Contents
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Introducing Tachyon
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Quick Start
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Implementing Tachyon
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Using Settings
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Using Explorer
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Introducing Explorer
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Explorer Features
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Explorer Home page, questions and responses
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Instructions
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The action approval workflow
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Tagging client devices
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Using Device Criticality
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Using Location
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Exporting data from Tachyon Explorer
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Checking device details and connectivity
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Tachyon Activity Record
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Tachyon Quarantine
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Introducing Explorer
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Using Guaranteed State
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Using Inventory
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Using Experience
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Using Patch Success
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Troubleshooting
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Extending Tachyon
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Training
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Reference
Summary
How to use the Explorer application to investigate, remediate issues and manage operations across all your endpoints in real-time.
Explorer can be reached directly using the following URL:
https://<tachyon DNS Name FQDN>/Tachyon/App/#/explorer/
where <tachyon DNS Name FQDN> is the one set up during the preparation phase, as described under the heading Preparation: DNS Names.
In this section...
Introducing Explorer
An overview of Explorer is presented; what it does and how it can benefit your organization. An introduction to the features of Explorer is provided.
Explorer Features
An overview of Explorer application features.Explorer Home page, questions and responses
How to frame questions in Tachyon and view the responses.
- Question parameters
How to configure Tachyon Question Parameters.
- Coverage, question filters and view filters
How to define the coverage for a question, how to filter the responses to a question at source and how to filter them in the responses view.
- Refining responses with follow-up questions
How to refine responses by asking follow-up questions.
Instructions
Viewing the instruction history, navigating instructions using the tasks page and scheduling instructions.
- History
How the History and individual Instruction Responses pages work.
- Tasks
How to use Tachyon's Task-based user interface to select and configure instructions.
- Scheduling instructions
Scheduling instructions.
The action approval workflow
How to run actions with approval.
- Performing an action - tutorialA quick tutorial on asking a question and then performing an action, getting approval and confirming the action has been performed successfully.
- Two-factor authentication
How Tachyon implements two-factor authentication for users running actions.
Tagging client devices
Tachyon client devices can have a number of custom tags assigned using Tachyon and the Tachyon clients. There are two types of tag: coverage tags, which can be used in the scopes for questions and actions to help target specific collections of devices; and freeform tags that can be queried and set using specific questions and actions.- Adding properties - tutorialA quick tutorial on adding properties and values for use when setting the coverage for questions.
- Actions to set tags - tutorialA quick tutorial on adding properties and values for use when setting the coverage for questions.
- Using tags to set the coverage for a question - tutorialA quick tutorial on using predefined tags when setting the coverage for a question.
- Creating the Tags instruction setSteps for creating the Tags instruction set containing instructions for setting, deleting and querying coverage and freeform tags.
Using Device Criticality
Assigning Criticality to devices according to their importance within your organization.
Using Location
Assigning Location to devices within your organization.
Exporting data from Tachyon Explorer
Results visible in Tachyon Explorer can be exported to files containing comma-separated values (CSV) or, in the case of the Export all option on the instruction response page, tab-separated values (TSV), and results can be marked for export at the point of asking a question to automate the process.Checking device details and connectivity
Tachyon Explorer lets you view details for devices on your network including real-time visibility of which devices are currently connected (online) and can therefore be interacted with directly.- Using the Devices dashboard - TutorialA quick tutorial on using the Devices dashboard to filter and highlight specific devices.
Tachyon Activity Record
A description of the benefits of Tachyon Activity Record feature and how the data can be retrieved.
Tachyon Quarantine
A description of the quarantine feature provided in the Tachyon client and implemented in the quarantine instructions present in the 1E-Explorer-TachyonCore.zip file.