Using Experience


This course is designed to teach you how to use the Experience application within Tachyon. 

Lab Overview

In this lab you will carry out the following exercises (Ex):

Ex 1 - Tachyon v5.2 - Using - Using Experience - The Experience Screens

  • Using Experience
    • The Experience screens
    • Overview Screen
    • Categories Screen
    • Stability Screen
    • Responsiveness Screen
    • Performance Screen
    • Sentiment Screen
    • Devices Screen
    • Software Screen
    • Users Screen
    • Surveys Screen
  • Screen Configuration
    • Select Metrics
    • Create Favourites
    • Edit Layout

Ex 2 - Tachyon v5.2 - Using - Using Experience - EUC Manager Tasks

  • Working with Experience - EUC Manager
    • Using Experience as the EUC Manager
  • Creating Surveys - EUC Manager
    • Create a User Sentiment Survey
    • Enable and Deploy the Survey
    • Monitoring the new Survey
    • Respond to a Survey
    • View Responses
    • Adding the new Survey to the Sentiment page
    • Create a General Purpose Survey
    • Enable and Deploy the Survey
    • Monitoring the new Survey
    • Respond to a Survey
    • View Responses
    • Do not disturb

Ex 3 - Tachyon v5.2 - Using - Using Experience - Level 1/2 Operators

  • Using Experience as Level 1/2 Operators
    • Identify failing software

Ex 4 - Tachyon v5.2 - Using - Using Experience - Level 3 User

  • Using Experience as L3 User¬†
    • Carry out proactive maintenance

Ex 5 - Tachyon v5.2 - Using - Using Experience - The Device View 

  • The Device view in other Tachyon Platform applications
    • Where is the Device view visible in Tachyon Platform?
  • Exploring a device from the Device View
    • Explore a device
  • Closing the Device View
    • How to close the Device view
  • The Device View tabs and panels
    • The Overview tab and panels
    • The Download tab and panels
    • The Experience tab and panels
    • The Hardware tab and panels
    • The Network tab and panels
    • The Policies tab and panels
    • The Software tab and panels
    • The 1E Client tab and panels