Viewing the Instruction History
There are 3 ways an 1E ITSM Connect user or admin can view the Tachyon instruction history:
- Viewing the details for all the instructions run in 1E ITSM Connect on the 1E ITSM Connect->Instruction History page.
- Viewing the Instructions that have been run for a specific incident from the incident page via the Instruction History link in the Related link section.
- Viewing the details for the instructions where an approval request has been made on the 1E ITSM Connect→Tachyon Approvals page.
1E ITSM Connect App roles required to view the Instruction History
To access the Instruction History Page a ServiceNow user must have either of the following roles.