Introducing NightWatchman Enterprise 7.3
How it works
Quick starts, evaluations and pilots
Installing and upgrading
Installing NightWatchman Management Center
Installing the WakeUp server
Installing the 1E NightWatchman Agent for Windows
Installing the 1E WakeUp Agent
Installing the Mac 1E Agent
Installing Web WakeUp
Installing Enterprise View
Upgrading NightWatchman Enterprise
Enabling Online Status using Tachyon integration
- Installing NightWatchman Management Center
Working with NightWatchman Enterprise
Installing the WakeUp server with the wizard
To install WakeUp server with the interactive wizard:
- On the Welcome screen, click Next.
On the License Agreement screen, accept the license and click Next.
On the Customer Information screen, enter the name of your organization together with the license key and click Next. If you do not enter a license key, you are subject to a 30-day evaluation.
- On the Destination Folder screen, accept the default location (
C:\Program Files\1E\WakeUp) for the installation or click choose a new location.
- On the Installation Type screen, choose from:
- Install Server Components – installs the server components locally. This may be either the Configuration Manager or NightWatchman Management Center version of the WakeUp server depending on whether the Configuration Manager provider has been found locally installed or not.
- Configuration Manager – installs the Configuration Manager version of WakeUp. If this option is selected, the installer detected the Configuration Manager provider installed locally.
- NightWatchman Management Center – installs the NightWatchman Management Center version of WakeUp. If this option is selected, the installer did not detect the Configuration Manager provider installed locally.
- Admin Components – installs the WakeUp Console. This must be installed when the Install Server Components checkbox is selected.
- The Installation Options screen is displayed only if you chose the Install Server Components option. Choose the configuration for the WakeUp server:
- Stand-alone Server – does not require extra steps after finishing the current installation wizard, other than installing the 1E Client with the WakeUp module enabled on the WakeUp server.
- Dedicated Agent – you will need to install the 1E Client with the WakeUp module enabled on a dedicated client per subnet, in dedicated agent mode.
- Multiple Agents – strongly recommended. You will need to install the 1E Client with the WakeUp module enabled on all clients, in multi-agent mode.
You also set the level and type of encryption used when the WakeUp server communicates with its agents. Tick the Use FIPS Encryption checkbox or choose from:
- Disabled – all packets are sent unencrypted and WakeUp behave exactly as in previous versions
- Partial – encrypted or unencrypted communication are allowed
- Full – all communications are encrypted and any unencrypted packages are discarded.
Click Next to continue.
- On the NightWatchman Management Center Configuration screen, set the parameters for integrating with NightWatchman Management Center. The NightWatchman Management Center must already be installed and you must have the host server name to hand.
- Enable reporting – check this to enable reporting and the other controls on this screen. This option is user configurable only when the WakeUp server installation type is Configuration Manager, which happens when the installer detects a local installation of the Configuration Manager provider. When the WakeUp server installation type is NightWatchman Management Center, this is automatically checked and all the other controls are always be available.
- Reporting server – enter the fully qualified domain name of the server where the NightWatchman Management Center Web service component is installed. This field validates the FQDN to ensure the Web service component is contactable.
- Apply WMI Namespace – check this to set permissions on the N1E namespace for the account used in the Account or Group – Domain\User field. You must enable this if you want to allow non-administrators to send wake ups or make changes in the WakeUp console. The NightWatchman Management Center Console service connects to this WMI namespace when sending wake ups (alarm clocks, maintenance windows and on-demand wake ups). If you are running the NightWatchman Management Center Console Service as the user to whom you are granting the WMI permissions, and if the Console Service is currently running on the same machine that you are installing WakeUp on, you must restart the NightWatchman Management Center Console service for these permissions to take effect.
- Account or Group – Domain\User – enter the domain and name of the account or group you want to give WMI and DCOM permissions to.
- On the Ready to Install the Program screen, click Next.
- On the Installation screen, click Finish.
Installing the WakeUp server in unattended mode
In the following:
ABCD-1234-5678-8765-4321is your license key
<RepServ>is the server where the NightWatchman Management Center Web service is installed
The command-line is broken down into separate lines for clarity. Run it as a single command-line.
