The user experience 

There are seven phases for this deployment type if you are running the upgrade from the office:

  1. Choosing the deployment
  2. Telling us where they are
  3. Showing them the list of applications they keep or lose in the deployment
  4. Requesting additional storage
  5. Displaying a summary of their actions
  6. Running background checks
  7. The outcome of the deployment

If you are remote, there is an additional step where we request your connection details, just after requesting additional storage.

Walking you through the user experience

Start hereObservations

Banner on the Shopping Web

Choosing the type of deploymentObservations

The Start screen

Always displayed for the user to choose the type of deployment they want.

Where the deployment is initiated fromObservations

The Location screen

Displayed for the user to tell us where they are initiating the deployment.

Changes to applicationsObservations

Only displayed:

For an In-place upgrade, the list will show applications that will be replaced or upgraded by Application Migration rules. Any applications for which no rules are applicable will remain installed as the In-place Upgrade does not remove any applications.

If you are unable to retrieve the list of applications that are changing, click Retry.
Network issues preventing applications from being retrieved
If you are still unable to see the list, click Next to continue to the next screen.

Requesting additional storageObservations

The USB Media screen

Only displayed:

A series of checks are made when a USB device is discovered:

  • to ensure it is of sufficient capacity
    USB device has insufficient capacity 
  • to ensure there is enough space on it
    USB device has insufficient space 
  • to ensure it is in the right format
    USB device not in the right format 

Getting details for the remote connectionObservations

The Connection screen

Only displayed:

From Shopping 6.0, WSA will attempt to prepopulate the WiFi password field from the user's WiFi profile. If the password cannot be retrieved the field will remain blank and the user will need to enter the password manually.


A quick summaryObservations

The Summary screen

Always displayed to show the user what is going to take place for this deployment.

Making sure you are good to goObservations

The Readiness screen

When readiness checks are complete without errors:
Readiness checks complete 


  • Impediments – if any of these are discovered, the deployment can continue only if the user resolves them
    System running on battery 
  • terminal errors – if any of these are discovered during the readiness checks, the deployment cannot continue until they are resolved
    System check error 
  • task sequence fails to run – if you do not see the task sequence running in the background, we recommend you inform the administrator so that they can investigate the issue
    Task sequence not running in the background 

The results of the deploymentObservations

The Complete screen

If these errors are reported, they will need to be resolved before you can rerun the deployment:

  • Unable to upgrade to Window 10
    Error reporting on the Complete screen 
  • Unable to establish remote connections (VPN or WiFi)