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Summary

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Downloading and installing the 1E Core app.

App Installation

The 1E Core app is available on the ServiceNow app store and can be installed onto your ServiceNow instance using the following steps:


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Browse to the ServiceNow App Store using the following URL: https://store.servicenow.com/sn_appstore_store.do#!/store/home, as shown in the picture opposite.


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Click the Log In button at the top-right of the ServiceNow Store to log in.




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In the Login popup you will be prompted to enter your HI credentials. The username and the password should be the ones provided when you created your HI ServiceNow support account.




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After you've logged in find the 1E Core app from the list of available apps.




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Click on the application and click on the Get button.


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As an enterprise app, 1E will have to finalize the commercial details for 1E Core and then will provide you the remaining details to allow 1E Core to be installed in your ServiceNow instance. Contact your 1E sales account team for more details.




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ServiceNow Limitations

  • If you request a trial version of 1E Core it will not be available to your ServiceNow production instance, but will be available on other instances.
  • If you install the 1E Core, it will be made available on the all your ServiceNow instances.