Contents

Log files

Summary

Details of 1E Client log files.

1E Client logs

Upgrades retain the location and configuration of log files.

Log file locations

1E Client log

The 1E Client log is shared by:

  • 1E Client
  • Tachyon client features
  • Shopping client module (only available on Windows OS)

1E Client logs on Windows

%ALLUSERSPROFILE%\1E\Client\1E.Client.log (used by 1E Client and Tachyon features, and Shopping client)

%ALLUSERSPROFILE%\1E\Client\NomadBranchUninstall-YYYY_MM_HHTMM_HH_SS_000Z.log

1E Client logs on macOS

/Library/Logs/1E.Client.Daemon.log (shows any service start errors)

/Library/Logs/1E.Client.log (shows the current operation of the 1E Client)

1E Client logs on other non-Windows platforms

/var/log/1E/Client/1E.Client.log

Nomad client log

%ALLUSERSPROFILE%\1E\NomadBranch\LogFiles\NomadBranch.log

WakeUp client log

%ALLUSERSPROFILE%\1E\Agent\WakeUpAgt.log

Shopping WSA client log

%ALLUSERSPROFILE%\1E\Client\WSA.log

By default, Windows resolves %ALLUSERSPROFILE% as C:\ProgramData\

On this page:

Configuration

1E Client log

The LogPath setting is stored in the 1E.Client.Conf file and determines the full path and filename of the 1E Client log file.

The 1E Client log is shared by:

  • 1E Client
  • Tachyon client features
  • Shopping client module (only available on Windows OS)

To change the logging level, please refer to LoggingLevel in the 1E.Client.CONF file.

The following are not configurable in this version:

  • Maximum size of 5MB
  • 5 rollover files numbered 1 (newest) to 5 (oldest) with the rollover number included as n.log

Nomad client log

LogFileName is configurable using MODULE.NOMAD.LOGPATH and MODULE.NOMAD.LOGNAME installer properties.

  • Default 1048576 (10MB)
  • When the log file reaches its maximum size, it is renamed with a .LO_ extension and a new .LOG file is created. The .LO_ file is overwritten each time.

WakeUp client log

LogFileName is configurable using MODULE.WAKEUP.LOGPATH and MODULE.WAKEUP.LOGFILENAME installer properties.

Log file size is configurable using MODULE.WAKEUP.MAXLOGFILESIZE installer property.

  • Maximum size of 10MB (1048576 bytes)
  • 5 rollover files numbered 1 (newest) to 5 (oldest) with the rollover number included as n.log
  • In previous versions of WakeUp the .LOG file was renamed with a .LO_ extension and a new .LOG file is created. The .LO_ file is overwritten each time.

Shopping WSA client log

Not configurable using installer properties. Configurable by modifying the Log4Net settings in the WSA.exe.config file, located in %ProgramFiles%\1E\Client\Extensibility\WSA folder.