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IssueDescriptionWorkaround
Compliance Report fails, when many entitlements are available for same vendor and title, with quantity as 1

For any vendor, hundreds of entitlements are available in system with qty=1 (i.e. 500+ entitlements are available for Microsoft Corporation - Word with entitlement quantity =1) and also large number of installations (i.e. 50 K+ installations) exist for same vendor and title.

Multiple entitlements can be consolidated into a single logical entitlement (i.e. multiple entries for same vendor, title, version, metric type can be converted into single entitlement)
While creating a new license/ maintenance based entitlement, page has tabbing problem if form data is entered via keyboard control only (and no mouse h/w is used)

Below are the tabbing related problems, while adding a new form via manual input (mouse h/w is not used and only keyboard is being used)


1. Tabs skipping drop-down fields such as Version Type, Metric, License Type etc
2. User can't select list and date using arrow keys & space bar
3. When user reaches on date control using tab, Date picker gets opened but doesn't get closed on moving to next control. So, It remains open on page
4. User can't publish / save draft / cancel entitlements as tab is not moving on these buttons.

Nonen\a
On uploading entitlements via entitlement.tsv connector, and entitlement contains wild card (i.e. *) as Version, then it is not automatically set as * in entitlement on UI 

While uploading an entitlement through .tsv files using entitlement connector, if user set the version as * for any vendor and title, then it do not gets assigned as * on entitlement screen (i.e. on license screen) after successful upload.

Nonen\a
Upgrading from AppC 6.1.100 to AppC 7.01, then entitlements with caveats (in 6.1.100) are not displaying with caveats warning icon, and simply displaying as draft (with draft icon)

When AppC 6.1.100 is upgraded to AppC 7.01, and few entitlements in 6.1.100 were present with caveats.

Now, after upgrade, these caveat entitlements are not displaying with caveats warning icon, and they simply displays as draft (with draft icon)

Nonen\a
Reclaim Consolidation occasionally fails due to deadlock if an VT has large number of policies (~ 18-20), and precedence is set

Reclaim → Usage Summary → Precedence

Any Vendor and Title have large number of overlapping policies (which needs to be set for precedence), and user open the set precedence screen. On clicking the 'move up' arrow button for last policy and do this action in quick succession for 3-4 times (for different policies). Below 2 errors are observed -

  1. System triggers the Reclaim Consolidation for each 'up' arrow click
  2. Out of those many reclaim consolidation action, one fails with deadlock error.
If multiple policies are available for precedence, and last policy is needed to be set for highest precedence, then use 'move to top' button, and it moves this policy on top.
For any uploaded License / Maintenance, which have few caveats, then system displays only remediation part to user (instead of caveat and remediation both) on license / maintenance screen drawer

Entitlements → License / Maintenance screen

If any entitlement have caveats (i.e. warnings) on uploading via entitlement connector, then only remediation is displaying for that entitlement, instead of caveats and remediation on entitlement drawers.

Nonen\a
License Demand displaying as 1 for mgmt group name 'License Exemption - Oracle Corporation'On IBM PVU and Oracle Processor License Demand screens, License Demand displays as 1 for exempted management groups in case of Virtual Host Cluster Soft Partition, where optimized license demand is calculated on physical devices whereas installations are on virtual machines. In other situations, it works correctly.Nonen\a
License exempted comment not appears for Oracle LDCIn oracle license demand, exempted comment do not appear in case of device exemptNone
Filter issues : Is (Equal) operator in date filters are not working

Generic filter related issues are below

  1. On any date related column, when filter is applied with operator as IS (e.g. Completion Date IS <date selected>), then it do not display the correct result
  2. At present, there is no provision to apply 2 filters with OR condition. If two filters are applied on two different columns, these are applied as (filter condition 1) AND (filter condition 2)
None
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Installations on non exempted devices are also marked for exemption under Global mgmt groupIn case of IBM PVU and Oracle Processor License Demand, the installations on non exempted devices are also marked for exemption under Global mgmt groupNonen\a
Entitlement tsv upload using entitlement .tsv connector gets failed if tsv file has a row only with newline/carriage return 

While uploading an entitlement.tsv file via entitlement upload connector, if there is any blank line in-between the entitlements, then entitlement connector fails.

