The following table describes the fields available on this page:
Enable Domain Separation
Check this box to configure this App in multi-tenant mode.
Upon checking this box, All all subsequent properties on this page need to be configured on the "Multi tenant Configurations" section section within the 1E ITSM Connect Application.
If this box is unchecked, proceed by filing filling out the subsequent fields on this page.
Tachyon Server URL
|The URL for the Tachyon server, such as https://tachyon.1E.local|
The MID server name used by Tachyon, if applicable.
Tachyon gather data minutes
|This setting is specific to Tachyon. The value is used when ServiceNow sends an instruction execution request to Tachyon and controls the number of minutes that Tachyon should continuously gather an instruction's responses. The setting unit is minutes. This has a default value of 60 minutes with a valid range between 10 and 10080.|
Tachyon keep answers minutes
This setting is specific to Tachyon. The value is used when ServiceNow sends an instruction execution request to Tachyon and controls the number of minutes that Tachyon should keep the instruction responses active. The setting unit is minutes. This has a default value of 120 minutes with a valid range between 10 and 10080.
Tachyon Explorer URL
This optional setting makes the Tachyon explorer link, under the related links header on an incident page, work. If the Tachyon Explorer URL value is empty, an error message is displayed when user clicks the Tachyon explorer link.