Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

The user experience 

There are seven phases for this deployment type if you are running the upgrade from the office:

  1. Choosing the deployment
  2. Telling us where they are
  3. Showing them the list of applications they keep or lose in the deployment
  4. Requesting additional storage
  5. Displaying a summary of their actions
  6. Running background checks
  7. The outcome of the deployment

If you are remote, there is an additional step where we request your connection details, just after requesting additional storage.

Multimedia
nameIn-place Upgrade.mp4
width100%


Walking you through the user experience

Panel
borderColor#009999
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#009999
titleBanner on the Shopping Web


Start hereObservations

Banner on the Shopping WebImage Modified

Multiexcerpt include
MultiExcerptNamewss30-faq-wsa-banner
PageWithExcerptWSA FAQs



Panel
borderColor#009999
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#009999
titleThe Start screen

Anchor
shp55-ux-upgrade-start
shp55-ux-upgrade-start

Choosing the type of deploymentObservations

The Start screenImage Modified

Always displayed for the user to choose the type of deployment they want.




Panel
borderColor#009999
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#009999
titleThe Location screen

Anchor
shp55-ux-upgrade-location
shp55-ux-upgrade-location

Where the deployment is initiated fromObservations

The Location screenImage Modified

Displayed for the user to tell us where they are initiating the deployment.

Multiexcerpt include
MultiExcerptNamewss30-faq-ui-location
PageWithExcerptWSA FAQs





Panel
borderColor#009999
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#009999
titleThe Applications screen

Anchor
shp55-ux-upgrade-apps
shp55-ux-upgrade-apps

Changes to applicationsObservations

Image Modified

Only displayed:

For an In-place upgrade, the list will show applications that will be replaced or upgraded by Application Migration rules. Any applications for which no rules are applicable will remain installed as the In-place Upgrade does not remove any applications.

If you are unable to retrieve the list of applications that are changing, click Retry.
Network issues preventing applications from being retrievedImage RemovedNetwork issues preventing applications from being retrievedImage Added
If you are still unable to see the list, click Next to continue to the next screen.

Multiexcerpt include
MultiExcerptNamewss30-faq-ui-apps
PageWithExcerptWSA FAQs




Panel
borderColor#009999
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#009999
titleThe USB Media screen

Anchor
shp55-ux-upgrade-usb-media
shp55-ux-upgrade-usb-media

Requesting additional storageObservations

The USB Media screenImage Modified

Only displayed:

A series of checks are made when a USB device is discovered:

  • to ensure it is of sufficient capacity
    USB device has insufficient capacityImage Modified 
  • to ensure there is enough space on it
    USB device has insufficient spaceImage Modified 
  • to ensure it is in the right format
    USB device not in the right formatImage Modified 

Multiexcerpt include
MultiExcerptNamewss30-faq-us-usb-media
PageWithExcerptWSA FAQs




Panel
borderColor#009999
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#009999
titleThe Connections screen

Anchor
shp55-ux-upgrade-connections
shp55-ux-upgrade-connections

Getting details for the remote connectionObservations

The Connection screenImage Modified

Only displayed:

Info

From Shopping 6.0, WSA will attempt to prepopulate the WiFi password field from the user's WiFi profile. If the password cannot be retrieved the field will remain blank and the user will need to enter the password manually.


Multiexcerpt include
MultiExcerptNamewss30-faq-ui-connection
PageWithExcerptWSA FAQs




Panel
borderColor#009999
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#009999
titleThe Summary screen

 

Anchor
shp55-ux-upgrade-summary
shp55-ux-upgrade-summary

A quick summaryObservations

The Summary screenImage Modified

Always displayed to show the user what is going to take place for this deployment.




Panel
borderColor#009999
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#009999
titleThe Readiness screen

Anchor
shp55-ux-upgrade-readiness
shp55-ux-upgrade-readiness

Making sure you are good to goObservations

The Readiness screenImage Modified

Multiexcerpt include
MultiExcerptNamewss30-readiness-checks-info
PageWithExcerptThe Wipe and Load (Non-destructive) user experience

When readiness checks are complete without errors:
Readiness checks completeImage Modified 

Errors:

  • Impediments – if any of these are discovered, the deployment can continue only if the user resolves them
    System running on batteryImage Modified 
  • terminal errors – if any of these are discovered during the readiness checks, the deployment cannot continue until they are resolved
    System check errorImage Modified 
  • task sequence fails to run – if you do not see the task sequence running in the background, we recommend you inform the administrator so that they can investigate the issue
    Task sequence not running in the backgroundImage Modified 





Panel
borderColor#009999
bgColorwhite
titleColorwhite
borderWidth1
titleBGColor#009999
titleThe Complete screen

Anchor
shp55-ux-upgrade-complete
shp55-ux-upgrade-complete

The results of the deploymentObservations

The Complete screenImage Modified

If these errors are reported, they will need to be resolved before you can rerun the deployment:

  • Unable to upgrade to Window 10
    Error reporting on the Complete screenImage Modified 
  • Unable to establish remote connections (VPN or WiFi)