ActiveEfficiency Server and the ActiveEfficiency Scout

CategoryProductNotes

OS

  • Windows Server 2019
  • Windows Server 2016
  • Windows Server 2012 R2
ActiveEfficiency and the Scout will install on systems running these OS.

Database servers

  • SQL Server 2017
  • SQL Server 2016 SP2
  • SQL Server 2014 SP2
  • You must have one of these SQL Server versions installed for ActiveEfficiency and the Scout
  • SQL server must be configured to use a case-insensitive, accent-sensitive collation as the server default (the preferred collation is SQL_Latin1_General_CP1_CI_AS
  • ActiveEfficiency supports SQL Always On Availability Groups or SQL cluster
  • See Preparation for details of SQL permissions required by the installation and service accounts

Configuration Manager

  • SCCM CB 1906
  • SCCM CB 1902
  • SCCM CB 1810
  • SCCM CB 1806
  • SCCM CB 1802
  • SCCM CB 1710
  • You must have one of these Configuration Manager versions installed for ActiveEfficiency and the Scout
  • If you installed or upgraded to ActiveEfficiency 1.10 ensure you have installed Nomad Configuration Manager Admin Console Extensions for Nomad 6.1 (or later), otherwise pre-caching content fails when you run it.

Pre-caching content failure

  • Enable the Distributed Transaction Coordinated (DTC) service. DTC is a feature of Windows Server and is used to track processes of transactional processes, usually over multiple resource managers on multiple computers. DTC ensures that the transactions are completed and can be rolled-back if any part of the process fails.
    Enabling the DTC service

    Nomad synchronization uses DTC to perform complex queries on Configuration Manager and ActiveEfficiency data (for example, to retrieve computers targeted with Nomad Pre-cache policies and Nomad Dashboard data). DTC must be enabled and configured on the Configuration Manager SQL database server.

    You must restart the SQL service after enabling DTC.

Web servers

  • IIS 10
  • IIS 8.5
  • You must have one of these IIS versions installed for ActiveEfficiency and the Scout. The ActiveEfficiency installer runs a check to ensure that a supported version of IIS is installed before continuing.
  • To allow users and other 1E products to access the ActiveEfficiency website and web services, you must enable the following roles and features under IIS:
      • Windows Authentication
      • ASP.NET 4.x (under the ISAPI and CGI restrictions section in IIS Manager)

  • If your SQL server is remote and TLS 1.0 is disabled in your environment you must install the SQL Server Native Client 11.0 (also known as SQL Server 2012 Native Client) on the Web server hosting the ActiveEfficiency application. If your SQL server is local you will likely already have the SQL Server Native Client installed, but you should check that this is the case.

    The following image illustrates the ODBC driver for the installed SQL Server Native Client:

You can download the SQL Server Native Client 11.0 installer (sqlncli.msi) from the following link: https://www.microsoft.com/en-us/download/details.aspx?id=50402. Note that this version supports SQL Server 2012, 2014, 2016 and 2017.

Runtime libraries

  • MSMQ
  • .NET Framework 4.7
  • .NET Framework 4.6
  • .NET Framework 4.5
  • You must have one of these versions of .NET Framework. The ActiveEfficiency and Scout installers each runs a check to ensure that .NET Framework Full Profile runtime library is installed. To know supported combinations of OS and .NET Framework, please refer to: https://docs.microsoft.com/en-us/dotnet/framework/migration-guide/versions-and-dependencies .
    • Windows Server 2019 has .NET Framework 4.7.2 installed by default.
    • Windows Server 2016 has .NET Framework 4.6.2 installed by default.
    • Windows Server 2012 R2 has .NET Framework 4.5.1 installed by default. You will need to upgrade to one of these supported versions.
  • You must install MSMQ if you use the Nomad integration with WakeUp, Nomad Dashboard or Pre-cache features. ActiveEfficiency Server is required by these features, and even though the Dashboard and Pre-cache features do not use MSMQ, it is a prerequisite for installation of ActiveEfficiency Server.



Browsers

  • Google Chrome
  • Internet Explorer 11
  • Microsoft Edge
  • Mozilla Firefox

Others

  • ActiveEfficiency Server
ActiveEfficiency Server must be running on your network before you install the ActiveEfficiency Scout.