Summary

The Process log page lets you view the progress of queued actions and cancel actions that are pending.

On this page:

The Process log table

ColumnDescription
Action typeThe type of action queued. For example CleanSync and Sync Data might be two actions executed when executing an overall connector sync data action.
Action nameThe name of the action being executed. For example CleanSync - SCCM and Sync Data - SCCM might be two actions executed when executing an overall Configuration Manager sync data action.
RepositoryThe name of the repository (if any) the action is being performed on. For example Default Inventory.
Started onThe date and time the action started.
Processed onThe date and time the action finished.
Status

This indicates the current state for the action and ultimately whether it succeeded, failed or was cancelled. This may be one of the following:

StatusDescription
The action succeeded.
The action is in progress.
The action is queued.
The action has been cancelled.
The action failed.


Cancelling actions

You can cancel pending queued actions by:

  1. Select the queued  action(s) you want to cancel from the Process log table by checking the box at the left-hand end of each action's row.
  2. If any of the selected actions is queued the Cancel button will be enabled.
  3. Click the Cancel button.
  4. The Cancel actions popup subsequently displayed will ask if you want to proceed.
  5. To proceed and cancel the selected queued actions click the Yes, cancel actions button.
  6. The actions will not longer be run and the status of the selected queued actions will change to cancelled .

Execute an action

The Execute button allows you to manually run an action. To schedule an action, please refer to Schedules page.

  1. Click the Execute button.
  2. In the Execute action popup subsequently displayed, use the Repository menu to select the inventory repository you want to populate. 
  3. Once the repository has been selected you can then select the action to run. In the case of inventory repositories the actions will be restricted to inventory related actions. For a connector you will be looking for an action with the form Sync Data - <connector name>.
  4. For inventory syncs you have the option to check the Clean Sync checkbox. 

    Clean Sync causes deletion of existing data previously imported by the selected combination of action and repository. Data imported by any other connector actions is left intact and consolidated with new data. To clear all data from a repository, please refer to Repositories page: Clearing data from a repository.

    If Clean Sync checkbox is not checked then an incremental sync occurs, consolidating new data with old. IAn incremental sync is quicker than a clean sync.

    Clean Sync will prevent the Management Groups feature and applications such as Patch Success from working until the sync is complete and new data has been consolidated. This operation should only be performed if you need a clean sync or are experiencing problems with sync times taking too long.

  5. Click the Execute button in the Execute action popup to start the sync.
  6. A popup appears momentarily informing you that the Sync has started and you can monitor progress in the Process log.
  7. When the sync starts a number of actions are queued to be performed on the selected repository. To check the progress of the sync actions:
    1. Navigate to the Monitoring→Process log page.
    2. Here you can see the sequence of actions that have been queued for the selected repository related to the Sync Data action selected. 
    3. When each action has finished running you'll see a check icon   appear in the Status column if it succeeds or a failed icon   if it fails. 
  8. Once all the actions have succeeded you can check the results. To do this:
    1. Navigate to the Monitoring→Sync log page.
    2. This displays the items that have been added to the selected repository as a result of running the sync.

The Execute button is also available on the Settings→Monitoring→Process Log page.