Tachyon Experience 8.0 Release Notes – last updated 

These notes contain late-breaking information about Tachyon Experience that you need to have to successfully install and use the product.  For the most up-to-date information, please see the online readme. You should read these release notes and the online documentation for Tachyon thoroughly before installing the software.

New features in Tachyon Experience 8.0

  • Works with Tachyon Platform 8.0
  • The user interface has been re-organized and provides several new pages and popups:

    • Experience Analytics:
      • The existing Overview, Categories, Stability, Responsiveness, Performance and Sentiment pages are now re-organized under Experience Analytics.
    • Advanced Analytics:

      • Network: includes scored and raw metrics for Bytes Sent/Received per Second, Outbound Packets Discarded, Packet Outbound Errors, Active TCP Connections, Network Retransmit Rates, Network Usage Overall, Network Bandwidth Utilization, Wireless Send and Receive Rate, Wireless Transmit Rate. Please refer to Investigating Network Performance for more information on how to use this feature
      • Boot and Login: includes scored and raw metrics for Policy Processing, Startup Apps Processing Time, Main Path Boot Time, Post Boot Time. Please refer to Investigating Boot and Login Performance for more information on how to use this feature.
    • Inventory Management:
      • Devices page - displays device-centric metrics including details such as network configuration (IP, Gateway, Connection Type, OS Install Date)
      • Software page - displays software products with the software associated metrics and inventory details
      • Users page - displays information on the users known to Tachyon via the 1E Client.
    • User Engagements. The existing Surveys feature has been renamed and re-organized under User Engagements and extended
    • Root Cause Analysis tools - two new popups have been added to the Devices page:
      • Device comparison: highlights the differences between two selected devices related to Operating System Details, Hardware Details, Usage Details, Installed Software, Services and Processes 
      • Scatter chart: Quadrant placement of devices, plots devices on a chart with customizable X and Y axes (align on the grid based on metrics, scores etc.)
  • A variety of data types are now available to add as columns in the table views:
    • Score - values that have been processed and normalized by Experience, this may include consolidation and combinations of other data
    • Raw - the unprocessed and un-normalized values retrieved from devices
    • Device Details - information related to devices, such as: IP Address, DHCP Server, Operating System etc. 
    • Software Details - information related to software, such as: the Architecture supported by the software
    • Event - event information retrieved from devices, such as: Software uninstall, hang and crash events; Operating System boot and crash events, and many others
  • Network related scores have been added to enhance the overall user experience score:
    • Output queue length - scores the network transmission backlog, based on the length of the output packet queue
    • Wireless Signal Quality - scores the signal quality of the wireless network connection on the device.

Online help

Tachyon comes with online help that shows you how to install, configure and use the product. Click the following link to view the help:

For support queries, please

Known issues

The current known issues related to the installation and running of Tachyon can be found in the Troubleshooting Known issues page of the Tachyon documentation.

Tachyon Experience Release History

Web Release -8.0 ()

  • Works with Tachyon Platform 8.0
  • The user interface has been re-organized and provides several new pages and popups:

    • Experience Analytics:
      • The existing Overview, Categories, Stability, Responsiveness, Performance and Sentiment pages are now re-organized under Experience Analytics.
    • Advanced Analytics:

      • Network: includes scored and raw metrics for Bytes Sent/Received per Second, Outbound Packets Discarded, Packet Outbound Errors, Active TCP Connections, Network Retransmit Rates, Network Usage Overall, Network Bandwidth Utilization, Wireless Send and Receive Rate, Wireless Transmit Rate. Please refer to Investigating Network Performance for more information on how to use this feature
      • Boot and Login: includes scored and raw metrics for Policy Processing, Startup Apps Processing Time, Main Path Boot Time, Post Boot Time. Please refer to Investigating Boot and Login Performance for more information on how to use this feature.
    • Inventory Management:
      • Devices page - displays device-centric metrics including details such as network configuration (IP, Gateway, Connection Type, OS Install Date)
      • Software page - displays software products with the software associated metrics and inventory details
      • Users page - displays information on the users known to Tachyon via the 1E Client.
    • User Engagements. The existing Surveys feature has been renamed and re-organized under User Engagements and extended
    • Root Cause Analysis tools - two new popups have been added to the Devices page:
      • Device comparison: highlights the differences between two selected devices related to Operating System Details, Hardware Details, Usage Details, Installed Software, Services and Processes 
      • Scatter chart: Quadrant placement of devices, plots devices on a chart with customizable X and Y axes (align on the grid based on metrics, scores etc.)
  • A variety of data types are now available to add as columns in the table views:
    • Score - values that have been processed and normalized by Experience, this may include consolidation and combinations of other data
    • Raw - the unprocessed and un-normalized values retrieved from devices
    • Device Details - information related to devices, such as: IP Address, DHCP Server, Operating System etc. 
    • Software Details - information related to software, such as: the Architecture supported by the software
    • Event - event information retrieved from devices, such as: Software uninstall, hang and crash events; Operating System boot and crash events, and many others
  • Network related scores have been added to enhance the overall user experience score:
    • Output queue length - scores the network transmission backlog, based on the length of the output packet queue
    • Wireless Signal Quality - scores the signal quality of the wireless network connection on the device.

Web Release -1.3 (03-Mar-2021)

  • Works with Tachyon Platform 5.2
  • Deploy button on Surveys page now only deploys Experience policies
  • Devices page links through to Device View
  • 1E Experience product pack to support Experience features of the Device View
  • Users page "User session reactiveness" column has been renamed to "Application responsiveness"

Web Release -1.2 (03-Sep-2020)

  • Experience score enhanced to include User Sentiment
  • End-User Surveys - two types of survey are supported: User Sentiment and General Purpose
  • A Users page provides information about end-users on the devices in your network
  • Customizable pages.

Web Release -1.0 (24-JUN-2019)

  • Experience score is based on metrics that cover three categories: Stability, Responsiveness and Performance

  • View experience trends over time
  • Interactive Overview, Categories, Performance, Stability and Responsiveness experience pages
  • Investigate devices with Explorer
  • Filter pages