Settings in the Shopping Admin Console are typically set during installation but you can modify them post-installation. Updates are picked up by the web application on session state expiration, which can be up to 20 minutes (defined in the web.config file). Click Save to implement your changes or Discard to revert to the changes.

Admin Console Settings

To make any changes effective, you must:

  • restart IIS and if you are using multiple Web-only Shopping websites, restart IIS for all of them.
  • restart the Shopping Central service

On this page:

Active Directory

The Active Directory (AD) Server alias or IP Address is required when installing the Shopping Database. These settings let you modify the way that AD is accessed and used.

From Shopping 5.3 onwards, all LDAP over SSL calls are made using secured ports (636 and 3269). However, there is a caveat to this security implementation. A number of Shopping components use native Windows APIs and native Windows controls to query the AD.

For example, the Select User or Group dialog, used to search for users, groups or machines in the domain, in the Shopping Admin Console is one such control. It is an in-built Windows control which provides network-based security using the Kerberos authentication protocol where:
Select user or group dialog 

  • Only valid and registered domain network users can make LDAP calls to the domain controller – the Select User or Group dialog makes a Kerberos-based authentication before sending the LDAP query.
  • Communications between the Select User or Group dialog and the domain controller (DC) are Kerberos encrypted (sign and seal).
  • The Kerberos protocol uses unsecured ports (389 and 3268) for LDAP related communications with the domain controller. It results in the Select User or Group dialog using unsecured ports as it relies on Kerberos protocol for any interaction with the AD/DC.

By default, all native Windows APIs and Windows controls use the Kerberos security protocol and does not provide a means to configure it for the LDAP over SSL security feature. Shopping components will continue to make LDAP over SSL calls using secured ports (636 and 3269) where there is no dependency on the Kerberos protocol. For this reason, ports 389, 636, 3268 and 3269 must not be blocked on the domain controller. If they are restricted, then all the servers hosting Shopping components must be added to the exception list so that Shopping can make the specific LDAP calls.

SettingDefault valueNotes
AD Email FieldmailThe AD field that holds the email address for an account.
AD Manager Account Fieldmanager

The AD field that holds the manager account for an account.

If you change this to an AD text attribute you will need to ensure that the attribute is filled in with the AD distinguished name for the manager, not just the user name, otherwise Shopping will be unable to derive the details for the manager account
AD ServerSet by installer

The Active Directory server IP Address or server name. The Active Directory Domain Controller prerequisites has recommendations on which DC to use.


Installer property: ACTIVE_DIRECTORY_SERVER

AD TrustsNo default value set

The trusted domain to be added to Shopping’s AD support. This may be from an external trust or a forest trust to a root domain. Supported forest, domain and trust configurations are described in Active Directory supported scenarios.

LDAP over SSL/TLS EnabledTrue

Enables LDAPS between Shopping and the DC.

Use Global CatalogTrueIf True, Shopping uses the AD Global Catalog for AD queries and the AD server must be a global catalog AD server. If False, Shopping is restricted to the local domain and uses LDAP to support access to Shopping.

Branch Approval

This section lets you configure the settings for branch administered applications.

SettingDefault valueNotes
Branch Admins Require ApprovalFalse

Determines whether branch administrators require approval when shopping for others.

Values are:

  • True – approval required
  • False – enables Shopping for others to bypass the approval process
Maximum Branch Approval Hours72

Number of hours before a request for a branch application approval is escalated to administrators acting in their deputy roles for that branch.

Central Service

This section lets you configure Central Service settings.

SettingDefault valueNotes
ActiveEfficiency ServerNameNo default value setSets the location of the ActiveEfficiency Server.
Allow Implicit Access For AD IntegrationFalseDetermines whether the Shopping central service account needs direct read/write access to the Shopping AD Integration and Console Access security groups, or whether it can use implicit read/write access by virtue of any AD security groups it belongs to. Values are:
  • True – the Shopping central service account does not need direct read/write access to the Shopping AD security groups it only needs to belong to a group that has read/write access.
  • False – the Shopping central service account must have direct read/write permissions to the Shopping AD security groups set
Application Retry Interval5Interval (in minutes, hours or days – see Application Retry Units) between successive attempts to process workflow items associated with an application request.
Application Retry UnitsMinutes

The units used in the application retry interval setting.

