Welcome to the Tachyon Platform 8.0 documentation space. Here, we describe all aspects of configuring and using Tachyon. Here's a quick overview of what the Tachyon documentation pages cover.
Introducing Tachyon Platform
An overview of Tachyon Platform is presented; what it does and how it can benefit your organization.
- Tachyon Features — An overview of all the Tachyon Platform and primary applications features and enhancements.
- Tachyon Architecture — A description of Tachyon Stacks and their Tachyon components, the Tachyon clients and how they connect to provide the Tachyon features.
How to quickly install, configure and run Tachyon for first use in a small-scale lab, evaluation or pilot environment.
Implementing Tachyon Platform
Everything you need to know about getting Tachyon Platform installed and running in your network. This section is structured in a way that leads you through the three phases of a typical implementation project.
- Design Considerations — Information that will help you design and plan implementing Tachyon in your organization.
- Requirements — Information that will help you design and plan the implementation of Tachyon in your organization. This includes all the prerequisites and dependencies, which are necessary to install Tachyon.
- Server sizing — Guidance for implementing Tachyon Platform for on-premises, Amazon AWS, and Microsoft Azure cloud platforms.
- Supported Platforms — A list of all the platforms supported by Tachyon, and the software required to allow Tachyon to be installed or to work.
- 1E Companion Products — A list of the feature dependencies between Tachyon and other 1E companion products.
- Communication Ports — Diagrams and tables with all the external Tachyon communication ports. Useful, if needed, for network and device firewalls.
- Preparation — What you will need to prepare in advance of implementing a Tachyon Server in your network. Typically, these are tasks that may take some time to organize, depending on how your organization works. A more complete checklist of tasks is provided in Requirements.
- Installing Tachyon Platform — How to set up Tachyon Platform servers.
- Tachyon Setup — Using the Tachyon Setup wizard to check prerequisites, configure, install and verify Tachyon Server, install Tachyon applications, and perform various maintenance tasks.
- Tachyon Server post-installation tasks — Post-installation tasks, which include verification checks and mandatory and optional configuration tasks.
- Implementing a Tachyon DMZ Server — The process for installing a Tachyon DMZ Server to support Internet-facing Tachyon clients.
- Deploying Tachyon clients — Tachyon client features are provided by the 1E Client, which also provides client modules for Nomad, PXE Everywhere, Shopping/WSA, and WakeUp.
- Uninstalling Tachyon Platform — How to tidy up after uninstalling Tachyon. Follow these recommendations if you want to reinstall Tachyon instead of upgrading.
- Tachyon Product Pack deployment tool — A description of the Tachyon Product Pack deployment tool.
- Upgrading to Tachyon Platform — Guidance for upgrading Tachyon, SLA, and ActiveEfficiency platforms to Tachyon Platform.
- Upgrading to 1E Client — Guidance for upgrading Tachyon and other legacy 1E agents to 1E Client. This page contains detailed steps for upgrading Tachyon Agent and a summary of considerations for upgrading other legacy agents. The 1E Client contains clients for 1E products and solutions, and their upgrade documentation should be consulted before upgrading their clients and agents.
- Verifying — Basic verification tests that cover a single-server installation of Tachyon Server. These tests only cover Tachyon and do not verify the configuration of 1E client modules with other 1E products.
Using consumer applications
List of applications that are available for the Tachyon Platform, their URL, and links to the latest versions of their documentation.
How to use the Settings application to configure Tachyon system and application settings.
- Settings Features — An overview of the Settings application features.
- Configuration Menu — General configuration options for Tachyon.
- Connectors page — Connectors are used to connect to other 1E and third party systems, retrieve their data and populate repositories. Tachyon provides the following inventory connectors to populate the Tachyon inventory repository:
- Repositories page — Repositories are used by applications to process and store information. Tachyon provides an Inventory repository out-of-the-box. Some consumer applications provide their own types of repositories.
- Provider configuration page — Glossary
- Custom properties
- 1E Client installers page
- Consumers page — The Consumers page lets you register the consumers that can access Tachyon. To enhance the security of the Tachyon system, only consumers that have been registered on this page will be allowed to access Tachyon.
- Components page — The Components page displays the configuration options and activity for all the components that make up the Tachyon platform.
- Schedules page — The Schedules page lets you add schedules for executing actions on repositories, and select the categories of data you wish to collect.
- License information page — The License information page shows details of the current license status and lets you reactivate your license if any changes have been made.
- System information page — The System information page lets you review the configuration of Tachyon components used for Tachyon real-time features. There are no configuration options.
- Branding page — The Branding page lets you customize the appearance of the Tachyon Portal and emails to match your corporate style.