Before uploading the .tsv file, ensure the data is sanitized.
Multiple issues when navigated to and from between screens with favorite and non favorite repositories

AppC [Compliance] : Add license from Compliance > License summary section opens license form in default repository even though compliance associated to non-default Entitlement repository

AppC [Manage Associations] : VTVE is selected (from Comp-2, which is not favorite), and Manage Association button is clicked, then it navigates the user to (INV-1, which is favorite)

NoneAfter switching between screens from different modules/consumers, ensure that intended repository is selected.
On Compliance > license summary > Installs by details screen, If user keeps this screen open for longer duration, then error occurred while loading table data on Detailed table.

On the Compliance → License summary → Installs by details screen, If user keeps this screen open for longer duration, and then comes back, then error occurred while loading table data on Detailed table.

Page needs to be refreshed to view the data.
No reclaim policy displayed on Policies screen, as policy is created for *, and user navigated to policy via Reclaim Usage version as 14.0.0.5548

Reclaim→ Usage Summary

If a Reclaim policy is created on wild card (e.g. 1E - Tachyon - and version as *), then on Reclaim Usage Summary screen, for 1E Tachyon 1.0.0.0, Count of 'selected management group policies' displays as 1 (as hyperlink).

On clicking this hyperlink, system navigates to Reclaim Policies screen to display the total number of policies. And, blank data is displayed on Policies screen (due to incorrect version/edition filter). Though, it works correctly, if an reclaim policy is created with exact version.

Nonen\a
Error appears on creating a license for specific title (i.e. Office 365 ProPlus) and few other version specific generic issues,

There are below issues while publishing a license for specific title and edition (Office 365 ProPlus) and also with Version values -

  1. Error comes up, when user tries to create/publish an license for Office 365 (with edition as ProPlus) and (Version as Dot Version with value as 16.*)

  2. On creating an license for 'Office 365' with Edition as 'ProPlus' and Version as 'All versions' , then after Publish, it's edition is changed to E3 instead of ProPlus

  3. When an license is created on Version as 'Colloquial version', then after publishing the license, version is setting as 'dot format' instead of 'Colloquial version'

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RBAC issues with different AppClarity user roles

Multiple RBAC related issues for different appclarity user roles -

  1. Reclaim Viewer user is able to see AppMigration consumer screen also

  2.  For reclaim viewer role, on opening the report refresh drop down component, then user is able to see Full report list link & when clicks on it, page breaks and ‘Something went wrong’ displays

  3. For Compliance viewer user role, On compliance detailed installation screen OR LDC detailed report screen, when user clicks on device hyperlinks, then Something went wrong page appears and page breaks.

  4. For Entitlement administrator role, Provider log displaying the reclaim PO's is visible to a user having entitlement administrator role

  5.  For Entitlement administrator role, user is able to see inventory application & perform CM manage associations activities

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Intermittent issues on Reclaim Policies → Policy Administration screen
  1. Policy Administration (links like User Rejected, Succeeded etc) when have more than 500 or 1000 records, then pagination links do not appear until user scroll till the last record. 

  2. If any reclaim policy has large number of pending admin action records (i.e. 1197) available (on which reclaim admin need to take action), then on drill down to Policy Administration screen by clicking the counts hyperlink, blank screen displays and no data displays in tabular structure.

  1. User need to scroll till the last record (i.e. up till bottom of page) to see the pagination buttons.

  2. Remove the sorting from 'Completed On' column, and then data starts appearing

Contracts which are exported, cannot be re importedContracts which are exported, cannot be re imported and system throws error for "Start date" due to space charactern\a
Export not working for filtered data on aggregated columns such as 'Lic Qty', 'Mnt Qty' and' Total cost' columns of Entitlement Summary screen

Entitlement → Summary Report

If there are 4-5 entitlements (of same vendor and title), and then user applies filter on column 'License Qty'. Now, on Export the data.

Filter and Export not working on aggregated columns


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