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Summary

Excerpt

A list of all the platforms supported by Tachyon, and the software required to allow Tachyon to be installed or to work.



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Tachyon Server Components

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MultiExcerptNamePlatforms_Servers

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Platforms_Servers
Platforms_Servers

CategoryProductNotes

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WindowsOS_Servers
WindowsOS_Servers
Server OS


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MultiExcerptNameServerSupportedOS


SQL Query
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SELECT '* ' + os + CHAR(10)
FROM [release] AS r
INNER JOIN [product] AS p ON r.product_id = p.product_id
INNER JOIN [version] AS v on r.version_id = v.version_id
INNER JOIN [status] AS s on r.status_id = s.status_id
INNER JOIN [releaseOs] AS ros on r.release_id = ros.release_id
INNER JOIN [os] AS os on os.os_id = ros.os_id
WHERE product = 'Tachyon'
AND version = '5.0'
AND os like 'Windows%'
AND os_type = 'Server'
AND os not like '%2012 R2'
AND os_vendor_supported = 'Y'
ORDER BY os.os_type DESC, os.release_date DESC



For more detail, please refer to Requirements: Server requirements.

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Only 64-bit server OS are supported. The server must be domain-joined.

This version of Tachyon requires the server OS to be English because of a known issue with certain regional settings.


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Info

This list is automatically updated to show only those OS versions in mainstream support by Microsoft, and therefore supported by 1E. However, the following OS continue to be supported as exceptions to help customers with their migration to the latest OS:

  • Windows Server 2012 R2.

Please refer to Constraints of Legacy OS regarding end of mainstream support.

For Microsoft product lifecycle details, please refer to https://support.microsoft.com/en-us/lifecycle/search.

Please refer to https://1eportal.force.com/s/support-for-msft-rapid-release-cycle for details of which Current Branch versions are supported by 1E products, and known issues regarding specific versions.



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SQL_Servers
SQL_Servers
SQL Server and SQL Server Analysis Services (SSAS)


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MultiExcerptNameServerSupportedSQL


SQL Query
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SELECT '* ' + db.rdbms + CHAR(10)
FROM [release] AS r
INNER JOIN [product] AS p ON r.product_id = p.product_id
INNER JOIN [version] AS v on r.version_id = v.version_id
INNER JOIN [status] AS s on r.status_id = s.status_id
INNER JOIN [releaseRdbms] AS rdb on r.release_id = rdb.release_id
INNER JOIN [rdbms] AS db on db.rdbms_id = rdb.rdbms_id
WHERE product = 'Tachyon'
AND version = '5.0'
AND db.vendor_supported = 'Y'
ORDER BY db.rdbms DESC, db.release_date DESC



For more detail, please refer to Requirements: SQL Server requirements.

Standard and Enterprise editions of these versions of SQL Server and SQL Server Analysis Services (SSAS) are supported.

SQL Server 2016 RTM is not supported due to some issues, which are resolved by SP1.

Note

If you intend to integrate with Microsoft requires you to use the Enterprise edition of SSAS if you use third-party business intelligence products such as Power BI to connect directly to the cube. You would normally only do this if you want to build a dashboard with the exact preset dimensions that are in the cube, you must install the Enterprise edition of SSAS as per their requirementswhich provides faster UI navigation. However, you can use any edition of SSAS if you want to create a custom dashboard by connecting to the database instead.


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A SQL Server database instance is required for the following databases:

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  • 1ECatalog
  • ActiveEfficiency (optional)
  • SLA-BI (optional - required for Patch Success)
  • SLA-Data
  • SLA-Integrate
  • SLA-Shared
  • TachyonExperience (optional - required for 1E Experience)
  • TachyonMaster


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  • TachyonResponses


Note
titleSLA databases

Tachyon Setup can install the above databases on separate SQL Server instances, however SLA-Data, SLA-Integrate, and SLA-Shared must exist on the same instance.

A SQL Server Analysis Services (SSAS) instance installed in Multidimensional mode is required for SLA Business Intelligence and 1E Experience.

Note
titleSLA Business Intelligence

SLA Business Intelligence (BI) is required for the Patch Success application.

The BI installer creates the following:

  • A database called SLA-BI on the SQL Server database instance.
  • A MOLAP cube called SLA-BI on the SSAS instance.
  • A linked server for the SLA databases to get data from the SLA-BI database and then from the SLA-BI cube.
  • A linked server for the SLA-BI database to get data from the SLA databases.
  • A datasource definition used by the SLA-BI cube to connect to the BI database.

