Summary

How to use the Explorer application to investigate, remediate issues and manage operations across all your endpoints in real-time.

Explorer can be reached directly using the following URL:

https://<tachyon DNS Name FQDN>/Tachyon/App/#/explorer/

where <tachyon DNS Name FQDN> is the one set up during the preparation phase, as described under the heading Preparation: DNS Names.

In this section...

Introducing Explorer

An overview of Explorer is presented; what it does and how it can benefit your organization. An introduction to the features of Explorer is provided.

Explorer Features

An overview of Explorer application features.

Explorer Home page, questions and responses

How to frame questions in Tachyon and view the responses.

Instructions

Viewing the instruction history, navigating instructions using the tasks page and scheduling instructions.

  • History

    How the History and individual Instruction Responses pages work.

  • Tasks

    How to use Tachyon's Task-based user interface to select and configure instructions.

  • Scheduling instructions

    Scheduling instructions.

The action approval workflow

How to run actions with approval.

Tagging client devices

Tachyon client devices can have a number of custom tags assigned using Tachyon and the Tachyon clients. There are two types of tag: coverage tags, which can be used in the scopes for questions and actions to help target specific collections of devices; and freeform tags that can be queried and set using specific questions and actions.

Using Device Criticality

Assigning Criticality to devices according to their importance within your organization.

Using Location

Assigning Location to devices within your organization.

Exporting data from Tachyon Explorer

Results visible in Tachyon Explorer can be exported to files containing comma-separated values (CSV) or, in the case of the Export all option on the instruction response page, tab-separated values (TSV), and results can be marked for export at the point of asking a question to automate the process.

Checking device details and connectivity

Tachyon Explorer lets you view details for devices on your network including real-time visibility of which devices are currently connected (online) and can therefore be interacted with directly.

Tachyon Activity Record

A description of the benefits of Tachyon Activity Record feature and how the data can be retrieved.

Tachyon Quarantine

A description of the quarantine feature provided in the Tachyon client and implemented in the quarantine instructions present in the 1E-Explorer-TachyonCore.zip file.