- Monitoring Menu — Viewing Tachyon logs.
- Process log page — The Process log page lets you view the progress of queued actions, cancel actions that are pending and purge process log history.
- Provider log page — The Provider log page lets you view status log events related to Tachyon Provider operations.
- Sync log page — The Sync log page lets you review the records that have been added to repositories as a result of syncing connectors.
- Infrastructure log page — The Infrastructure log page lets you view status log events related to the Tachyon infrastructure.
- Audit information log page — The Audit information log page lets you view information on who is using Tachyon what actions they are performing.
- System health page — The System Health page runs a comprehensive series of component checks. By default, it shows issues, but you can see a full list of green lights by toggling Issues only.
- Permissions Menu — Configuring Tachyon users, roles and management groups.
- Users and Groups page — The Users and Groups page lets you view and manage current Tachyon users, from this page you can:
- Roles page — The Roles page lets you view system roles and currently defined custom roles. From here you can, edit Role permissions and go into each role to set its users and group assignments and any associated management groups.
- Configuring Access Rights - tutorial — A quick tutorial on configuring access rights for Tachyon. Using a scenario where access to Tachyon will be managed through Active Directory groups, the tutorial illustrates the general setup required and the particular steps needed to add Tachyon users.
- Management Groups page — Management Groups are containers used to group devices and the software installed on those devices. Management Groups are defined using configurable rules that look at various properties of the devices and their installed software, these are then evaluated to determine the group membership. This means that Management Group membership adapts to changes to the devices and software in your environment.
- Management Groups - tutorial — In this tutorial, we add a number of Management Groups for the ACME organization: one that uses the name of the devices and several that use the Organizational Unit (OU) the devices belong to. The following picture shows what we have in our example Active Directory and how this will appear as Management Groups in Tachyon. Here you can see there are two servers in the AD Computers group, an additional Domain Controller server and five workstations in the OU.
- Assignments page — The Assignments page lets you view and manage current assignments for Tachyon roles, management groups, users and groups, from this page you can:
- Instructions Menu — Loading and managing Tachyon Instruction sets.
- Instruction sets page — How to load Instruction Definitions into Tachyon and then create, populate and delete Instruction sets.
- Instruction sets, Tachyon Exchange and custom roles - tutorial — How to load Instruction Definitions into Tachyon and then create, populate and delete Instruction sets.
How to use the Inventory application to view and export inventory, and manage associations.
- Inventory features — The Inventory app captures data from different sources, then consolidates, normalizes and stores it in Inventory repositories.
- Hardware — Hardware Inventory shows data captured from sources such as Configuration Manager, Big Fix and vCenter if you have them configured.
- Software Inventory — Software Inventory shows data captured from sources such as Configuration Manager, Big Fix and vCenter if you have them configured.
- Manage associations — Applications and Packages in Configuration Manager are identified by a name and optionally publisher and version arbitrarily determined by the Configuration Manager administrator that created them. The Tachyon platform uses a standard format of Vendor, Title, Version and Edition to identify applications.
- User Summary — User Summary shows data captured from sources such as Configuration Manager, Big Fix and vCenter if you have them configured.
- The 1E Catalog — An introduction to 1E Catalog and how to access and use the feature.
- AI Powered Auto-curation — Describes the AI Powered Auto-curation feature that improves software inventory results.
- Configuring 1E Catalog connection to 1E Cloud — Post-install configuration of 1E Catalog synchronization and AI Powered Auto-curation.
- Rebuilding the 1E Catalog — Resynchronize the 1E Catalog using admin access.
- Exporting and Importing unmatched software — SLA Inventory offers the ability to export unmatched software to Excel, where you can create match rules and reimport them into SLA Inventory.
A general methodology for investigating issues with Tachyon, as well as identifying key issues and their resolutions.
- Known issues — Lists of the current known issues with implementing, configuring, using and extending Tachyon.
- Server installation issues — Troubleshooting common issues that you may be having with implementation.
- Client issues — Troubleshooting common issues that you may be having with installation and configuration of the 1E Client.
Information about tools used to extend Tachyon beyond the Tachyon Explorer.
- The 1E Tachyon Toolkit — What's included in the 1E Tachyon Toolkit, and how to install it.
- 1E Tachyon Toolkit requirements — Requirements for installing the 1E Tachyon Toolkit components.
- Preparing for the Tachyon Configuration Manager Console extensions — A step-by-step guide to configuring prerequisites required for the Tachyon Configuration Manager Console extensions, before Installing the 1E Tachyon Toolkit.
- Installing the 1E Tachyon Toolkit — A step-by-step guide to interactively installing the 1E Tachyon Toolkit.
