Contents

Welcome

Welcome to the Tachyon Platform 8.0 documentation space. Here, we describe all aspects of configuring and using Tachyon. Here's a quick overview of what the Tachyon documentation pages cover.

The following list shows the current supported versions of  Tachyon Platform, and if relevant, their end of support date.


 - May 2023

Introducing Tachyon Platform

An overview of Tachyon Platform is presented; what it does and how it can benefit your organization. 

  • Tachyon Features — An overview of all the Tachyon Platform and primary applications features and enhancements.
  • Tachyon Architecture — A description of Tachyon Stacks and their Tachyon components, the Tachyon clients and how they connect to provide the Tachyon features.
Quick Start

How to quickly install, configure and run Tachyon for first use in a small-scale lab, evaluation or pilot environment.

Implementing Tachyon Platform

Everything you need to know about getting Tachyon Platform installed and running in your network. This section is structured in a way that leads you through the three phases of a typical implementation project.

  • Design Considerations — Information that will help you design and plan implementing Tachyon in your organization.
  • Requirements — Information that will help you design and plan the implementation of Tachyon in your organization. This includes all the prerequisites and dependencies, which are necessary to install Tachyon.
    • Server sizing — Guidance for implementing Tachyon Platform for on-premises, Amazon AWS, and Microsoft Azure cloud platforms.
    • Supported Platforms — A list of all the platforms supported by Tachyon, and the software required to allow Tachyon to be installed or to work.
    • 1E Companion Products — A list of the feature dependencies between Tachyon and other 1E companion products.
    • Communication Ports — Diagrams and tables with all the external Tachyon communication ports. Useful, if needed, for network and device firewalls.
  • Preparation — What you will need to prepare in advance of implementing a Tachyon Server in your network. Typically, these are tasks that may take some time to organize, depending on how your organization works. A more complete checklist of tasks is provided in Requirements.
  • Installing Tachyon Platform — How to set up Tachyon Platform servers.
    • Tachyon Setup — Using the Tachyon Setup wizard to check prerequisites, configure, install and verify Tachyon Server, install Tachyon applications, and perform various maintenance tasks.
    • Tachyon Server post-installation tasks — Post-installation tasks, which include verification checks and mandatory and optional configuration tasks.
    • Implementing a Tachyon DMZ Server — The process for installing a Tachyon DMZ Server to support Internet-facing Tachyon clients.
    • Deploying Tachyon clients — Tachyon client features are provided by the 1E Client, which also provides client modules for Nomad, PXE Everywhere, Shopping/WSA, and WakeUp.
    • Uninstalling Tachyon Platform — How to tidy up after uninstalling Tachyon. Follow these recommendations if you want to reinstall Tachyon instead of upgrading.
    • Tachyon Product Pack deployment tool — A description of the Tachyon Product Pack deployment tool.
  • Upgrading to Tachyon Platform — Guidance for upgrading Tachyon, SLA, and ActiveEfficiency platforms to Tachyon Platform.
    • Upgrading to 1E Client — Guidance for upgrading Tachyon and other legacy 1E agents to 1E Client. This page contains detailed steps for upgrading Tachyon Agent and a summary of considerations for upgrading other legacy agents. The 1E Client contains clients for 1E products and solutions, and their upgrade documentation should be consulted before upgrading their clients and agents.
  • Verifying — Basic verification tests that cover a single-server installation of Tachyon Server. These tests only cover Tachyon and do not verify the configuration of 1E client modules with other 1E products.
Using consumer applications

List of applications that are available for the Tachyon Platform, their URL, and links to the latest versions of their documentation.

Using Settings

How to use the Settings application to configure Tachyon system and application settings.

