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Page: 1E Catalog release information
1E Catalog release notes – last updated These release notes contain late-breaking information about the 1E Catalog. For the most up-to-date information, see the online release information and


Page: Accessibility
Keyboard shortcuts in the AppClarty Console Shortcut keys Action F1 Opens the AppClarity online help. F2 Toggles control highlighting on/off. For example, to navigate between menu items, use the Up/Down arrow keys. appclarity_console_f2.png F5 Refreshes
Page: Advanced features
AppClarity provides a number of advanced features that deal with specific scenarios and limitations. The following sections provide more details on each of the advanced features:
Page: APIs
These API are primarily for integration with Shopping. You can extend AppClarity to interact with external systems with these APIs. The APIs are REST-based HTTP services implemented with .NET Framework Windows Communication Foundation (WCF). To test that
Page: AppClarity 5.2 - Implementing and Using Lab Guide
Lab Guide Multi Excerpts Lab Guide Multi Excerpts Lab Guide Multi Excerpts Lab Guide Multi Excerpts Installing AppClarity 5.2 AppClarity lets you get to grips with software waste, take control of license compliance and manage application portfolios easily
Page: AppClarity console ClickOnce installation
Before running the AppClarity console, it needs to be installed from the ClickOnce site. It will only work with Internet Explorer 11. To do this: Browse to the ClickOnce site. By default, it is called 1EAppClarity and is accessed from the machine where th
Page: AppClarity installer properties
To run the AppClarity installer in unattended mode and create a installation log in a specific location, use the following command-line notation, where a combination of the properties listed on this page can be used. > msiexec /i AppClarity.msi /q <AppCla
Page: AppClarity operational adaptation best practice
This page covers the typical high level changes brought into scope when AppClarity is used as a standard tool for software license optimization. Process flow will call out standard application readiness steps used by most enterprise IT organizations with
Page: Architecture
This diagram illustrates the architecture for AppClarity detailing how the components interact to enable product administration and license management. Preparation Architecture.png
Page: Automation
Automation is the process of automatically reclaiming software licenses by uninstalling unused and unwanted applications. The software reclaim feature is managed through its reclaim policies which is implemented through the Automation screen. The Automati



Page: Capturing data for your software inventory
getting_data_to_appclarity.png Data about hardware and software inventory and their usage is captured into AppClarity from the network as follows: Hardware and software inventory and software usage data is gathered by Configuration Manager. The ActiveEffi
Page: Connecting to ActiveEfficiency
From AppClarity 4.5, the ActiveEfficiency connector is the only means of getting data into AppClarity. It is enabled by default during installation but you can disable it at any time. Disabling integration services hides the connector but any data already
Page: Core features
AppClarity provides a number of key features to help you manage your application portfolios easily by enabling you to get to grips with software waste and providing you with a view of your license compliance. These features and more and described in great
Page: Creating a new entitlement
The new entitlement screen is made up of five panels. Each of these panels hold information about the entitlement. Fields with an asterisk (*) next to them are mandatory. entitlenemts_node_pane_new_entitlement.png The process for creating a new entitlemen
Page: Custom SCCM uninstall
The custom SCCM uninstall feature is an alternative to using the Reclaimer – it is enabled from the Automation screen. The high-level process is described as follows: custom SCCM uninstall.png When you apply the mapping, it: Saves the mapping to the Cata


Page: Device tagging
AppClarity supports determining management groups according to device information retrieved from the network. Information on devices is retrieved from ActiveEfficiency via the connector which is active when integration services are enabled. When this feat