If the SLA databases, BI database, or SSAS instance for BI, are on different SQL Servers then the BI installer enforces the use of a SQL login on each instance. If they are on the same SQL Server then the installer gives you a choice of using integrated security (domain user account) or a SQL login.

However, if you are installing all the components from Tachyon Setup instead of their individual installers, then you are not given the choice. Tachyon Setup always uses integrated security. Contact 1E for support if your scenario requires the above mentioned databases to be on different SQL Servers. This affect different servers, not different instances.


Note
title1E Experience

1E Experience creates the following:

  • A database called TachyonExperience on the SQL Server database instance
  • A MOLAP cube called TachyonExperience on the SSAS instance

All SQL Server instances must be configured with the following:

  • A case-insensitive, accent-sensitive collation which is SQL_Latin1_General_CP1_CI_AS by default,
  • Allow remote connections to this server enabled.

All SQL Servers should be configured with the SQL Server Browser service running in order for the BI installer to select from a list of instances.

All SQL Servers must have SQL Server 2012 Native Client installed, in order to support linked server and datasource connections. This is included in the Client Tools Connectivity feature that SQL Server Setup normally installs by default. See Preparation: If TLS 1.0 is disabled.

SQL Server Management Studio is required to review the configuration and edit settings in 1E database tables.


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If installing SQL Server locally, note:

  • SQL Server 2016 and 2017 require .NET Framework 4.6 which requires KB2919355 on Windows Server 2012 R2
  • SQL Server setup requires PowerShell 2.0.

For latest information about SQL Server prerequisites, please refer to MSDN: Hardware and Software Requirements for Installing SQL Server.


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MSDTC
MSDTC
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For details of how to configure MSDTC on SQL Servers, please refer to Preparation: MSDTC for ActiveEfficiency.


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SCCM_Servers
SCCM_Servers
Microsoft System Center Configuration Manager

Not applicable.

Tachyon Server components have no dependencies on Configuration Manager, other than the SCCM Connector as described in Connectors below.

Use the links below for other components that use Configuration Manager::

Web Server


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SQL Query
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dataSourceReleaseMatrix
enableHighlightingfalse
tablefalse
SELECT '* ' + iis + CHAR(10)
FROM [release] AS r
INNER JOIN [product] AS p ON r.product_id = p.product_id
INNER JOIN [version] AS v on r.version_id = v.version_id
INNER JOIN [status] AS s on r.status_id = s.status_id
INNER JOIN [releaseIis] AS ri on r.release_id = ri.release_id
INNER JOIN [iis] AS i on i.iis_id = ri.iis_id
WHERE product = 'Tachyon'
AND version = '5.0'
AND i.vendor_supported = 'Y'
ORDER BY i.release_date DESC



See Preparation: Windows Server roles and features for details about required Web Server roles and features.

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OtherSoftware_Servers
OtherSoftware_Servers
Other Software


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SQL Query
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enableHeadingAttributesfalse
autoCommitfalse
enableSortingfalse
dataSourceReleaseMatrix
enableHighlightingfalse
tablefalse
SELECT '* ' + framework + CHAR(10)
FROM [release] AS r
INNER JOIN [product] AS p ON r.product_id = p.product_id
INNER JOIN [version] AS v on r.version_id = v.version_id
INNER JOIN [status] AS s on r.status_id = s.status_id
INNER JOIN [releaseFramework] AS rf on r.release_id = rf.release_id
INNER JOIN [framework] AS f on f.framework_id = rf.framework_id
WHERE product = 'Tachyon'
AND version = '5.0'
AND f.vendor_supported = 'Y'
ORDER BY framework DESC




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See Preparation: Windows Server roles and features for details about required .NET Framework roles and features. To know supported combinations of OS and .NET Framework, please refer to: https://docs.microsoft.com/en-us/dotnet/framework/migration-guide/versions-and-dependencies.

  • Windows Server 2012 R2 has .NET Framework 4.5.1 installed by default. You will need to upgrade to one of these supported versions.
  • Windows Server 2016 has .NET Framework 4.6.2 installed by default.
  • Windows Server 2019 has .NET Framework 4.7.2 installed by default.

Tachyon Server installer includes and automatically installs the redistributable package for Visual C++ 2013. The Tachyon Coordinator (licensing module on the Master Stack), and Tachyon Switch (on Response Stack) are written in C++ using Visual Studio 2013 and therefore require Visual C++ 2013 runtime (x64); other server components use .NET Framework.

SQL BCP is required by the Export All feature described in Exporting data from Tachyon Explorer, and must be installed on each Tachyon Response Stack server (specifically the servers which have the Tachyon Core installed). BCP uses ODBC, which requires Microsoft ODBC Driver versions 13.1 and 17 and Visual C++ 2017 Redistributable to be installed first. Please refer to Preparation: SQL BCP for more detail.

