Entitlement .tsv connector configuration
In Name, enter a logical name for this connector
You should use a naming convention for connector names:
In Folder or File Location, enter the location for your entitlement TSV file(s)
The folder location can be a folder on the server, or a remote share, which the SLA Platform service account has read access to.
All files in the folder location will be uploaded, including sub-directories. Files can have any name, provided they have a .tsv extension.
- Click Save
Test will error if the service account does not have read access to the folder location, or if there are no files in the folder.
Once uploaded, ensure you remove uploaded files from the location. Duplicates will be created if you upload the same file(s) to the same Entitlements repository, which you will then need to manually delete.