  • Settings Features — An overview of the Settings application features.
  • Configuration Menu — General configuration options for Tachyon.
    • Connectors page — Connectors are used to connect to other 1E and third party systems, retrieve their data and populate repositories. Tachyon provides the following inventory connectors to populate the Tachyon inventory repository:
    • Repositories page — Repositories are used by applications to process and store information. Tachyon provides an Inventory repository out-of-the-box. Some consumer applications provide their own types of repositories.
    • Provider configuration page — Glossary
    • Custom properties
    • 1E Client installers page
    • Consumers page — The Consumers page lets you register the consumers that can access Tachyon. To enhance the security of the Tachyon system, only consumers that have been registered on this page will be allowed to access Tachyon.
    • Components page — The Components page displays the configuration options and activity for all the components that make up the Tachyon platform.
    • Schedules page — The Schedules page lets you add schedules for executing actions on repositories, and select the categories of data you wish to collect. 
    • License information page — The License information page shows details of the current license status and lets you reactivate your license if any changes have been made.
    • System information page — The System information page lets you review the configuration of Tachyon components used for Tachyon real-time features. There are no configuration options.
    • Branding page — The Branding page lets you customize the appearance of the Tachyon Portal and emails to match your corporate style. 
  • Monitoring Menu — Viewing Tachyon logs.
    • Process log page — The Process log page lets you view the progress of queued actions, cancel actions that are pending and purge process log history.
    • Provider log page — The Provider log page lets you view status log events related to Tachyon Provider operations.
    • Sync log page — The Sync log page lets you review the records that have been added to repositories as a result of syncing connectors.
    • Infrastructure log page — The Infrastructure log page lets you view status log events related to the Tachyon infrastructure.
    • Audit information log page — The Audit information log page lets you view information on who is using Tachyon what actions they are performing.
    • System health page — The System Health page runs a comprehensive series of component checks. By default, it shows issues, but you can see a full list of green lights by toggling Issues only.
  • Permissions Menu — Configuring Tachyon users, roles and management groups.
    • Users and Groups page — The Users and Groups page lets you view and manage current Tachyon users, from this page you can:
    • Roles page — The Roles page lets you view system roles and currently defined custom roles. From here you can, edit Role permissions and go into each role to set its users and group assignments and any associated management groups.
    • Configuring Access Rights - tutorial — A quick tutorial on configuring access rights for Tachyon. Using a scenario where access to Tachyon will be managed through Active Directory groups, the tutorial illustrates the general setup required and the particular steps needed to add Tachyon users.
    • Management Groups page — Management Groups are containers used to group devices and the software installed on those devices. Management Groups are defined using configurable rules that look at various properties of the devices and their installed software, these are then evaluated to determine the group membership. This means that Management Group membership adapts to changes to the devices and software in your environment.
    • Management Groups - tutorial — In this tutorial, we add a number of Management Groups for the ACME organization: one that uses the name of the devices and several that use the Organizational Unit (OU) the devices belong to. The following picture shows what we have in our example Active Directory and how this will appear as Management Groups in Tachyon. Here you can see there are two servers in the AD Computers group, an additional Domain Controller server and five workstations in the OU.
    • Assignments page — The Assignments page lets you view and manage current assignments for Tachyon roles, management groups, users and groups, from this page you can:
  • Instructions Menu — Loading and managing Tachyon Instruction sets.
Using Inventory

How to use the Inventory application to view and export inventory, and manage associations.

  • Inventory features — The Inventory app captures data from different sources, then consolidates, normalizes and stores it in Inventory repositories.
  • Hardware — Hardware Inventory shows data captured from sources such as Configuration Manager, Big Fix and vCenter if you have them configured.
  • Software Inventory — Software Inventory shows data captured from sources such as Configuration Manager, Big Fix and vCenter if you have them configured.
  • Manage associations — Applications and Packages in Configuration Manager are identified by a name and optionally publisher and version arbitrarily determined by the Configuration Manager administrator that created them. The Tachyon platform uses a standard format of Vendor, Title, Version and Edition to identify applications.
  • User Summary — User Summary shows data captured from sources such as Configuration Manager, Big Fix and vCenter if you have them configured.
  • The 1E Catalog — An introduction to 1E Catalog and how to access and use the feature.
  • AI Powered Auto-curation — Describes the AI Powered Auto-curation feature that improves software inventory results.
  • Configuring 1E Catalog connection to 1E Cloud — Post-install configuration of 1E Catalog synchronization and AI Powered Auto-curation.
  • Rebuilding the 1E Catalog — Resynchronize the 1E Catalog using admin access.
  • Exporting and Importing unmatched software — SLA Inventory offers the ability to export unmatched software to Excel, where you can create match rules and reimport them into SLA Inventory. 
Troubleshooting

A general methodology for investigating issues with Tachyon, as well as identifying key issues and their resolutions.

  • Known issues — Lists of the current known issues with implementing, configuring, using and extending Tachyon.
  • Server installation issues — Troubleshooting common issues that you may be having with implementation.
  • Client issues — Troubleshooting common issues that you may be having with installation and configuration of the 1E Client.
Extending Tachyon

Information about tools used to extend Tachyon beyond the Tachyon Explorer.

Training

An introduction to Tachyon training resources, including lab guides.

Reference

All the list type information, such as installer properties, in alphabetical lists etc.

 

Copyright and trademark notices

All rights reserved. No part of this document or of the software (“the software”) to which it relates shall be reproduced, adapted, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without permission from 1E Ltd. It is the responsibility of the user to use the software in accordance with this document and 1E Ltd shall not be responsible if the user fails to do so. Although every precaution has been taken in the preparation of this document, 1E Ltd and the authors assume no responsibility for errors or omissions, nor shall they be liable for damages resulting from any information in it.

Trademarks

1E, the 1E device, TACHYON, APPCLARITY, ACTIVEEFFICIENCY, NIGHTWATCHMAN, NOMAD BRANCH, NOMAD ENTERPRISE, PXE EVERYWHERE, DROWSY and DROWSY SERVER are trademarks belonging to 1E Ltd. 1E is registered in the UK, EU and the US. The 1E device is registered in the UK, EU, Australia and the US. NIGHTWATCHMAN is registered in the EU and the US. Nomad is registered in the EU and the US. DROWSY is registered in the UK. DROWSY SERVER is registered in the US.

MICROSOFT, WINDOWS, WINDOWS 7, WINDOWS VISTA, WINDOWS XP, SMS, CONFIGURATION MANAGER, INTERNET EXPLORER are all trademarks of Microsoft Corporation in the United States and other countries.

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