PowerShell is required by Tachyon installer during installation.


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Browsers_Servers
Browsers_Servers
Browsers


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Latest version of:

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SELECT '* ' + browser + CHAR(10)
FROM [release] AS r
INNER JOIN [product] AS p ON r.product_id = p.product_id
INNER JOIN [version] AS v on r.version_id = v.version_id
INNER JOIN [status] AS s on r.status_id = s.status_id
INNER JOIN [releaseBrowser] AS rb on r.release_id = rb.release_id
INNER JOIN [browser] AS b on b.browser_id = rb.browser_id
WHERE product = 'Tachyon'
AND version = '5.0'
AND b.vendor_supported = 'Y'
ORDER BY browser ASC



A browser is not a prerequisite for installation of Tachyon Server, but is required to use and administer it. Administration is performed via the Tachyon Portal and can be on a remote computer.



Tachyon Portal

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Platforms_Admins
Platforms_Admins
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WindowsOS_Admins
WindowsOS_Admins

CategoryProductNotes

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Browsers_Admins
Browsers_Admins
Browsers


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Latest version of:

SQL Query
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noDataMessageN/A
heading0
enableHeadingAttributesfalse
autoCommitfalse
enableSortingfalse
dataSourceReleaseMatrix
enableHighlightingfalse
tablefalse
SELECT '* ' + browser + CHAR(10)
FROM [release] AS r
INNER JOIN [product] AS p ON r.product_id = p.product_id
INNER JOIN [version] AS v on r.version_id = v.version_id
INNER JOIN [status] AS s on r.status_id = s.status_id
INNER JOIN [releaseBrowser] AS rb on r.release_id = rb.release_id
INNER JOIN [browser] AS b on b.browser_id = rb.browser_id
WHERE product = 'Tachyon'
AND version = '5.0'
AND b.vendor_supported = 'Y'
ORDER BY browser ASC



These browsers are supported on all OS platforms which the browser vendor supports.

Please review Known issues: Using Tachyon.



Tachyon Toolkit

Microsoft System Center Configuration Manager Console Extensions

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Platforms_SCCMExtensions
Platforms_SCCMExtensions

CategoryProductNotes

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WindowsOS_SCCMExtensions
WindowsOS_SCCMExtensions
Client OS


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SQL Query
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heading0
enableHeadingAttributesfalse
autoCommitfalse
enableSortingfalse
dataSourceReleaseMatrix
enableHighlightingfalse
tablefalse
SELECT '* ' + os + CHAR(10)
FROM [release] AS r
INNER JOIN [product] AS p ON r.product_id = p.product_id
INNER JOIN [version] AS v on r.version_id = v.version_id
INNER JOIN [status] AS s on r.status_id = s.status_id
INNER JOIN [releaseOs] AS ros on r.release_id = ros.release_id
INNER JOIN [os] AS os on os.os_id = ros.os_id
WHERE product = 'Tachyon'
AND version = '5.0'
AND os like 'Windows%'
--AND os_type = 'Server'
AND os_vendor_supported = 'Y'
ORDER BY os.os_type DESC, os.release_date DESC



For OS supported by Configuration Manager Current Branch (CB) see Supported configurations for System Center Configuration Manager (Microsoft).

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SCCM_SCCMExtensions
SCCM_SCCMExtensions
Microsoft System Center Configuration Manager Admin Console


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SQL Query
outputwiki
noDataMessageN/A
heading0
enableHeadingAttributesfalse
autoCommitfalse
enableSortingfalse
dataSourceReleaseMatrix
enableHighlightingfalse
tablefalse
SELECT '* ' + sccm + CHAR(10)
FROM [release] AS r
INNER JOIN [product] AS p ON r.product_id = p.product_id
INNER JOIN [version] AS v on r.version_id = v.version_id
INNER JOIN [status] AS s on r.status_id = s.status_id
INNER JOIN [releaseSccm] AS rsccm on r.release_id = rsccm.release_id
INNER JOIN [sccm] AS sccm on sccm.sccm_id = rsccm.sccm_id
WHERE product = 'Tachyon'
AND version = '5.0'
AND sccm.vendor_supported = 'Y'
ORDER BY sccm DESC



These are the versions of Configuration Manager that 1E has tested and therefore support, but later versions are assumed to work also.

Please see Preparing for the Tachyon Configuration Manager console extensions.



