The user experience

This section describes what users experience when they choose to reinstall Windows on their computer which involves partitioning or formatting a disk. In each phase of the deployment, we will illustrate what is likely to happen and how to mitigate errors when they arise.

There are eight phases you can have for this deployment type:

  1. Choosing the deployment
  2. Telling us where they are 
  3. Showing them the list of applications they keep or lose in the deployment
  4. Files and folders they can choose to backup
  5. Requesting additional storage
  6. Displaying a summary of their actions
  7. Running background checks
  8. The outcome of the deployment

Walking your through the user experience

Start hereObservations

Banner on the Shopping Web

Choosing the type of deploymentObservations

The Start screen

Always displayed for you to choose the type of deployment you want.

Where the deployment is initiated fromObservations

The Location screen

Displayed for you to tell us where you are initiating the deployment from.

Changes to applicationsObservations

Only displayed:

The list will show applications that will be retained, replaced or upgraded by Application Migration rules. Installed applications that are normalized in the catalog for which no Application Migration rule exists will show the New state to be Removed. Applications excluded in the Application Migration admin UI will not be included in this list.

Files and folders to be backed-upObservations

The User Backup screen

Only displayed:

When you have made your selection, a prompt is displayed. 

The User Backup

The deployment cannot continue unless this is resolved.

Prompt that a service may be down

Requesting additional storageObservations

The USB Media screen

Only displayed:

A series of checks are made when a USB device is discovered:

  • to ensure it is of sufficient capacity
    USB device has insufficient capacity
  • to ensure that there is enough space on it
    USB device has insufficient space
  • to ensure it is in the right format
    USB device not in the right format

Getting details for the remote connectionObservations

The Connections screen

Connection credentials are mandatory:
Connection credentials are mandatory 

A quick summaryObservations

The Summary screen

Always displayed to show you what is going to take place for this deployment.

Making sure you are good to goObservations

The Readiness screen

When readiness checks are complete and no errors are encountered:
Completed readiness checks 


  • impediments – if any of these are discovered, the deploy can continue only if the user resolves them:
    • System running on battery – use mains power
      System running on battry 
    • System running on WiFi – use a wired connection
    • USB device not connected or properly connected – check USB device
  • terminal errors – if any of these are discovered, the deployment cannot continue until they are resolved:
    • System check errors
      Readiness check system error 
    • task sequence fails to run – if you do not see the task sequence running in the background, we recommend you inform the administrator so that they can investigate the issue
      Task sequence running in the background

The results of the deploymentObservations

The Complete screen

If these errors are reported, they will need to be resolved before you can rerun the deployment.

If you are running this remotely and do not see the complete screen after a considerable time, reestablish your remote connection manually to see the outcome of the deployment.

  • Unable to reinstall Windows
    Unable to reinstall Windows
  • Unable to establish remote connections (VPN or WiFi)