Verify Patch Success installation
To run the following tests you need:
- Tachyon Server installed
- The name and password for the server installation account, the account must also be enabled
Ref | Test | Expected | Remediation |
---|---|---|---|
TCNI01 |
| Programs and Features (appwiz.cpl) displays 1E Tachyon Server with correct version number. If an MSP update has been installed, the Installed Updates displays 1E Tachyon Server Update (Qnnnnn). The following Windows services exist and are running.
| If any of the services are not running, then check the corresponding log(s). The Switch Host service will stop after several seconds if it is unable to start any Switches. The ConsumerAPI log is not created until a user (the server installation account) successfully connects to the Tachyon Portal. The BackgroundAPI log is not created until a 1E Client attempts to download content. The 1E-TachyonPlatform product pack can be used to trigger this. |
TCNI02 |
| ||
PSC01 |
|