- Using Tachyon in Configuration Manager — How to use the Tachyon Configuration Manager Console extensions.
- Stopping and resuming the ConfigMgr Client Service - Tutorial — A quick tutorial on stopping and resuming the ConfigMgr Client Service in response to an emergency.
- Tachyon Instruction Runner — How to use the Tachyon Instruction Runner to submit questions and actions from Configuration Manager. The Tachyon Instruction Runner is a right-click tool for the Configuration Manager console which starts a client-based version of the Tachyon web-based Explorer, which is limited to devices in a Collection.
- Configuring NightWatchman Online Status — Configuring NightWatchman integration with Tachyon to provide online / offline status lights in the NightWatchman Management Center console.
- Installing TIMS — Tachyon Instruction Management Studio (TIMS) is a graphical user interface for authoring and testing Tachyon instructions, which can then be saved so they can be uploaded and used in your Tachyon system.
- Setting up custom Tachyon Instructions for the first time — A getting started guide to configuring and verifying your Tachyon system so that you can run customized Tachyon Instructions.
- 1E ITSM Connect — Integration between Tachyon and the ServiceNow ITSM (Information Technology Service Management) module is enabled using the 1E ITSM Connect app, which is available for download from the ServiceNow app store and can be installed on any ServiceNow instance.
An introduction to Tachyon training resources, including lab guides.
- Tachyon v8.0 - Install and Configure - Lab Guide
- Ex 1 - Tachyon v8.0 - Install and Configure - Installing and Configuring Tachyon Prerequisites
- Ex 2 - Tachyon v8.0 - Install and Configure - Installing Tachyon
- Ex 3 - Tachyon v8.0 - Install and Configure - Configure Users and Roles, Create Management Groups and Create Tachyon Connector
- Ex 4 - Tachyon v8.0 - Install and Configure - Instruction Sets and Installation Verification
- Ex 5 - Tachyon v8.0 - Install and Configure - Working with Instructions
- Ex 6 - Tachyon v8.0 - Install and Configure - Microsoft Configuration Manager Integration
- Ex 7 - Tachyon v8.0 - Install and Configure - Consumer Application Configuration
- Ex 8 - Tachyon v8.0 - Install and Configure - Post installation optional configuration
- Tachyon v8.0 - Using Inventory - Lab Guide
- Tachyon Advanced v8.0 Lab Guide
- Ex 1 - Tachyon v8.0 Advanced - TIMS Explained
- Ex 2 - Tachyon v8.0 Advanced - TIMS Functions
- Ex 3 - Tachyon v8.0 Advanced - SCALE The Relational Model
- Ex 4 - Tachyon v8.0 Advanced - Creating an Instruction: Critical Services
- Ex 5 - Tachyon v8.0 Advanced - Creating an Instruction that executes a Script
- Ex 6 - Tachyon v8.0 Advanced - Visualization and Aggregation
- Ex 7 - Tachyon v8.0 Advanced - Extending Guaranteed State
- Ex 8 - Tachyon v8.0 Advanced - Real World Examples for Guaranteed State
- Ex 9 - Tachyon v8.0 Advanced - Tachyon Activity Record
- Tachyon v8.0 - Using - Application Programming Interface Lab Guide
- Tachyon - Nomad as Content Provider Lab Guide
All the list type information, such as installer properties, in alphabetical lists etc.
- Device View — Description of all the tabs, panels, and tiles on the Device View page.
- Log files — Names and locations of log files created by Tachyon Server, 1E Client, and Tachyon tools.
- Scripts — All scripts referenced in other pages within the documentation.
- Server installers — Windows Installer properties for each of the Tachyon server installers.
- Tachyon Server installer properties — A table of the Windows Installer properties for the Tachyon Server installer.
- Content Distribution installer properties — A table of the Windows installer properties for the Content Distribution installer.
- 1E Catalog installer properties — A table of the Windows installer properties for the 1E Catalog installer.
- SLA Platform installer properties — A table of the Windows installer properties for the SLA Platform installer.
- SLA Business Intelligence installer properties — A table of the Windows installer properties for the SLA Business Intelligence installer. Business Intelligence is only required by the Patch Success application.
- Tachyon Server reference — Reference information specific to Tachyon Server components of the Tachyon Platform.
- Switch Command Lines — Details of command line parameters used by the SwitchCommandLine entry in the Tachyon Switch Host 's Tachyon.Switch.Host.exe.config file.
- Device Deduplication
- Roles and Securables
- Tachyon client reference — Reference information for Tachyon client features of the 1E Client:
- 1E Client command-line parameters — Command-line interface (CLI) parameters available to the 1E Client executable.
