Displayed for you to tell us where you are initiating the deployment from.

Why can't I see the Location screen?

You will not see this screen if:

• You asked for data to be moved from your old PC to a new one and you chose the Restore My Data and Apps to a New PC option on the Start screen. You will however, see the Old PC screen.
• The Location page has been set to hidden and the location has been restricted to either Office or Remote.

Only displayed:

• if Display Application Migration list to WSA User is enabled in the Applications tab.

The list will show applications that will be retained, replaced or upgraded by Application Migration rules. Installed applications that are normalized in the catalog for which no Application Migration rule exists will show the New state to be Removed. Applications excluded in the Application Migration admin UI will not be included in this list.

Only displayed:

• if the computer association exists in Configuration Manager or Allow user to enter new machine name is enabled in the Config Mgr collection tab. We are going to use this information when we restore your data and applications on your new computer.

Tip for discovering the name of the new computer.

Why can't I see the New PC screen?

You will only see this screen if you asked for your existing PC to be migrated to a new one and chose the Prepare My Old PC for Replacement option on the Start screen and either of the following is true:

• your Shopping administrator has configured a new PC name for you
• your Shopping administrator has allowed you to enter a new PC name

Only displayed:

• if the computer association exists in Configuration Manager or Allow user to enter new machine name is enabled in the Config Mgr collection tab.
   

Why can't I see the Network screen?

You will only see this screen if you asked for your existing PC to be migrated to a new one and chose the Prepare My Old PC for Replacement option on the Start screen.

What do I do if it can't find my PC on the network?

You can continue by choosing the No option. The restore will not happen automatically. You will have to login to New PC and initiate the Restore deployment.

Only displayed:

• if Allowed user to back up folders is enabled in the Data Capture tab.

If the user elects to back up their files and folders, it will take several minutes to determine the storage requirements for the backup.

Why can't I see the User Backup screen to backup my files up?

You can only see this screen if you asked us to:

• migrate you from your existing PC to a new one
• wipe your existing PC as part of the OS deployment and install a fresh one whilst maintaining all your data on the hard drive
• wipe your existing PC as part of the OS deployment and install a fresh one without maintaining any of your existing data on the hard drive

Why can't I back up any files or folders even though I can see the User Backup screen?

Your Shopping administrator hasn't allowed you to do so even though the screen is displayed when you asked us to :

• migrate you from your existing PC to a new one and chose the Prepare My Old PC for Replacement option on the Start screen
• wipe your existing PC as part of the OS deployment and install a fresh one without maintaining any of your existing data on the hard drive and chose the Reinstall Windows on My PC (Change Disk Format) option on the Start screen

Why can't I select some folders?

Only displayed:

• if the use of USB media is not prohibited in your environment
• if there is insufficient disk space to store user data or content and there are no peers that have the space do this
• if Use USB media if insufficient disk space is enabled on the Storage tab or if Use USB if PBA poll unsuccessful is enabled on the Data Capture tab

A series of checks are made when a USB device is discovered:

• to ensure it is of sufficient capacity
  
• to ensure there is enough space on it
  
• to ensure it is in the right format
  

Why can't I see the USB screen?

You won't see this screen if:

• the use of USB media is prohibited in your environment
• we haven't asked for it
• if there is enough storage space in the the local cache to hold for the required content

What devices are supported by WSA and why are they used?

Any peripheral device that plugs into the PC via the USB port as long as it is formatted to the NTFS file system. These devices are used to hold Packages for Task Sequences and USMT data. Whether these devices can be used or not depends on how the WSA deployment was configured.

What happens if the USB drive is full?

If the USB device does not have sufficient space during the download check process, you will need to make space or provide in a USB device with enough space.

What happens to the personal data on the USB device? Will it be deleted?

Any data outside the  1EWSA  folder is preserved.

Can I copy or move WSA data from one USB device to another?

You can copy or move the 1EWSA folder from one USB device to another as long as you ensure that the storage space on the new USB device meets the original requirements determined in the estimation process.

Always displayed to show you what is going to take place for this deployment.

• You will need to run the Restore deployment if you see this message:
   
• You won't need to run the Restore deployment as it will take place automatically as Zero-touch restore is enabled in the Config Mgr collection tab.
   
  You can see how to configure Zero-touch restore here.

You must login to your new computer and run the Restore deployment so that we can restore your data and applications to it to complete the migration.

If these errors are reported, they will need to be resolved before you can rerun the deployment:

• Unable to prepare you old PC for replacement
   
• Unable to establish remote connections (VPN or WiFi)