Log files
1E needs details of the recorded time when the issue took place. To ensure logs contain relevant details, please try to rerun the steps to replicate the issue.
Copies of the AppImport.xml files found in the folder where you ran 1E Client Deployment Assistant 1.5.
Copies of log files from: C:\ProgramData\1E\Client Deployment Assistant\LogFiles
1E Client logs on Windows%ALLUSERSPROFILE%\1E\Client\1E.Client.log (used by 1E Client and Tachyon features, and Shopping client) %ALLUSERSPROFILE%\1E\Client\NomadBranchUninstall-YYYY_MM_HHTMM_HH_SS_000Z.log 1E Client logs on macOS/Library/Logs/1E.Client.Daemon.log (shows any service start errors) /Library/Logs/1E.Client.log (shows the current operation of the 1E Client) 1E Client logs on other non-Windows platforms/var/log/1E/Client/1E.Client.log 1E Client log on AndroidAndroid log. |
Nomad client log%ALLUSERSPROFILE%\1E\NomadBranch\LogFiles\NomadBranch.log |
PXE Everywhere Agent log%ALLUSERSPROFILE%\1E\PXEEverywhere\PXEEverywhere.log |
Shopping WSA client log%ALLUSERSPROFILE%\1E\Client\WSA.log |
WakeUp client log%ALLUSERSPROFILE%\1E\Agent\WakeUpAgt.log |