To add the connector:

1. In Connector name, enter a unique name for this connector.

   You should use a naming convention for connector names:

   <connector type> <scope> <RCR>

   Scope describes where data is coming from or what it's being used for. For example Demo, Test, Lab, Q2 Audit.

2. In URL, enter location of ServiceNow.
3. In User Name, enter the name of the account you want to use to connect to Tachyon.
4. In Password, enter the password for this account.
5. In Application Scope, enter the scope being used in ServiceNow
6. Click Add.

After adding the connector, please refer to:

• Connectors page: Test a connector - to test the connector configuration
• Connectors page: Execute a connector sync action - to actually sync data into a repository
• Connectors page: Delete a connector

Check the Run Consolidation Reports checkbox if you want consolidation actions to be processed each time the Sync Data action is executed for the connector.

This can lead to unnecessary processing if you enable this on more than one connector. The recommended method of processing consolidation actions is to schedule the action Generate Report - Basic Inventory Consolidation  to execute after the Sync Data actions have run for all connectors. This will execute the remaining consolidation actions. Alternatively check the Run Consolidation Reports checkbox on one of your connectors. You can view action processes in Settings→Process log .