- Tachyon client settings — Installer properties and configuration file settings for the Tachyon client features of the 1E Client. These settings are common to Windows and non-Windows platforms.
- Settings reference — Reference information specific to the Settings application.
- Naming conventions — Suggested naming conventions for connectors, repositories, schedules, and management groups.
- Server telemetry data — Details of 1E product usage statistics gathered by Tachyon to help with 1E's continued product improvement initiative.
- System health components and checks — Description of each of the health checks on the Settings app → Monitoring → System health page.
- Inventory reference — Reference information specific to the Catalog and SLA components of the Tachyon Platform:
- Autocuration and Partial Matching — How inventoried products are matched with the Catalog.
- By Device table — The table column headings and descriptions for the By Device table.
- Product Details table — The table column headings and descriptions for the Product Details table.
- Secondary App Rules
- Usage categories
- The Catalog structure
- Management groups rules — Rules used to create Management Groups, and which connectors that provide the data to support the rules.
- Tachyon Product Packs reference — Reference information for Product Packs included in the Tachyon Platform zip. These Product Packs are required to support various features of Tachyon.
- 1E ConfigMgrConsoleExtensions product pack — Classic Product Pack used to create the 1E ConfigMgrConsoleExtensions instruction set required by the Tachyon Configuration Manager console extensions.
- 1E Experience product pack — 1E Experience product pack
- 1E Explorer TachyonAgent product pack — Classic Product Pack used to create the 1E Explorer TachyonAgent instruction set that can be used to configure and query Tachyon clients.
- 1E Explorer TachyonCore product pack — Classic Product Pack used to create the 1E Explorer TachyonCore instruction set that includes instructions for Tagging and Quarantine.
- 1E Inventory product pack — Classic Product Pack used to create the 1E Inventory instruction set required by the Tachyon Powered Inventory feature.
- 1E Nomad product pack — 1E Nomad product pack
- 1E Patch Success Product pack — Classic Product Pack used to create the 1E Patch Success instruction set required by the Patch Success application.
- 1E Tachyon Platform product pack — Classic Product Pack used to create the 1E Tachyon Platform instruction set required by the Tachyon Platform verification process.
- MEMCM Client Health integrated product pack — Integrated Product Pack used to create the MEMCM Client Health policy.
- Nomad Client Health integrated product pack — Integrated Product Pack used to create the Nomad Client Health instruction set and Nomad Client Health policy.
- Windows Client Health integrated product pack — Integrated Product Pack used to create the Windows Client Health instruction set and Windows Client Health policy.
- Tachyon Core integrated product pack — Reference for the policy objects contained in the Integrated Product Pack: Tachyon Core.
- Trigger templates and preconditions reference — Reference for all the precondition fragments and trigger templates available in Integrated Product Packs included in the Tachyon Platform zip. These can be used to create your own custom rules and policies.
- Tachyon Platform release information — Details of the Tachyon release history, current release notes and details of third-party licenses.
- Tachyon Platform features by release — A list of features of the Tachyon Platform and features organized by the release they were implemented in. Links through to the features have been provided for convenience.
- Tachyon Platform zip — Contents of the Tachyon Platform zip file
- Glossary — A glossary of Tachyon terminology.
- Index — This is an alphabetically sorted list of all the pages in the Tachyon documentation, which you can use if you want to find a particular named page and you don't remember where exactly it lives in the documentation structure.
Copyright and trademark notices
All rights reserved. No part of this document or of the software (“the software”) to which it relates shall be reproduced, adapted, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without permission from 1E Ltd. It is the responsibility of the user to use the software in accordance with this document and 1E Ltd shall not be responsible if the user fails to do so. Although every precaution has been taken in the preparation of this document, 1E Ltd and the authors assume no responsibility for errors or omissions, nor shall they be liable for damages resulting from any information in it.
1E, the 1E device, TACHYON, APPCLARITY, ACTIVEEFFICIENCY, NIGHTWATCHMAN, NOMAD BRANCH, NOMAD ENTERPRISE, PXE EVERYWHERE, DROWSY and DROWSY SERVER are trademarks belonging to 1E Ltd. 1E is registered in the UK, EU and the US. The 1E device is registered in the UK, EU, Australia and the US. NIGHTWATCHMAN is registered in the EU and the US. Nomad is registered in the EU and the US. DROWSY is registered in the UK. DROWSY SERVER is registered in the US.
MICROSOFT, WINDOWS, WINDOWS 7, WINDOWS VISTA, WINDOWS XP, SMS, CONFIGURATION MANAGER, INTERNET EXPLORER are all trademarks of Microsoft Corporation in the United States and other countries.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.