Values are:

  • Days
  • Hours
  • Minutes
Approval Escalation Interval1Approval time limit (in minutes, hours or days – see Approval Escalation Units) before an approver's deputy is promoted as the main approver and they are forwarded an application request email.
Approval Escalation UnitsDays

The units used in the Approval Escalation Interval setting.

Values are:

  • Days
  • Hours
  • Minutes
Data Grooming Interval1Interval (in minutes, hours or days – see Data Grooming Units) between data grooming operations. These clear any un-purchased items in a user's baskets that are older than the Maximum Days In Basket setting.
Data Grooming Time00:00Time of day (in minutes, hours or days expressed as hours:minutes in 24-hour notation – see Data Grooming Units) in which the grooming takes place and only valid when the Data Grooming Units setting is set to Days. The setting control in the console lets you change these values independently using spinner buttons.
Data Grooming UnitsDays

The units used in the Data Grooming Interval setting.

Values are:

  • Days
  • Hours
  • Minutes
Email Retry Interval5Interval (in minutes, hours or days – see Email Retry Units) between retries for failed email deliveries.
Email Retry UnitsMinutes

The units used in the Email Retry Interval setting.

Values are:

  • Days
  • Hours
  • Minutes
Maximum Email Retries3Maximum number of times to retry sending failed email deliveries.
OSD Completed Machine Discovery Interval2Frequency (in minutes, hours or days – see OSD Completed Machine Discovery Units) in which the Shopping central service checks with Configuration Manager to see if the machine has been discovered post-OS deployment.
OSD Completed Machine Discovery UnitsMinutes

The units used in the OSD Completed Machine Discovery Interval setting.

Values are:

  • Days
  • Hours
  • Minutes
Overdue Pending Orders Time Out72

Overdue pending orders will automatically be failed after this timeout period in hours. (this setting is always in hours).

Note: setting this value to high can have a negative effect on shoppers experience as well as the total number of items the Shopping Receivers are actively checking status for in Configuration Manager.

Overdue Pending Orders Interval1

This setting is designed to control the frequency that the Shopping Central Service will check for Overdue and pending orders. Orders that have exceeded the configurable value in (Overdue Pending Orders Time Out) are automatically failed so that if the Shopping Application is configured for re-shopping the item can be re-requested by the same user.

The Interval is in minutes, hours or days based on Fail Overdue Pending Orders Units below for failing overdue pending orders.

Overdue Pending Orders UnitsHours

Controls the Fail Overdue Pending Orders Interval setting above.

Walues are:

  • Days
  • Hours
  • Minutes
Pending Requests Interval Seconds
10

Interval (in seconds) between checking for pending workflow integration requests. You can modify this interval with by running the command line:

CentralService 
   -PendingRequestsIntervalSecs
      =interval_in_seconds


where interval_in_seconds is the new interval for polling pending requests.

Retry Path%ALLUSERSPROFILE%\
1E\ShoppingCentral\
Retry\
The full path to the retry folder.
SCCM Old Connection String The SQL connection string to the Configuration Manager 2007 system. Used during the upgrade process from Configuration Manager 2007 to Configuration Manager 2012 while both systems are running in parallel to enable new machines in Configuration Manager 2007 to be imported into Shopping. This should be used in conjunction with the Sync Machines From Old Sccm setting.
Scheduled Uninstall Interval Frequency (in minutes, hours or days – see Schedule Uninstall Units) the Shopping database is polled to see if scheduled uninstalls or uninstall reminders are due.
Scheduled Uninstall UnitsDays

The units used in the Scheduled Uninstall Interval setting.

Values are:

  • Days
  • Hours
  • Minutes
Script Temp Path
%ALLUSERSPROFILE%\
1E\ShoppingCentral\
temp\

The full path to the temporary folder used for workflow integration scripts. You can modify the location by running the command line:

CentralService 
   -ScriptTempPath
      =temp_location_for_scriptfiles


where temp_location_for_scriptfiles is the new location for the temporary script files to run.

Script Timeout Seconds

10

Maximum duration (in seconds) to wait for Workflow Integration Scripts to return a value. You can modify the duration by running the command line:

CentralService 
   -ScripTimeoutSecs
      =timeout_in_seconds


where timeout_in_seconds is the new interval in seconds.

