Welcome to the 1E Client 4.1 documentation space. Here we describe all aspects of installing and configuring 1E Client. Here's a quick overview of what the 1E Client documentation pages will tell you.

Introducing 1E Client

An overview of 1E Client features and modules. The 1E Client provides client functionality for Shopping, WakeUp, Nomad, and Tachyon.

Implementing 1E Client

Everything you need to know about deploying 1E Client in your network. This section is structured in a way that leads you through the three phases of a typical implementation project: Design, Install, Verify

  • Design ConsiderationsInformation that will help you design and plan deployment of 1E Client in your organization. Includes infrastructure dependencies for each 1E product supported by the 1E Client.
  • RequirementsInformation that will help you design and plan the implementation of 1E Client in your organization. This includes all the prerequisites and dependencies, which are necessary to install 1E Client.
  • PreparationWhat you will need to prepare in advance of deploying 1E Client in your organization. Typically these are requirements that may take some time to organize, depending on how your organization works.
  • Installing and upgradingHow to deploy 1E Client, including a guide to upgrading. 1E Client provides Tachyon client features and client modules for Nomad, WakeUp and Shopping/WSA.
    • Deploying 1E Client on WindowsGuidance for deploying the 1E Client onto Windows computers, including installation and uninstallation.
    • Deploying 1E Client on non-WindowsGuidance for deploying the 1E Client onto non-Windows devices, including installation and uninstallation. Only the Tachyon features of 1E Client are available on macOS and other non-Windows OS.
    • Upgrading to 1E ClientGuidance for upgrading Tachyon and other 1E agents to 1E Client. This page contains detailed steps for upgrading Tachyon Agent and a summary of considerations for upgrading other legacy agents. The 1E Client contains clients for 1E products and solutions, and their upgrade documentation should be consulted before upgrading their clients and agents.
    • Reconfiguring 1E ClientThe 1E Client will be installed with the configuration required at the time. After the initial installation, it may be necessary to reconfigure the 1E Client. For example, you may want to enable a module that was not enabled when the 1E Client was first installed. This page provides guidance on changing the configuration of the 1E Client after the initial installation and configuration.
  • VerifyingBasic verification tests that cover a single-server installation of Tachyon Server. These tests only cover Tachyon and do not verify the configuration of 1E client modules with other 1E products.


A general methodology for investigating issues with the 1E Client, as well as identifying key issues and their resolutions.

  • Client issuesTroubleshooting common issues that you may be having with installation and configuration of the 1E Client.
  • Known issuesLists of the current known issues with implementing, configuring, using and extending Tachyon.


An introduction to 1E Client training resources, including lab guides.


All the list type information, such as installer properties, in alphabetical lists etc.

  • Supported PlatformsA list of all the platforms supported by 1E Client, and the software required to allow 1E Client to be installed or to work.
  • Communication portsInformation about the communication ports required by each of the 1E Client features and modules, and their respective server infrastructures. Useful, if needed, for network and device firewalls.
  • 1E Companion ProductsA list of the feature dependencies between 1E Client and other 1E companion products.
  • 1E Client configuration settings and installer propertiesSettings available in the 1E Client configuration file, with details of which settings are mandatory or optional during installation, and which settings can be re-configured post-installation.
    • 1E Client settingsInstaller and configuration settings for 1E Client which affect all client features and modules.
    • Tachyon client settingsInstaller properties and configuration file settings for the Tachyon client features of the 1E Client. These settings are common to Windows and non-Windows platforms.
    • Nomad client settingsInstaller properties and configuration file settings for the Nomad client module of the 1E Client, which is supported only on Windows computers.
    • Shopping client settingsInstaller properties and configuration settings for the Shopping client module of the 1E Client supported only on Windows computers. This module supports users connecting to the Shopping Portal, and provides the Windows Servicing Assistant (WSA).
    • WakeUp client settingsInstaller and configuration settings for the WakeUp client module of the 1E Client supported only on Windows computers.
  • 1E Client command-line parametersCommand-line interface (CLI) parameters available to the 1E Client executable.
  • Log filesDetails of 1E Client log files.
  • 1E Client release informationDetails of the 1E Client release history, current release notes and details of third-party licenses.
  • IndexThis is an alphabetically sorted list of all the pages in the 1E Client documentation, which you can use if you want to find a particular named page and you don't remember where exactly it lives in the documentation structure.



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Copyright and trademark notices

All rights reserved. No part of this document or of the software (“the software”) to which it relates shall be reproduced, adapted, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without permission from 1E Ltd. It is the responsibility of the user to use the software in accordance with this document and 1E Ltd shall not be responsible if the user fails to do so. Although every precaution has been taken in the preparation of this document, 1E Ltd and the authors assume no responsibility for errors or omissions, nor shall they be liable for damages resulting from any information in it.


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