Contents

Supported Platforms

This table lists all the platforms supported by NightWatchman Enterprise, and the software required to allow NightWatchman Enterprise to be installed or to work.

CategoryProductNotes

Server Windows OS

  • Windows Server 2016
  • Windows Server 2012 R2
You can install the following on systems running these server OS:
  1. NightWatchman Management Center (single or distributed server deployment). For these components, you can have:
    • Only 1 instance of the database per implementation
    • Only have 1 instance of the Reporting Website per implementation
    • Only 1 instance of the Import wizard and for performance reasons, we recommend installing this on the server where the database is hosted. After installing the console, set the Launch import wizard permissions for the user account in the Security section of the NightWatchman Console. You must have permissions on the database (either full dbowner or as a member of the import wizard db role).
    • Only 1 instance of the console service per implementation
    • Up to 10 instances of the console but they must be installed on machines which have network access to the server where the console is installed 
    • Up to 3 instances of the Web service feeding into a single database.  Multiple-instances also cover hybrid environments using both HTTP and HTTPS communications (for example, HTTP for intranet-based and HTTPS for internet-based communication). To do this, set the NightWatchman clients and WakeUp implementations in each region to communicate with the Web service using their respective protocols.
  2. WakeUp Server
  3. Web WakeUp
  4. 1E Client (WakeUp client module)
  5. Enterprise View

NightWatchman Management Center is not supported on servers configured as domain controllers.

The WakeUp client module is available in the legacy Tachyon Agent , and in the 1E Client - please refer to Installing the 1E Client - WakeUp client.

Client Windows OS

  • Windows 10 CB 2004
  • Windows 10 CB 1909
  • Windows 10 CB 1903
  • Windows 10 CB 1809
  • Windows 10 CB 1803
  • Windows 10 CB 1709
  • Windows 10 CB 1703
  • Windows 10 CB 1607
  • Windows 8.1

You can install the following on systems running these client OS:

The 1E NightWatchman Agent, or the NightWatchman component of the legacy 1E Agent, will not install on any Microsoft server OS.

It is possible to install the WakeUp component of the 1E Agent or 1E Client on servers.

The WakeUp client module is available in the legacy Tachyon Agent , and in the 1E Client - please refer to Installing the 1E Client - WakeUp client.

  • Client Mac OS

  • macOS High Sierra 10.13
You can install the Mac 1E Agent on systems running these OS.

  • Database servers

  • SQL Server 2017
  • SQL Server 2016 SP1
  • SQL Server 2014 SP2
You must have one of these database servers installed. SQL server must be configured to use a case-insensitive, accent-sensitive collation as the server default (the preferred collation is SQL_Latin1_General_CP1_CI_AS). The NightWatchman Management Center database will inherit this during installation.

You can only have one instance of the NightWatchman Management Center database per implementation.

The SQL Server Agent must be started and set to automatic.

If you are using your own database as a data source for the Enterprise View Website and it is local to the Website, you must add NT AUTHORITY/NETWORK SERVICE to the database users and grant appropriate permissions to that account for any specific tables you want to use. If it is remote, you must add the machine account for the computer hosting the Enterprise View Website in the format: <DOMAIN><MACHINENAME>$ where the <DOMAIN> is the domain where the host computer is running and <MACHINENAME> is the name of the computer hosting the Enterprise View Website.

  • Configuration Manager

  • SCCM CB 2006
  • SCCM CB 2002
  • SCCM CB 1910
  • SCCM CB 1906
  • SCCM CB 1902
  • SCCM CB 1810
  • SCCM CB 1806
  • SCCM 2012 R2 SP1

WakeUp Server integrates with these versions of Configuration Manager.

The following client features work with these versions of Configuration Manager:

  • 1E NightWatchman Agent MonitorJobs
  • 1E WakeUp Agent Policy Refresh and REFRESHONSUBNETCHANGE
If you are running CB1610, Microsoft has released an update for it. We recommend you review your deployment and consider the update.

  • Web servers

  • IIS 10
  • IIS 8.5
IIS Windows authentication must be enabled.

You can only have one instance of the Reporting Website per implementation. 

  • Runtime libraries

  • Silverlight
  • .NET Framework 4.6.2
  • .NET Framework 4.5.2

  • Browsers

  • Internet Explorer 11

Users must use a browser to access Web WakeUp. The Web WakeUp computer registration screen needs to identify the name of the local computer. It can do this using ActiveX control, or Reverse DNS. If neither of these methods is suitable then you can disable the computer registration feature.

  • ActiveX is only supported on Internet Explorer 11
  • If you are not using the ActiveX control then Web WakeUp can be viewed using the latest versions of the following browsers:
    • Microsoft Edge
    • Internet Explorer
    • Chrome
    • Safari
    • Firefox

  • Others

  • Tachyon
  • ActiveEfficiency
  • For Tachyon integration, you must have Tachyon 3.1 or later.
  • For ActiveEfficiency integration, you must have ActiveEfficiency 1.9.700.43 or later.