Page: Email settings
You can set up recipients for email notifications when a license is due to expire or when a product is non-compliant, To do this: Click the Configuration icon configuration_node_preferences_icon.jpg to the left of the Console. On the Configuration screen,
Page: Enabling SSL support for the software reclaimer
You can enable SSL support for the reclaimer service which is hosted along with the AppClarity co-ordinator service but there are some things you need to note about it: This is a self-hosted Windows Communication Foundation (WCF) service which is hosted i
Page: Enabling the distributed transaction coordinator
The distributed transaction coordinator (DTC) is a Windows subsystem that enables transactions to be coordinated across multiple machines. These transactions may be database transactions, although DTC also supports other transaction types which are outsid
Page: Entitlements compliance
The example illustrates a standard entitlement breakdown for a typical product with multiple installations across multiple releases and are grouped in the breakdown based on the entitlement release. entitlements_node_compliance_summary_breakdown_combo.jpg
Page: Ex 1 - AppClarity 5.2 - Installing the 1E Catalog and the 1E SLA Platform
Installing the 1E Catalog and ActiveEfficiency The heart of AppClarity is the Catalog. It consists of a database of thousands of applications and their characteristic signatures. When these applications are discovered in an enterprise, they can be easily
Page: Ex 2 - AppClarity 5.2 - Scouting for devices and applications
Scouting for devices and applications The ActiveEfficiency Scout is the component that discovers information from an external data source and stores it in the ActiveEfficiency database in a common form that can be used by other 1E solutions. In the previo
Page: Ex 3 - AppClarity 5.2 - Getting data from a restored CM database
Getting data from a restored CM database In some situations, you may want to use a lab implementation of ActiveEfficiency to get data from a ConfigMgr database restored from another environment. You will also need to do this in this lab to get some useful
Page: Ex 4 - AppClarity 5.2 - Installing AppClarity
Installing AppClarity In this lab, you will install AppClarity onto the Application server 1ETRNAP. Prepare the environment In this exercise, you will prepare the lab environment with the necessary configuration and components required by AppClarity. Conf
Page: Ex 5 - AppClarity 5.2 - Connectivity and Integration with ActiveEfficiency
Connectivity and Integration with ActiveEfficiency In this lab, you will learn about how AppClarity integrates with ActiveEfficiency Server to obtain details of computers, software installations and usage already discovered by the ActiveEfficiency scout i
Page: Ex 6 - AppClarity 5.2 - Exploring Applications, Products and Installations
Exploring Applications, Products and Installations By now, the synchronization between AppClarity and Active Efficiency will have completed, and you will be able to see all the Applications we have identified in the AppClarity console. In AppClarity, an A
Page: Ex 7 - AppClarity 5.2 - Working with Management Groups
Working with Management Groups Management Groups are used to partition Installations and Licenses within AppClarity to allow for granular management of reporting, licensing and software reclaim. A Management Group defines a group of installations, so that
Page: Ex 8 - AppClarity 5.2 - Entitlement Management and Compliance
Entitlement Management and Compliance AppClarity's entitlement library is modelled after the ISO standard 19770-3, which standardizes entitlement management. So far, no entitlement information has been added to AppClarity so we're unable to determine if P
Page: Ex 9 - AppClarity 5.2 - Software Reclaim
Software Reclaim Earlier you very briefly observed (in the Summary tab of a Product's properties) that AppClarity classifies each Installation of a Product as Used, Rarely Used, Unused or no usage recorded. Earlier you learned how to configure entitlement
Page: Exploring products
The Products screen displays information about the products you own – grouped by publishers. These products are associated with one or more Management Groups through their installations or entitlements. By default, the [Global View] Management Group is di
Page: Export Full Reclaim history
Although some of the reports show the reclaim history for a machine, you might want to view the whole reclaim history for a product or want to see the extended data for a machine. The following query allows you to export the whole reclaimer history and li
Page: Export Reclaim Policies
If you want to export the reclaim policies, there is no inbuilt way to do this. However you can use a query to export all the policies currently configured in AppClarity. The following SQL query will display the details of policies created for all managem


Page: Features by release
New in This new release introduces the following enhancements: Pre-flight reclaim report. Custom SCCM Uninstall targeted deployment for user, device or both. Custom SCCM Uninstall for optional policies. Addition screen to display unidentified executables


Page: Getting AppClarity ready for use
You use the Configuration screen to set up AppClarity so others can start using it. Your options are: Preferences – your personal preferences for the Console. Your customization will not affect other users. Users – manage users who can access the Console
Page: Glossary
Term Definition License compliance License compliance is an indication of how the software installed in your organization corresponds to the licenses you purchased. License import rules When license CSV files are imported into AppClarity, any line that ca


Page: How it works
A background into how the features work.
Page: How to show the number of Active Clients
The AppClarity Console does not show the current number of active clients so it is not always easy to check the numbers are as expected. Rather than checking installs for a bit of software that should be on every machine, we can query the database for mor


Page: Identifying machines not posting usage data to ConfigMgr
Machines Never Posted Usage If we don't receive any usage for a machine from ConfigMgr, we flag this an untrusted device and usage for any application for this machine will show as unreported. This is nomally due to an issue with the configuration of the
Page: Implementation
Everything you need to know and things to consider when you install AppClarity in your environment. Preparation – the accounts and permissions you need and things you should be aware of Prerequisites – a definitive list of prerequisites and dependencies t
Page: Index
Page: Installation and upgrades
Points to note before you upgrade We recommend you provide our Catalog curation team with your current AppClarity database. This enables us to ensure your catalog entries are curated to minimize the disruption from having to manually relink these items po
Page: Installing the Console
Users get access to the Console by invitation only. If they have not been added in Users, you will not be able to invite them download and install the Console. Invitation emails are sent whenever a change has been made to a user or group in Users as long
Page: Interactive installation steps
Installing the Catalog installation and upgrades To install the Catalog using the wizard, double-click the 1Ecatalog.msi and follow the prompts. On the Welcome screen, click Next. On the License Agreement screen, accept the terms of the license and click
Page: Introducing AppClarity 5.2
AppClarity lets you get to grips with software waste, take control of license compliance and manage application portfolios easily. It offers an immediate reduction in software costs by helping you manage your software assets on both desktops and servers m
Page: Inventory API
The Inventory APIs provide information on installations. The root URL for the Inventory service is: http://{server}:8335/appclarity/services/integration/inventory The help URL for the inventory service is: http://{server}:8335/appclarity/services/integrat



