1E Virtual Assistant

The following table shows the name of each topic supported by 1E Virtual Assistant and the 1E instructions required to perform the topic. Where no 1E instructions are needed to perform the topic N/A is displayed.

Topic

Tachyon instructions required

Upgrade Operating System

  • 1E-Explorer-ServiceNow-RunWSA

Computer Slow

  • 1E-Explorer-ServiceNow-PerformanceStats

  • 1E-Explorer-ServiceNow-FreeDiskSpace

  • 1E-Explorer-ServiceNow-TopCPUMemoryConsumingProcs

  • 1E-Explorer-ServiceNow-ChangeCurrentPowerScheme

  • 1E-Explorer-ServiceNow-OpenStartUpWindow

  • 1E-Explorer-ServiceNow-RebootSystem

  • 1E-Explorer-ServiceNow-LatestExperienceData.xml

Printer

  • 1E-Explorer-ServiceNow-OpenAddPrinterWindow

Enable remote connection

  • 1E-Explorer-ServiceNow-RDPStatus

  • 1E-Explorer-ServiceNow-RDP-EnableOrDisable

  • 1E-Explorer-ServiceNow-StartWindowService

Outlook issue

  • 1E-Explorer-ServiceNow-MicrosoftSupportRecoveryAssistant

  • 1E-Explorer-ServiceNow-FixPstOstOutlookFiles

  • 1E-Explorer-ServiceNow-DeleteFileByPath

Add a VPN connection

  • 1E-Explorer-ServiceNow-VPNAddOrUpdate

Unable to connect to VPN

  • 1E-Explorer-ServiceNow-VPNAddOrUpdate

Low disk space

  • 1E-Explorer-ServiceNow-FreeDiskSpace

Microsoft recovery assistant

  • 1E-Explorer-ServiceNow-MicrosoftSupportRecoveryAssistant

Reset my Windows password

N/A

Local admin access

  • 1E-Explorer-ServiceNow-ElevateUserAsLocalAdmin

  • 1E-Explorer-ServiceNow-RemoveUserAsLocalAdmin

Remove invalid desktop shortcuts

  • 1E-Explorer-ServiceNow-RemoveInvalidDesktopShortcuts

Access a Shared folder

  • 1E-Explorer-ServiceNow-GrantAccessSharedFolder.xml

Create a distribution list

  • 1E-Explorer-ServiceNow-GetPublicKey.xml

  • 1E-Explorer-ServiceNow-DecryptCredsAndStoreThemInCredentialStore.xml

  • 1E-Explorer-ServiceNow-AddDistributionGroupToOnPremExchangeServer

Delete a distribution list

  • 1E-Explorer-ServiceNow-GetPublicKey.xml

  • 1E-Explorer-ServiceNow-DecryptCredsAndStoreThemInCredentialStore.xml

  • 1E-Explorer-ServiceNow-DeleteDistributionGroupFromOnPremExchangeServer

Add user to distribution list

  • 1E-Explorer-ServiceNow-GetPublicKey.xml

  • 1E-Explorer-ServiceNow-DecryptCredsAndStoreThemInCredentialStore.xml

  • 1E-Explorer-ServiceNow-AddUserToExchangeServerDistributionGroup

Delete user from a distribution list

  • 1E-Explorer-ServiceNow-GetPublicKey.xml

  • 1E-Explorer-ServiceNow-DecryptCredsAndStoreThemInCredentialStore.xml

  • 1E-Explorer-ServiceNow-RemoveUserFromExchangeServerDistributionGroup

Revoke Folder Access

  • 1E-Explorer-ServiceNow-RemoveAccessSharedFolder

Share a folder

  • 1E-Explorer-ServiceNow-ShareFolder

Install Software

  • 1E-Explorer-ShowNotification