Send OS Deployment Confirmation Email

True

Sends an email informing the user that their OS deployment has been scheduled.

Send OS Deployment Imminent Email

24

Send OS Deployment Reminder Email

7

Sends an email informing the user that their OS deployment will begin in the specified number of hours. Set to 0 for no email. 

Sends an email informing the user Your OS deployment for Machine NAME is scheduled to begin at TIME.

The following settings determine the polling interval for checking if an email must be sent:

  • Send OS Migration Imminent Email Interval
  • Send OS Migration Imminent Email Units

Sends an email informing the user that their OS deployment will begin in the specified number of days. Set to 0 for no email.

Sends an email informing the user This is an early reminder. Your operating system upgrade for computer NAME is scheduled to begin at TIME on DATE.

The following settings determine the polling interval for checking if an email must be sent:

  • Send OS Migration Reminder Email Interval
  • Send OS Migration Reminder Email Units

Send OS Migration Cancelled Email Interval5

Polling interval to check if cancelled OS Migration emails must be sent. The polling interval units are set in Send OS Migration Cancelled Email Units below.

The cancellation may occur through the administrator cancelling or rescheduling the migration, or because items in the Shopping OSD application may have had permission changes applied or been deleted.

Send OS Migration Cancelled Email UnitsMinutes

The units used in the Send OS Migration Cancelled Email Interval setting.

Values are:

  • Days (1)
  • Hours (2)
  • Minutes (3)
Send OS Migration Imminent Email Interval1

Polling interval to check if pending OS Migration Imminent emails must be sent. The polling interval units are set in Send OS Migration Imminent Email Units below.

Emails are sent according to the value of Send OS Deployment Imminent Email above.

Send OS Migration Imminent Email UnitsHours

The units used in the Send OS Migration Imminent Email Interval setting.

Values are:

  • Days (1)
  • Hours (2)
  • Minutes (3)

Send OS Migration Reminder Email Interval

7

Polling interval to check if pending OS Migration Reminder emails must be sent prior to an OS Migration taking place. The polling interval units are set in Send OS Migration Reminder Email Units below.

Emails are sent according to the value of Send OS Deployment Reminder Email above.

Send OS Migration Reminder Email Units

Days

The units used in the Send OS Migration Reminder Email Interval setting.

Values are:

  • Days (1)
  • Hours (2)
  • Minutes (3)
Sync Machines and Users from Active Efficiency
This is deprecated as Machines and Users are always retrieved from ActiveEfficiency.
Sync Machines From Old SccmFalse

Determines whether the synchronization of new Configuration Manager 2007 machines into Shopping is enabled.

Values are:

  • True – enables synchronization (ensure the SCCM Old Connection string is set before you enable synchronization)
  • False – disables synchronization
Users and Machines, AD Sync Interval1Interval (in minutes, hours or days – see Users and Machines, AD Sync Units) for synchronizing the values held in the Shopping database for the user's and approver's manager and email details with their values set in Active Directory.
Users and Machines, AD Sync UnitsDays

Value the Users and Machines, AD Sync Interval setting.

Values are:

  • Days (1)
  • Hours (2)
  • Minutes (3)

Computer Category administrators

This section lets you configure how the Computer Category administrator details are set.

SettingDefault valueNotes
Enforce BoundariesTrue

Determines whether Computer Category administrators can shop for applications on machines outside their computer category.

Vales are:

  • True –  can only shop for applications whose associated computer categories match those in the selected target machines
  • False – can shop for any application on the machines in their computer category.
Show Admin TabTrue

Determines the visibility of the Admin tab in the Shopping Web.

Values are:

  • True – Computer Category administrators are full Shopping administrators
  • False – Computer Category administrators are limited to only Shopping for other computers.

Configuration Manager

The Shopping Web application queries the Configuration Manager central server via WMI, which requires the storage of WMI credentials in the database. The following settings must be correctly setup and verified using the diagnostics page.

SettingDefault valueNotes
ConfigMgr Database Access GroupSet by installerInformation only setting that shows the AD security group associated with read-only access to Configuration Manager database. Console users are required to be in this group to perform actions in Sites\Applications nodes.

