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Summary
Links to other 1E product documentation to verify or troubleshoot their features that are dependent on the 1E Client.General verification of the 1E Client
- Confirm the 1E Client service is running
- Ensure you know which client features are enabled - review the <INSTALLDIR>\1E\Client\1E.Client.conf file
- Review the log files for errors
1E Client logs on Windows%ALLUSERSPROFILE%\1E\Client\1E.Client.log (used by 1E Client and Tachyon features, and Shopping client) %ALLUSERSPROFILE%\1E\Client\NomadBranchUninstall-YYYY_MM_HHTMM_HH_SS_000Z.log 1E Client logs on macOS/Library/Logs/1E.Client.Daemon.log (shows any service start errors) /Library/Logs/1E.Client.log (shows the current operation of the 1E Client) 1E Client logs on other non-Windows platforms/var/log/1E/Client/1E.Client.log |
Nomad client log%ALLUSERSPROFILE%\1E\NomadBranch\LogFiles\NomadBranch.log |
PXE Everywhere Agent log%ALLUSERSPROFILE%\1E\PXEEverywhere\PXEEverywhere.log |
Shopping WSA client log%ALLUSERSPROFILE%\1E\Client\WSA.log |
WakeUp client log%ALLUSERSPROFILE%\1E\Agent\WakeUpAgt.log |