1E Service Catalog Connect app
Integration of 1E Tachyon, 1E WSS with ServiceNow's self service request fulfillment module is enabled using the 1E Service Catalog Connect app. This App is available for download from the ServiceNow app store and can be installed on any supported ServiceNow instance.
- Guided Tours to help End users navigate through different pages of a Service request, removing guess work and enhancing user experience.
- Framework to fire any Tachyon instruction from the Service portal.
- Create a new catalog item, associate it to a suitable instruction and publish it for end users to consume.
To implement 1E Service Catalog Connect 2.0 please refer to Implementing 1E Service Catalog Connect.