CategoryProductNotes

Server OS

  • Windows Server 2019
  • Windows Server 2016

Systems running these server OS will support:

  • The Shopping services
  • Shopping Central Server and website
  • Shopping Admin console
  • Shopping Receiver
  • Shopping module in the Tachyon Agent 3.2 or later, or 1E Client 4.1 or later

The list in the Product column is automatically updated to show only those OS versions in mainstream support by Microsoft, and therefore supported by 1E, and by Shopping 5.6. However the following OS continue to be supported as exceptions to help customers during their migration to the latest OS:

  • Windows Server 2012 R2

Please refer to Constraints of Legacy OS regarding end of mainstream support.

For Microsoft product lifecycle details, please refer to https://support.microsoft.com/en-us/lifecycle/search.

Please refer to https://1eportal.force.com/s/support-for-msft-rapid-release-cycle for details of which Current Branch versions are supported by 1E products, and known issues regarding specific versions.

Client OS

  • Windows 10 CB 21H1
  • Windows 10 CB 20H2
  • Windows 10 CB 2004
  • Windows 10 CB 1909
  • Windows 10 CB 1903
  • Windows 10 CB 1809
  • Windows 10 CB 1803
  • Windows 10 CB 1709
  • Windows 10 CB 1703
  • Windows 8.1
  • Windows 8

Systems running these client OS will support:

  • The Shopping Admin console
  • Shopping module in the Tachyon Agent 3.2 or later, or 1E Client 4.1 or later

The list in the Product column is automatically updated to show only those OS versions in mainstream support by Microsoft, and therefore supported by 1E, and by Shopping 5.6. However the following OS continue to be supported as exceptions to help customers during their migration to the latest OS:

  • Windows 7 SP1

Please refer to Constraints of Legacy OS regarding end of mainstream support.

For Microsoft product lifecycle details, please refer to https://support.microsoft.com/en-us/lifecycle/search.

Please refer to https://1eportal.force.com/s/support-for-msft-rapid-release-cycle for details of which Current Branch versions are supported by 1E products, and known issues regarding specific versions.

SQL Server

  • SQL Server 2017
  • SQL Server 2016 SP2
  • SQL Server 2016 SP1
  • You must have one of these SQL Server versions installed.
  • SQL Server must be configured to use a case-insensitive, accent-sensitive collation as the server default (the preferred collation is SQL_Latin1_General_CP1_CI_AS).
  • If TLS 1.0 is disabled on either the Web server or the SQL Server you will need to install the SQL Server Native Client on the Web server before installing Shopping. Please refer to Preparation: Installing when TLS 1.0 is disabled for more details.

Microsoft System Center Configuration Manager

  • SCCM CB 2103
  • SCCM CB 2010
  • SCCM CB 2006
  • SCCM CB 2002
  • SCCM CB 1910
  • SCCM CB 1906
  • SCCM CB 1902
  • SCCM CB 1810
  • SCCM CB 1806
  • See Preparation: Configuration Manager rights for details.
  • If you are using the OS deployment feature, you must install a Shopping receiver on the Configuration Manager central site or CAS that Shopping points to.

Web Server

  • IIS 10
  • IIS 8.5

Runtime libraries

  • .NET Framework 4.7.2
  • .NET Framework 4.7
  • Shopping server components use .NET Framework 4.5 or later
  • The legacy Shopping Agent uses one of these versions of .NET Framework
  • The Shopping module in Tachyon Agent 3.2 and later, and 1E Client 4.1 contains the following:
    • Replacement of the legacy Shopping Agent (which provides the loopback feature) has been re-written so it does not require .NET Framework
    • WSA - the WSA executable requires one of these versions of .NET Framework

Browsers

  • Google Chrome
  • Internet Explorer 11
  • Microsoft Edge
  • Mozilla Firefox
  • Computers running these browsers support access to the Shopping self-service portal
  • Where localization for Portuguese is enabled, the language-code is pt-BR (Portuguese-Brazil)
  • Firefox is not supported when the Shopping self-service portal is accessed via HTTPS

Companion products

  1. ActiveEfficiency
  2. Tachyon Agent or 1E Client
  3. Application Migration (optional) on SLA Platform 3.3 or Tachyon 4.1
  4. Nomad (optional)
  5. WakeUp (optional)
  1. You must have ActiveEfficiency 1.10 or later. The Shopping Central service account relies on ActiveEfficiency Scout to retrieve user and machine information from the Configuration Manager site server database. See data capture and the ActiveEfficiency Synchronization Manager for details on how to install and configure the Scout component.
  2. Shopping client is available in Tachyon Agent 3.2 or 3.3, or 1E Client 4.1 as described in Preparation: 1E Client. 1E Client 4.1 must be used if TLS 1.0 is disabled in your environment, or if you wish to use the WSA enhancements introduced in Shopping 5.5.200.
  3. If Shopping uses application migration then you will require Application Migration 2.5.200 on either SLA Platform 3.3 or Tachyon 4.1
  4. Nomad 6.3.201 or later is required by WSA to manage content and storage of user state using custom task sequence steps that are implemented with it
  5. You must have WakeUp Server 7.2 or later installed if you want to the Shopping Receivers policy refresh feature to use 1E WakeUp.

If you are implementing self-service OS deployment through Shopping using either the Windows Servicing Assistant or the OS Deployment Wizard, you will need to install the SLA Platform and Application Migration to support migration of applications during the OS deployment.

Application Migration is a feature of the 1E Windows Servicing Suite and available separately on SLA Platform 3.3 or Tachyon 4.1. It supersedes the App Mapping feature in earlier versions of Shopping that required AppClarity 5.2 to provide application usage information to Shopping. While Shopping integration with AppClarity 5.2 is still available and supported, it is no longer being developed. Customers who use App Mapping are encouraged to move to Application Migration.

Others

  1. SMTP/Exchange server
  2. Active Directory
  1. Access to an SMTP or Exchange server.
  2. Access to Active Directory. Where AD groups are specified for accounts with an associated group email address, you must have Exchange server for email notifications to be sent to all members of the group.

Constraints of Legacy OS

1E does not provide support for 1E products on the following OS unless the OS is explicitly listed as being supported for a specific 1E product or product feature. This is because Microsoft has ended mainstream support for these OS or they are not significantly used by business organizations.

  • Windows XP *
  • Windows Vista
  • Windows 7
  • Windows 8.0
  • Windows 8.1
  • Windows Server 2003 *
  • Windows Server 2008
  • Windows Server 2008 R2
  • Windows Server 2012
  • Windows Server 2012 R2
1E Client 8.1 and later will not install on Windows XP and Windows Server 2003. Please contact 1E if you intend to continue using any of the other legacy OS. If you experience an issue, then please try replicating the issue on a supported OS.

For Microsoft product lifecycle details, please refer to https://support.microsoft.com/en-us/lifecycle/search.