Page: Known issues
Issues Description Junk and Excluded applications show up on products view Specific upgrade scenario from AppClarity 5.0 to show up junk and excluded applications on products view. Workaround is to first Upgrade to and then to 5.2.200


Page: Licenses
3rd Party Licenses The following are the licenses for 3rd party components used by AppClarity: AutoFac Bouncy Castle Castle Core CommandLineParser Filehelpers FluentAssertion JSON.NET LinqBridge Log4Net Magnum MassTransit Moq puTTY


Page: Management groups and applications
AppClarity Management Groups Working with Management Groups Working with Management Groups Customize the AppClarity Management Group label Installations and licenses for a large organization are typically not managed by one group of people. Organizations
Page: Managing currencies
You can localize how your entitlements are costed if the default currency does not suit your preferences and if it doesn't already exist, you can add one. To do this: Click the Configuration icon configuration_node_configuration_icon.jpg to the left of th
Page: Managing discovered applications
data_capture_node_applications.pngThe Applications node lets you review the applications discovered in the environment. Applications that have been automatically identified and linked to a product are shown in the Products screen. Applications that cannot
Page: Managing entitlements CSV imports
When an entitlement CSV file is imported, any line that cannot immediately be mapped to a product and release generates an entitlement import rule. These rules take into account the vendor, product and version information from the imported input line. Whe
Page: Managing users
You need to add users and set up their access rights in order for them to get an invitation to download and install the Console. You can determine which screens they see and the tasks they can perform. Initially, there is only the service account and it i
Page: Manually configuring the database login for the service account
To manually set the SQL login and database permissions for the AppClarity service account on Microsoft SQL Server 2008 R2: Run Microsoft SQL Server Management Studio. Expand the Security and right-click Logins. From the context menu, choose New Login....
Page: Migrating licenses from older versions
Earlier versions of AppClarity do not contain the same entitlement functionality as AppClarity 5.0. In previous versions, users could create and manage licenses which provided similar functionality and allowed AppClarity to calculate compliance. The older
Page: Modifying the AppClarity Console service port
AppClarity has a Windows service component which hosts multiple network services. These services listen on specific ports and the clients that use the services need to know which ports to communicate with. The ports are set during installation and can onl



Page: Operational best practices


Page: Preparation
Installation accounts AppClarity installer account: Must be a domain account with local admin rights on the AppClarity server By default, the AppClarity installer chooses the network service account. If you want to use a domain service account instead of
Page: Prerequisites
supported platforms
Page: Products with No usage and Unreported
The way AppClarity calculates usage is by using data from ConfigMgr based on executables. These have to be mapped to the products in the catalog. This can mean that if you see a product in your console with no usage (everything set to unreported) then ei



Page: Reclaimer Customization Testing
You can run the Reclaimer in demo mode, without server or policies, so that you can: simply demonstrate what it looks like out of the box validate customizations, as described Customizing the dialogs If not using demo mode, you would need all of the follo
Page: Reclaimer Troubleshooting
This page is to help troubleshooting issues with the AppClarity software reclaimer. Log Files Every time the Reclaimer runs it will create a log file of the process it is doing. The location and name of the log file depends on what task the reclaimer is d
Page: Reclaiming software
Software reclaim is the process of uninstalling software that has not been used for a certain period of time. Its behavior is dictated by the following policies: Do not uninstall – the application will not be removed Optional uninstall – the user is given
Page: Reference
This section contains all the reference material for AppClarity 5.0.
Page: Release notes
release notes – last updated These release notes contain late-breaking information about AppClarity. For the most up-to-date information, see the online release notes and known issues
Page: Relicensing AppClarity and the Reclaimer
If AppClarity has been installed with an evaluation license, it will need to be re-licensed once the evaluation period expires. There are two licenses, one to support desktop software and one for server software. You must have at least either one of these
Page: Reporting views
For better integration with third-party reporting tools, we have provided a view schema called ReportingV1 which is created during installation along with other views that AppClarity uses. However, you will have to manage permissions to these views as the
Page: Reports
To help you understand how best to manage software components, product suites, costs and liabilities AppClarity provides in-depth reports in the Reporting screen. The reports are generated as .CSV or .XPS files and saved in your My Documents folder under
Page: Restoring AppClarity database backups
There are two ways to restore an AppClarity database; one uses the SQL command-line the other uses the SQL Server Management Studio GUI. Restoring from the SQL command-line To restore an AppClarity backup database from the SQL command-line, you need to fo


