Summary



Experience can be reached directly using the following URL:

https://<Tachyon DNS Name FQDN>/Tachyon/App/#/Experience

where <Tachyon DNS Name FQDN> is the one set up during the preparation phase, as described in Tachyon 5.1 - Preparation: DNS Names.




Personas

Experience was built with the following three personas in mind. These personas are an example of typical users of Experience.

  • End User Computing Manager (EUC Manager)
  • Level 1/Level 2 Service Desk Analysts
  • Level 3 Service Desk Analysts

The pages in the Using Experience section show the different ways that each of these personas use Experience to achieve specific goals related to their role. 

In this section...