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1eli
Log on to 1ETRNW71 as User (you may need to log off Sales User) and launch the Shopping portal from the browser


1eli
In the search box enter XML and press Enter


1ewarning

If you don't see the application, you're logged in as the wrong user, most likely SalesUser.


1eli
Observe the XML Notepad tile and note the Approval Required text below the More Info link


1eli
Click Request and note that you are then asked to explain why you need the application. Enter some text and click Request. Your comments here will be seen by the approver when they go to approve the request


1ehot tip

Note that the status on the XML Notepad tile has changed to ORDER PLACED


1eli
Remember that you can view the progress of any order from the My Software page. Click the Image Removed Image Added button in the page header


1eli
Select the All Orders tab. Although you might expect to see your order here, it will actually only appear here once the approval has been completed


1eli
Note the Pending Approval tab has (1) appended to the tab name, indicating that you have one request that is pending approval. Select this tab to view the order you just placed


1eli
The Pending Approval tab shows all requests made by the logged on user that are awaiting approval. Click the XML Notepad hyperlink (under Application Name) to view detailed status of the request, including who is due to approve it (you may need to scroll down to see this information)


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You will now step through the process of approving the order for XML Notepad.

1evirtualmachine

1ETRNW1011ETRNW72 


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1eli
Log on to 1ETRNW101 1ETRNW72 as Manager1 (the manager of User)


1eli
Open Mail from the Start menu and note the email notification from user@1etrn.local (the user that requested the Application). The email includes the comments that were entered in the previous task when the order was placed


1ehot tip

It might take a minute for the mail application to initialize and the mail to show up in the inbox.


1eli
The email includes hyperlinks towards the bottom labelled Approve / Reject for 'one-click' approval or rejection. Click the Approve link. This will open the Shopping portal at the Approved/Rejected page and automatically approve the request. The page displays the notification "The request by User for application XML Notepad on machine 1ETRNW71 has been added to the Approval Queue" in the Shopping website


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1eli
Return to the Shopping Administration console on 1ETRNAP


1eli
Right-click the Approvers node and select New Approver


1eli
In the New Approver Properties dialog, click Set Approver


1ediscussion point

The LookUp Only option will be covered in the Exercise:- Adding Deputy Approvers.


1eli
In the Select User or Group dialog, type Manager2, click Check Names to resolve and click OK


1ewarning

At this stage, if the selected user does not have an email address specified in Active Directory an error will be displayed and the user will not be added as an Approver. All Approvers must have email addresses defined in AD.


1eli
Click OK to complete the New Approver wizard


1eli
Repeat the above processes to add FinanceDirector, LicenseManager, ApproverDev and ApproverSales as Approvers. The Approvers node should now list the Approvers as follows:

Image RemovedImage Added


1ehot tip

In this exercise, all the Approvers are individual users. An Approver can also be an AD security group, as long as the group has an associated email address (which will in fact be a Distribution List).


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You will now follow the approval process as the request for Project 2010 goes to each approver.

1evirtualmachine

1ETRNW1011ETRNW72 


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1eli
Log on to 1ETRNW101 1ETRNW72 as Manager1 (should already be logged in with this user)


1eli
Open the Shopping portal (close and reopen if it is already open from the previous exercises) and select the Approval tab on the navigation panel. Note the menu in the navigation panel shows Pending (1), indicating there is one request awaiting approval. Click this to view the Pending Approval page


1ehot tip

This is an alternative method to approving or rejecting requests outside of the notification email and is useful for approvers who want to address all pending approvals at a time that is convenient to them.


1eli
The Pending Approval page shows all requests that are awaiting approval by the logged-on user. Click the Image Removed Image Added button to view the comments of the original requestor ("Shopper Comments"). As the Approver, you can add your own comments to the request in the free-text field below Approver Comments. Add a comment of your choice and click the Approve button


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1eli
Log onto 1ETRNW102 as LicenseManager


1eli
Open Mail and review the Request for Application Approval email from user@1etrn.local


1eli
Open the Shopping portal and select the Approval tab on the navigation panel, then select Pending (1) to view the pending request


1eli
In this instance, you will reject the request. Click the Image Removed Image Added button and add a comment (under Approver Comment) to give the poor fellow some reason for your decision and click the Reject button


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On 1ETRNAP, browse to C:\ProgramData\1E\Shopping and open shopping.log


1eli
Review the latest activity in the log and note the rejection by LicenseManager

Image RemovedImage Added

Adding Deputy Approvers

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1ehot tip

You will now need to wait an hour for the request to be escalated to the deputy. Continue on with the Efficient use of Application Licences section and we will revisit this soon.


1evirtualmachine

1ETRNW1011ETRNW72


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1eli
Log on to 1ETRNW101 1ETRNW72 as Manager1 and approve the Project 2010 request using one of the methods described above



1evirtualmachine

1ETRNW721ETRNW73 


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1eli
After at least one hour has passed since Manager1 approved the request, log on to 1ETRNW72 as 1ETRNW73 as Manager2


1eli
Start Windows Live Mail and note the Request for Application Approval by User. Note the verbiage in the email, stating that This request has been forwarded to you as the primary approver for this application has not responded to this request in the required time interval


1eli
Approve the request via the link in the email


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