Contents

Welcome

Welcome to the 1E Service Catalog Connect 2.0 documentation space. Here we describe all aspects of configuring and using the 1E Service Catalog Connect app.  The following is a quick overview of what the 1E Service Catalog Connect app documentation pages will tell you:

Introducing 1E Service Catalog Connect

An overview of 1E Service Catalog Connect and its features is presented; what it does and how it can benefit your organization.

Implementing 1E Service Catalog Connect

Everything you need to know about getting the 1E Service Catalog Connect app installed and running in your network. This section is structured in a way that leads you through the three phases of a typical implementation project.

  • Design Considerations — Information that will help you design and plan the implementation of in your organization.
  • Requirements — Information that will help you design and plan the implementation of the 1E Service Catalog Connect app in your organization. This includes all the prerequisites and dependencies that are necessary to install the 1E Service Catalog Connect app.
  • Preparation — What you will need to prepare in advance of implementing the 1E Service Catalog Connect app. Typically, these are tasks that may take some time to organize, depending on how your organization works. A more complete checklist of tasks is provided in the Requirements page.
  • Installing — How to download and install the 1E Service Catalog Connect app and perform post-installation configuration steps.
  • Verifying — The following are basic verification tests that cover installation of the 1E Service Catalog Connect app.
Configuring 1E Service Catalog Connect

How to administer and maintain the 1E Service Catalog Connect app.

Using 1E Service Catalog Connect

How to use the 1E Service Catalog Connect app.

Troubleshooting

A general methodology for investigating issues with the 1E Service Catalog Connect app, as well as identifying key issues and their resolutions.

  • Known issues — Lists of the current known issues with implementing, configuring and using the 1E Service Catalog Connect app.
  • Configuration Issues — Troubleshooting common issues that you may be having with configuration.
Training

An introduction to training resources, including lab guides.

Reference

All the 1E Service Catalog Connect app reference material.

 

Copyright and trademark notices

All rights reserved. No part of this document or of the software (“the software”) to which it relates shall be reproduced, adapted, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without permission from 1E Ltd. It is the responsibility of the user to use the software in accordance with this document and 1E Ltd shall not be responsible if the user fails to do so. Although every precaution has been taken in the preparation of this document, 1E Ltd and the authors assume no responsibility for errors or omissions, nor shall they be liable for damages resulting from any information in it.

Trademarks

1E, the 1E device, TACHYON, APPCLARITY, ACTIVEEFFICIENCY, NIGHTWATCHMAN, NOMAD BRANCH, NOMAD ENTERPRISE, PXE EVERYWHERE, DROWSY and DROWSY SERVER are trademarks belonging to 1E Ltd. 1E is registered in the UK, EU and the US. The 1E device is registered in the UK, EU, Australia and the US. NIGHTWATCHMAN is registered in the EU and the US. Nomad is registered in the EU and the US. DROWSY is registered in the UK. DROWSY SERVER is registered in the US.

MICROSOFT, WINDOWS, WINDOWS 7, WINDOWS VISTA, WINDOWS XP, SMS, CONFIGURATION MANAGER, INTERNET EXPLORER are all trademarks of Microsoft Corporation in the United States and other countries.

Mac is a trademark of Apple Inc., registered in the U.S. and other countries.