The user experience

This section describes what users experience when they choose to prepare their old computer for replacement. In each phase of the deployment, we will illustrate what is likely to happen and how to mitigate errors when they arise. 

There are eleven phases you can have for this deployment type:

  1. Choosing the deployment
  2. Telling us where they are
  3. Showing them the list of applications they keep or lose in the deployment
  4. Getting details of the new computer
  5. Discovering the new computer on the network
  6. Files and folders they can choose to backup
  7. Requesting additional storage
  8. Connecting remotely
  9. Displaying a summary of their actions
  10. Running background checks
  11. The outcome of the deployment


Walking you through the user experience


Start hereObservations

Banner on the Shopping Web




Choosing the type of deploymentObservations

The Start screen

Always displayed for you to choose the type of deployment you want.



The Location screen

Where the deployment is initiated fromObservations

Displayed for you to tell us where you are initiating the deployment from.




Changes to applicationsObservations

Only displayed:

The list will show applications that will be retained, replaced or upgraded by Application Migration rules. Installed applications that are normalized in the catalog for which no Application Migration rule exists will show the New state to be Removed. Applications excluded in the Application Migration admin UI will not be included in this list.





Getting information on the new computerObservations

The New PC screen

Only displayed:

Tip for discovering the name of the new computer.

Tip for discovering new PC name




Discovering the computer on the networkObservations

The Network screen




Files and folders to be backup-upObservations

Only displayed:

If the user elects to back up their files and folders, it will take several minutes to determine the storage requirements for the backup.

Prompt to ensure items to backup are correctly selected




Requesting additional storageObservations

Only displayed:

A series of checks are made when a USB device is discovered:

  • to ensure it is of sufficient capacity
    USB device too small for backing up data
  • to ensure there is enough space on it
    Insufficient space on the USB device
  • to ensure it is in the right format
    USB device not in the right format




A quick summaryObservations

The Summary screen

Always displayed to show you what is going to take place for this deployment.




Making sure you are good to goObservations

When readiness checks are completed and no errors are encountered:
 

  • Errors:
    • impediments – if any of these are discovered, the deployment can continue only if the user resolves them 
      • System running on battery – use mains power
      • System running on WiFi – use a wired connection
      • USB device not connected or properly connected – check connected USB device
    • terminal errors – if any of these are discovered, the deployment cannot continue until they are resolved.
      System check error 
    • task sequence fails to run – if you do not see the task sequence running in the background, we recommend you inform the administrator so that they can investigate the issue
      Task sequence running in the background





The results of the deploymentObservations

You must login to your new computer and run the Restore deployment so that we can restore your data and applications to it to complete the migration.

The Restore My Data and Apps to a New PC Start screen

If these errors are reported, they will need to be resolved before you can rerun the deployment:

  • Unable to prepare you old PC for replacement
     
  • Unable to establish remote connections (VPN or WiFi)