Page: Server Sizing
Single-server deployment Distributed deployment Small-Config-5K-Devices.png Large and Medium Config - 500 K Devices.png Number of machines 5,000 25,000 50,000 100,000 200,000 500,000 Benchmark configuration Number of machines 5,337 17,726 47,574 85,417 17
Page: Software Inventory API
This API is obsolete and is provided for backwards compatibility only. Use the Inventory API when writing new integration code. Users must have the Use Integration Services permission to use this API. Software Inventory returns all products installed on a
Page: Software Reclaimer API
The Software Reclaimer API provides information on software reclaims. The root URL for the Inventory service is: http://{server}:8335/appclarity/services/integration/softwarereclaimer The help URL for the inventory service is: http://{server}:8335/appclar
Page: SQL Server editions and license metrics
The latest version of AppClarity can distinguish between different editions of Microsoft SQL Server and provides pre-configured license metrics for each of them. Earlier versions of AppClarity were unable to distinguish between different editions of SQL S
Page: Supported Platforms
Category Product Notes Server OS SELECT '* ' + os + CHAR(10) FROM [release] AS r INNER JOIN [product] AS p ON r.product_id = p.product_id INNER JOIN [version] AS v on r.version_id = v.version_id INNER JOIN [status] AS s on r.status_id = s.status_id INNER


Page: Technical support for AppClarity
A general methodology for investigating issues with AppClarity, as well as identifying key issues and their resolutions. On this page In this section For customers with a maintenance contract Log-in to the 1E Support Web portal
Page: The Catalog
Software asset management typically faces two problems. One relates to information provided by applications running on devices are not standardized, so detecting and identifying the correct software becomes difficult. The other relates to the vast number
Page: The entitlements ISO utility
The entitlements ISO tool enables you to export and import entitlements using XML files with an ISO/IEC 19770-3:2015 data structure. This is especially useful when migrating entitlements from one AppClarity system to another, or consolidating multiple sys
Page: The Entitlements library
The Entitlements library is a view of all your installed products organized by management groups. It enables you to manage your entitlements by importing a CSV file, creating new ones, edit an existing entitlement, or deleting existing ones. As a headline
Page: The pre-flight reclaim report
Reclaim pre-flighting Reclaim pre-flighting enables you to evaluate the impact of your reclaim policies before you enforce them. To facilitate this, two new controls have been added to the Policy tab to enable you to do this: Enabled checkbox – selecting
Page: The software reclaimer
The software reclaimer is an executable that is run on each client machine and is responsible for implementing mandatory and optional uninstall reclaim policies. It is run locally on machines in the following ways: Configuration Manager, where you will ne
Page: Totally removing an old AppClarity Console install
The AppClarity Console is installed via a Click Once installer and when an upgraded is completed on the back end, then the console will automatically update. Sometimes though you need to fully uninstall the console. This is important if some of the config
Page: Training
Summary An introduction to AppClarity training resources, including lab guides. Available training for This page provides links to the available training on. The Installing and Configuring course is the start point and is for those who need to design, ins


Page: Understanding Product Installation Report
The Report The product Installation report is the first place to go to if you want to verify the usage details for a product. The detailed report will show you, for every install of the selected product, the categorization of the client, and more importa
Page: Upgrading AppClarity
All configurations made pre-installation should continue to function normally post-upgrade, though due to changes in functionality some may need to be modified. For example, the Global View management group is now no longer a license container so it requi
Page: Upgrading AppClarity with Shopping Integration
1E Shopping can be integrated with AppClarity to provide Application Mapping functionality and to provide additional information to the user on the My Software page of the Shopping web interface. If 1E Shopping has been implemented and integration with Ap
Page: User-based entitlement tracking via AppClarity
We describe the process to address user-based licensing in AppClarity. While it is not and should not be used as an official response to user-based licensing interactions with vendors, AppClarity does provide a unique ability to streamline user entitlemen
Page: Using AppClarity Business Intelligence
Introducing AppClarity Business Intelligence 1.0 If you want to take advantage of this feature, see AppClarity Business Intelligence 1.0 for more information.



Home page: Welcome
To help you get up and running quickly, we've organized the documentation into the following sections: Introducing AppClarity – if you're new to or just want a quick refresh, we recommend you read this section to give you an insight to what it is. Impleme
Page: Working with AppClarity
Page: Working with Management Groups
AppClarity Management Groups Management Groups are used to partition installations and licenses within AppClarity to enable granular management of reporting, licensing and software reclaim. A management group defines a group of installations so that each



Page: Your personal preferences
You can customize the Console to suit your personal preferences. These changes do not affect other users. The customization you can make are: Animation – enables or disables animation when you switch between screens and tabs. Home Screen – choose a new st