TIMS (Tachyon Instruction Management Studio)

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Platforms_TIMS
Platforms_TIMS

CategoryProductNotes

Windows OS


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SQL Query
outputwiki
noDataMessageN/A
heading0
enableHeadingAttributesfalse
autoCommitfalse
enableSortingfalse
dataSourceReleaseMatrix
enableHighlightingfalse
tablefalse
SELECT '* ' + os.os + CHAR(10)
FROM [release] AS r
INNER JOIN [product] AS p ON r.product_id = p.product_id
INNER JOIN [version] AS v on r.version_id = v.version_id
INNER JOIN [status] AS s on r.status_id = s.status_id
INNER JOIN [releaseOs] AS ros ON r.release_id = ros.release_id
INNER JOIN [os] ON os.os_id = ros.os_id
WHERE product = 'Tachyon'
AND v.version = '5.0'
AND os.os like 'Windows%'
--AND os.os_type = 'Server'
AND os.os_vendor_supported = 'Y'
ORDER BY os.os_type DESC, os.release_date DESC





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Professional and Enterprise editions of Windows 10 are supported.

All versions are provided with 32-bit & 64-installers.

TIMS is currently only available for Windows OS. For installation guidance, please refer Tachyon SDK - Getting started with TIMS.

Other Windows Software


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MultiExcerptNameServerSupportedOther


SQL Query
outputwiki
noDataMessageN/A
heading0
enableHeadingAttributesfalse
autoCommitfalse
enableSortingfalse
dataSourceReleaseMatrix
enableHighlightingfalse
tablefalse
SELECT '* ' + framework + CHAR(10)
FROM [release] AS r
INNER JOIN [product] AS p ON r.product_id = p.product_id
INNER JOIN [version] AS v on r.version_id = v.version_id
INNER JOIN [status] AS s on r.status_id = s.status_id
INNER JOIN [releaseFramework] AS rf on r.release_id = rf.release_id
INNER JOIN [framework] AS f on f.framework_id = rf.framework_id
WHERE product = 'Tachyon'
AND version = '5.0'
AND f.vendor_supported = 'Y'
ORDER BY framework DESC




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TIMS installer includes the redistributable package for Visual C++ 2013.

PowerShell 3.0 or later is required when testing instructions that have PowerShell commands embedded or scripts that are downloaded.




Connectors

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The following table shows the supported versions of software used by the Tachyon out-of-box connectors.

ConnectorProductNotes

ServiceNow

  • ServiceNow Jakarta release

Please refer to the ServiceNow connector page for prerequisites.

SCCM (Microsoft System Center Configuration Manager)


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enableHighlightingfalse
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SELECT '* ' + sccm + CHAR(10) 
FROM [release] AS r
INNER JOIN [product] AS p ON r.product_id = p.product_id
INNER JOIN [version] AS v on r.version_id = v.version_id
INNER JOIN [status] AS s on r.status_id = s.status_id
INNER JOIN [releaseSccm] AS rsccm on r.release_id = rsccm.release_id
INNER JOIN [sccm] AS sccm on sccm.sccm_id = rsccm.sccm_id
WHERE product = 'Tachyon'
AND version = '5.0'
AND sccm.vendor_supported = 'Y'
ORDER BY sccm DESC



Please refer to the System Center Configuration Manager connector page for prerequisites.

Tachyon

  • Tachyon 5.0
Please refer to the Tachyon connector page for prerequisites.

vCenter

  • VMware PowerCLI 11.1.0


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VMware PowerCLI 11.1.0 (code.vmware.com/web/dp/tool/vmware-powercli/11.1.0) must be installed on the Tachyon Master server (where the SLA Integrate Services Agent service is hosted) before you can configure and use the vCenter connector. Earlier or later versions of PowerCLI are not supported and may cause errors. VMware PowerCLI is freeware and was previously known as vSphere PowerCLI.

VMware PowerCLI supports multiple versions of VMware vCenter Server. For details, please refer to the VMware compatibility matrix using the following link: https://www.vmware.com/resources/compatibility/sim/interop_matrix.php#interop&2=&106=

Please refer to the vCenter connector page for configuration details.



Tachyon client in 1E Client

1E Client has replaced the Tachyon Agent, and includes clients for Tachyon, Nomad, Shopping and WakeUp products. For more information about the 1E Client, please refer to 1E Client 5.0.

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Scripting
Running Tachyon instructions on devices

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Constraints of Legacy OS

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LegacyOS
LegacyOS
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ConstraintsofLegacyOS
ConstraintsofLegacyOS

In this documentation, the following are referred to as legacy OS. Below are described some known issues for these OS.

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1E Catalog

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ActiveEfficiency Server and the ActiveEfficiency Scout

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