Contents
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Introducing Tachyon
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Quick Start
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Implementing Tachyon
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Using Settings
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Using Explorer
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Introducing Explorer
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Explorer Features
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Explorer Home page, questions and responses
- Instructions
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The action approval workflow
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Tagging client devices
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Using Device Criticality
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Using Location
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Exporting data from Tachyon Explorer
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Checking device details and connectivity
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Tachyon Activity Record
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Tachyon Quarantine
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Introducing Explorer
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Using Guaranteed State
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Using Inventory
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Using Experience
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Using Patch Success
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Troubleshooting
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Extending Tachyon
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Training
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Reference
The History page
On this page you can see a table that shows all the instructions that have replies, are in progress, have expired, have been cancelled and have been rejected.
The Instruction History header
Located just above the Instruction History table this section lets you sort, search and filter the instructions displayed in the table. From here you can also export the instruction data for the current page and change the view from a table to a grid.
The options available in the Instruction History header are shown in the following table:
Option | Description | ||||||||||||||||||
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Created | Here you can set a filter on the date and time an instruction was created. The From date picker lets you select a time and date that filters the view to show responses that occurred after that time and date. The Until date picker lets you select a time and date that filters the view to show responses that occurred before that time and date. You can combine the two to display the responses that occurred between the From and Until filters. | ||||||||||||||||||
Filter by | Here you can select to show all or just the instruction responses that are in the following states, corresponding to the Status column:
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Sort by | This control lets you sort the responses by the time they were created or alphabetically by their name in ascending or descending order. | ||||||||||||||||||
Consumer | This control lets you filter the Instruction history according to the consumer that created the instruction. This can be one of the consumers listed in the following table:
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Created By | This field filters the Instruction history according to the value in the Creator column. | ||||||||||||||||||
Description | This field filters the Instruction history according to the value in the Instruction performed column. | ||||||||||||||||||
Export | Exports the instructions listed on the current page to a .csv file. This will be saved to your browser's download directory. |
The Instruction History table
The Instruction History table displays and lets you interact with the instructions that have been created. The columns are described in the following table:
Column | Description | ||||||||||||||||||||
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Status | The icons displayed at the start of each row show the status of the instruction.
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Instruction performed | The name of the question or action. Clicking on the Instruction performed name in the instruction row takes you to that instruction's Responses page where you can view all its responses. | ||||||||||||||||||||
Last response | The last response received from the instruction. Equivalent to its last known status. | ||||||||||||||||||||
Creator | The user who ran the instruction. | ||||||||||||||||||||
Creation | The time and date the instruction was requested by the creator. | ||||||||||||||||||||
Start | The time and date the instruction was started. | ||||||||||||||||||||
Deletion | The time and date the responses to the instruction will be or were deleted. | ||||||||||||||||||||
Details | Clicking on the information icon in this column expands a Summary Information panel below the selected row. The information displayed is described in the following table:
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Selecting this icon when it is present at the end of a row displays a menu that lets you interact with the instruction. It is only displayed on questions not on actions. The items on the menu are:
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The instruction Responses page
On this page you can see the device responses for an individual instruction, summary information about the way the instruction is running and the status of the responses. You can also select to run follow-up questions and actions.
The instruction header
Just below the status bar at the top of the Responses page is the instruction header. Here you can see what instruction was run, who ran it and what parameters were set (coverage, question filter etc...). On the right-hand side you can see the percentage of elapsed time for the question's duration and the answers that have been received from the Tachyon client devices currently covered by the question.
You also have an option to stop the instruction. When you click Stop you will see a confirmation dialog that gives you the option to keep the responses or not. If you continue Tachyon immediately stops the instruction from running and retrieving any further responses. Any subsequent responses that may come in will be disregarded.
The instruction response tabs
The tabs just below the instruction header provide various information and ways of interacting with the responses. They are described in the following table:
Tab | Description |
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Summary | This tab provides summary information about the instruction. More information on this tab can be found in Questions and responses - Checking the status of responses using the summary tab. |
Content | This tab displays the actual response data. Here you can define filters that can be used as the basis for follow-up actions and questions. These follow-up actions and questions will be targeted at the devices whose responses pass the filter. This should be contrasted with the follow-up actions and questions that can be defined on the Questions and Actions tabs, which are targeted at all the same devices as the original instruction. |
Status | This tab displays the status information for the responses. Here you can track down the reasons for any errors generated by devices when attempting to respond to the instruction. |
Questions | This tab lets you define questions that follow-up the original instruction. Any questions defined here will be targeted at the same devices as the original instruction. |
Actions | This tab lets you define actions that follow-up the original instruction. Any actions defined here will be targeted at the same devices as the original instruction. |