To install the WakeUp server for Configuration Manager server, on the server where the Configuration Manager WMI provider is installed, run:
To install WakeUp for NightWatchman Management Center, run:
To install WakeUp for Configuration Manager with the Intel® AMT component, run:
If you use the evaluation license key to install WakeUp server, then you will need to relicense within 30 days. You can get a license key from 1E Sales, and use the command-line Relicense the WakeUp server below.
You can modify the WakeUp installation parameters using the command-line switches detailed in WakeUp installation switches.
Integrating WakeUp server with a distributed Configuration Manager setup
Ensure you meet the Prerequisites before you start. This section describes how to configure the WakeUp server to work with a distributed Configuration Manager installation, where the Configuration Manager WMI Provider is installed remotely from the Configuration Manager site server, usually on an SQL Server. WakeUp server must be installed on the Configuration Manager Site Server, and the installer queries WMI on the site server to detect the location of the remote Configuration Manager WMI Provider. By default, the WakeUp server service uses the Local System account, but a remote WMI Provider requires the service to use a domain account or network service account.
To do this:
- Install the WakeUp server on the command-line with the
- If you are using a domain account, add
WAKEUPSVCPASSWORDon the installer command-line. For example
WAKEUPSVCUSER=<Domain>\<User> WAKEUPSVCPASSWORD=<Password>where <
Domain> is the domain where the account is located, <
User> is the account username and <
Password> is the password for the domain account.
- If you are using the network service just add
WAKEUPSVCUSERon the installer command-line. For example,
WAKEUPSVCUSER="NT AUTHORITY\NETWORK SERVICE"
- Grant additional security rights to the local WakeUp server (
C:\Program Files\1E\WakeUp\) and Agent installation (
- Grant modify permissions to these directories for the domain account or network service, whichever is being used. All folders and files below these locations should be set to inherit these permissions.
For example (the command-line is broken down into separate lines for clarity. Run it as a single command-line):
To install the WakeUp server for Configuration Manager without AMT using the domain account
ACME\ACMESVC with the password
ACMEPSWD with reporting enabled on the
CFGMGR02 reporting server, run:
Relicense the WakeUp server
To relicense the WakeUp server, run:
Uninstalling the WakeUp server
To uninstall the WakeUp server, use Add/Remove Programs in Windows Control Panel.
You will need to uninstall the 1E Client separately. Alternatively if you are using the 1E Client for other purposes, then reconfigure the 1E Client to disable the WakeUp module.
A definitive checklist of prerequisites and dependencies you need to meet in order to install the WakeUp server.
|OS||WakeUp server will install on systems running these server OSes.|
|System Center Configuration Manager||WakeUp server integrates with these Configuration Managers.|
|Installation and service accounts|
To install the WakeUp server, you will need:
If you are installing the WakeUp server in a distributed Configuration manager environment, WakeUp Server must be installed on each Configuration Manager site server. The installation account requires:
WakeUp Server service account
If you are installing the WakeUp server in a distributed Configuration manager environment, WakeUp Server must be installed on each Configuration Manager site server. The service account requires the following rights on each site server:
The service account requires the following Administration rights in Configuration Manager before installing WakeUp Server. We recommend creating a new security role and adding the permissions. Doing this causes the specified account/group to be added to the SMS Admins local group on the provider server.
NightWatchman Management Center Console service account
The service account for the NightWatchman Management Center Console service connects to the WMI namespace on the WakeUp server when requesting wake-ups (alarm clocks, maintenance windows and on demand wake-ups from the NightWatchman Management Center Console including Web WakeUp if installed). Therefore, to have the necessary WMI permissions, this service account must be one or more of the following:
Administrators using remote WakeUp server Admin Consoles require remote access rights to the WMI namespace and DCOM Security, as a result administrators require one or more of the following:
The service account for the NWM Console service connects to the WMI namespace on the WakeUp server when requesting wake-ups. Therefore, the service account requires one or more of the following:
NWM Console service account will be added by the NightWatchman Management Center Installer to the N1E and WakeUp namespaces with the following permissions: