Welcome to the Tachyon 4.0 documentation space. Here we describe all aspects of configuring and using Tachyon. Here's a quick overview of what the Tachyon documentation pages will tell you.

Introducing Tachyon

An overview of Tachyon is presented; what it does and how it can benefit your organization. An introduction to the features of Tachyon is provided, alongside a high-level explanation of the Tachyon architecture.

  • Tachyon FeaturesAn overview of all the Tachyon features and enhancements.
  • Tachyon ArchitectureA description of Tachyon Stacks and their Tachyon components, the Tachyon Agents and how they connect to provide the Tachyon features.
Quick Start

How to quickly install, configure and run Tachyon for first use in a small scale lab, evaluation or pilot environment.

Implementing Tachyon

Everything you need to know about getting Tachyon installed and running in your network. This section is structured in a way that leads you through the three phases of a typical implementation project.

  • Design ConsiderationsInformation that will help you design and plan the implementation of Tachyon in your organization.
  • RequirementsInformation that will help you design and plan the implementation of Tachyon in your organization. This includes all the prerequisites and dependencies, which are necessary to install Tachyon.
  • PreparationWhat you will need to prepare in advance of implementing a Tachyon Server in your network. Typically these are tasks that may take some time to organize, depending on how your organization works. A more complete checklist of tasks is provided in Requirements.
  • Installing and upgradingHow to set up Tachyon Server and deploy Tachyon Agents, including a guide to upgrading.
  • VerifyingBasic verification tests that cover a single-server installation of Tachyon Server.
Using Settings

How to use the Settings application to configure Tachyon system and application settings.

Using Explorer

How to use the Explorer application to investigate, remediate issues and manage operations across all your endpoints in real-time.

  • Introducing ExplorerAn overview of Explorer is presented; what it does and how it can benefit your organization. An introduction to the features of Explorer is provided.
  • Explorer FeaturesAn overview of Explorer application features.
  • Explorer Home page, questions and responsesHow to frame questions in Tachyon and view the responses.
  • InstructionsViewing the instruction history, navigating instructions using the tasks page and scheduling instructions.
  • The action approval workflowHow to run actions with approval.
  • Tagging Tachyon Agent devicesTachyon Agent devices can have a number of custom tags assigned using Tachyon and the Tachyon agents. There are two types of tag: coverage tags, which can be used in the scopes for questions and actions to help target specific collections of devices; and freeform tags that can be queried and set using specific questions and actions.
  • Exporting data from Tachyon ExplorerResults visible in Tachyon Explorer can be exported to files containing comma-separated values (CSV) or, in the case of the Export all option on the instruction response page, tab-separated values (TSV), and results can be marked for export at the point of asking a question to automate the process.
  • Checking inventory and connectivityThe Tachyon Explorer lets you view the device inventory for your network including visibility of which devices are currently connected and can therefore be interacted with directly.
  • Tachyon Agent Historic Data CaptureA description of the benefits of Tachyon Agent Historic Data Capture and how the data can be retrieved.
  • Tachyon QuarantineA description of the quarantine feature provided in the Tachyon Agent and implemented in the quarantine instructions present in the 1E-Explorer-TachyonCore.zip file.
Using Guaranteed State

How to use the Guaranteed State application to ensure endpoint compliance to enterprise IT policies.

Using Patch Success

How to use the Patch Success application to report on and ensure successful patching of your enterprise.


A general methodology for investigating issues with Tachyon, as well as identifying key issues and their resolutions.

  • Known issuesLists of the current known issues with implementing, configuring, using and extending Tachyon.
  • Server installation issuesTroubleshooting common issues that you may be having with implementation.
  • Client issuesTroubleshooting common issues that you may be having with installation and configuration of the Tachyon Agent.
  • Inventory issues
Extending Tachyon

Information about tools used to extend Tachyon beyond the Tachyon Explorer.  


All the list type information, such as installer properties, in alphabetical lists etc.

  • Supported PlatformsA list of all the platforms supported by Tachyon, and the software required to allow Tachyon to be installed or to work.
  • 1E Companion ProductsA list of the feature dependencies between Tachyon and other 1E companion products.
  • Server SizingServer sizing guidelines and recommended configurations for on-premises installation in customer environments.
  • Communication PortsA diagram and a table with a list of all the external Tachyon communication ports. Useful, if needed, for network and device firewalls.
  • Naming conventionsSuggested naming conventions for repositories, connectors, and schedules.
  • Log filesDetails of Tachyon Server and Agent log files.
  • Server installersWindows Installer properties for each of the Tachyon server installers.
  • Tachyon Server reference
  • Tachyon Agent reference
  • Explorer reference
  • Inventory reference
  • Tachyon release informationDetails of the Tachyon release history, current release notes and details of third-party licenses.
  • GlossaryA glossary of Tachyon terminology.
  • IndexThis is an alphabetically sorted list of all the pages in the Tachyon documentation, which you can use if you want to find a particular named page and you don't remember where exactly it lives in the documentation structure.


Copyright and trademark notices

All rights reserved. No part of this document or of the software (“the software”) to which it relates shall be reproduced, adapted, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without permission from 1E Ltd. It is the responsibility of the user to use the software in accordance with this document and 1E Ltd shall not be responsible if the user fails to do so. Although every precaution has been taken in the preparation of this document, 1E Ltd and the authors assume no responsibility for errors or omissions, nor shall they be liable for damages resulting from any information in it.


1E, the 1E device, TACHYON, APPCLARITY, ACTIVEEFFICIENCY, NIGHTWATCHMAN, NOMAD BRANCH, NOMAD ENTERPRISE, PXE EVERYWHERE, DROWSY and DROWSY SERVER are trademarks belonging to 1E Ltd. 1E is registered in the UK, EU and the US. The 1E device is registered in the UK, EU, Australia and the US. NIGHTWATCHMAN is registered in the EU and the US. Nomad is registered in the EU and the US. DROWSY is registered in the UK. DROWSY SERVER is registered in the US.

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