Welcome to the Tachyon Explorer 8.0 documentation space. Here we describe all aspects of configuring and using Tachyon. Here's a quick overview of what the Tachyon documentation pages will tell you.
Introducing Tachyon Explorer
An overview of Tachyon Explorer is presented; what it does and how it can benefit your organization.
- Tachyon Features — An overview of all the Tachyon features and enhancements.
Implementing Tachyon Explorer
Everything you need to know about getting Tachyon installed and running in your network. This section is structured in a way that leads you through the three phases of a typical implementation project.
- Design Considerations
- Requirements
- Preparation
- Installing and upgrading — How to set up Tachyon Explorer.
- Verifying
Using Tachyon Explorer
How to use the Explorer application to investigate, remediate issues and manage operations across all your endpoints in real-time.
- Introducing Explorer — An overview of Explorer is presented; what it does and how it can benefit your organization. An introduction to the features of Explorer is provided.
- Explorer Features — An overview of Explorer application features.
- Explorer Home page, questions and responses — How to frame questions in Tachyon and view the responses.
- Instructions — Viewing the instruction history, navigating instructions using the tasks page and scheduling instructions.
- The action approval workflow — How to run actions with approval.
- Tagging client devices — Tachyon client devices can have a number of custom tags assigned using Tachyon and the Tachyon clients. There are two types of tag: Device tags, which can be used in the scopes for questions and actions to help target specific collections of devices; and freeform tags that can be queried and set using specific questions and actions.
- Using Device Criticality — Assigning Criticality to devices according to their importance within your organization.
- Using Location — Assigning Location to devices within your organization.
- Exporting data from Tachyon Explorer — Results visible in Tachyon Explorer can be exported to files containing comma-separated values (CSV) or, in the case of the Export all option on the instruction response page, tab-separated values (TSV), and results can be marked for export at the point of asking a question to automate the process.
- Investigating Devices — Investigating devices that have connected to Tachyon using the 1E Client.
- Tachyon Activity Record — A description of the benefits of Tachyon Activity Record feature and how the data can be retrieved.
- Tachyon Quarantine — A description of the quarantine feature provided in the Tachyon client and implemented in the quarantine instructions present in the 1E-Explorer-TachyonCore.zip file.
Troubleshooting
- Known issues — Lists of the current known issues with implementing, configuring, using and extending Tachyon.
Training
An introduction to Tachyon training resources, including lab guides.
Reference
All the list type information, such as installer properties, in alphabetical lists etc.
- 1E Companion Products — A list of the feature dependencies between Tachyon Explorer and other 1E companion products.
- Log files — Names and locations of log files created by Tachyon Server, 1E Client, and Tachyon tools.
- Explorer reference — Reference information specific to the Explorer application.
- Tachyon Explorer release information — Details about new features of Tachyon Explorer, and links to further information.
- Glossary
- Index — This is an alphabetically sorted list of all the pages in the Tachyon documentation, which you can use if you want to find a particular named page and you don't remember where exactly it lives in the documentation structure.
Copyright and trademark notices
All rights reserved. No part of this document or of the software (“the software”) to which it relates shall be reproduced, adapted, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without permission from 1E Ltd. It is the responsibility of the user to use the software in accordance with this document and 1E Ltd shall not be responsible if the user fails to do so. Although every precaution has been taken in the preparation of this document, 1E Ltd and the authors assume no responsibility for errors or omissions, nor shall they be liable for damages resulting from any information in it.
Trademarks
1E, the 1E device, TACHYON, APPCLARITY, ACTIVEEFFICIENCY, NIGHTWATCHMAN, NOMAD BRANCH, NOMAD ENTERPRISE, PXE EVERYWHERE, DROWSY and DROWSY SERVER are trademarks belonging to 1E Ltd. 1E is registered in the UK, EU and the US. The 1E device is registered in the UK, EU, Australia and the US. NIGHTWATCHMAN is registered in the EU and the US. Nomad is registered in the EU and the US. DROWSY is registered in the UK. DROWSY SERVER is registered in the US.
MICROSOFT, WINDOWS, WINDOWS 7, WINDOWS VISTA, WINDOWS XP, SMS, CONFIGURATION MANAGER, INTERNET EXPLORER are all trademarks of Microsoft Corporation in the United States and other countries.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.