Installer property: SHOPPINGCONSOLESMSUSERS
Query SCCM Data From ServerTrueDetermines whether Shopping retrieves information about machines directly from the Configuration Manager server. Values are:
  • True
  • False
SCCM VersionSet by installerInformation only setting that shows the version number of the current Configuration Manager installation.

Console

This section lets you configure Console behaviour.

SettingDefault valueNotes
Admin Console Manages GroupsTrue

Determines whether the Admin Console adds or removes AD group members based on the Node Security settings.

Values are:

  • True – Admin console will add/remove AD group members.
  • False – AD group members will not change regardless of the Node Security settings.
Apple app store home URLhttps://itunes.apple.com/in/genre/ios/id36?mt=8Home page for the Apple device application store, as used on the Mobile Details screen in the New Mobile Application wizard and the Mobile tab on the mobile application Properties dialog.
Full Database Access GroupSet by installerInformation only setting that shows the AD security group associated with full Shopping database access.  Console users are required to be in this group to be able to perform privileged actions in Sites\Applications\Settings\Node Security nodes.

Installer property: SHOPPINGCONSOLEADMINUSERS
Google app store home URLhttps://play.google.com/store/appsHome page for the Android device store, as used on the Mobile Details screen in the New Mobile Application wizard and the Mobile tab on the mobile application Properties dialog.
Limited Database Access GroupSet by installerInformation only setting that shows the AD security group associated with limited Shopping database access. Console users are required to be in this group to perform actions in Approvers\Users Categories\Computer Categories\Event Log nodes. In earlier releases this setting was called Console User Account.

Installer property: SHOPPINGCONSOLEUSERS
Number of Events To Display500Number of most recent events events to display in the Events section of the Shopping Admin console.
Windows app store home URLhttp://www.windowsphone.com/en-in/store/Home page for the Windows device application store, as used on the Mobile Details screen in the New Mobile Application wizard and the Mobile tab on the mobile application Properties dialog.

Deputy Approver

This section lets you configure how the Deputy Approver details are set.

SettingDefault valueNotes
Auto Reject Timeout10Time (in days) before a request is rejected automatically by the system while waiting for an approver to approve or reject.
Deputy DefaultSet by installer

The account to be used as a default deputy for any approver is absent.

This account or group must have an email address. The installer checks the ADMINACCOUNT has an email address during installation.  The existence of the account or group and its email address is not checked if this value is changed after installation.

Installer property: ADMINACCOUNT
Maximum Approval Hours24Interval (in hours) before a request email is escalated to a Deputy Approver via email notification. Must be the same or greater than the value of Approval Escalation Interval. Minimum is 1 hour.

Email attachments

This section displays some internally used settings.

SettingDefault valueNotes
All Approval ApplicationsFalseThis flag is used internally. Values are:
  • True
  • False
Approval Applications With CostFalseThis flag is used internally. Values are:
  • True
  • False

Integration

This section lets you configure the different integration modes.

SettingDefault valueNotes
AppClarity Database No default value setName of the AppClarity database to connect to.
AppClarity Database Server Instance No default value setName of database server instance hosting the AppClarity database.
  • Use the <ServerName> format If the AppClarity database is hosted on the default SQL Server instance
  • Use the <ServerName>\<InstanceName> format if the AppClarity database is hosted on a named SQL Server instance
AppClarity Endpoint No default value set

The AppClarity integration services URL. For example,

http://<server name>:8335/appclarity/services/integration

where <server name> is the server where the AppClarity service is installed. If the URL has been modified from the default, contact the AppClarity administrator for details of the integration services URL.

AppClarity IntegrationFalseValues are:
  • True – use AppClarity for software inventory
  • False
AppMigration Endpoint No default value set

The SLA Platform service endpoint URL that is used to query it for reinstall applications during as OS deployment. Used when the AppMigration mode is AppMigration. For example,

http://[ServerName.DomainName:Port]
https://[ServerName.DomainName:Port]
AppMigration ModeShoppingWhere information about applications to be reinstalled during an OS deployment is derived from:
  • Shopping – information is derived from Shopping
  • AppMigration – information is derived from the SLA Platform
Catalog Endpoint No default value set

Location where the 1E Catalog is installed. Examples:

http://localhost/CatalogWeb/Api

http(s)://[ServerName.DomainName[:Port]]/CatalogWeb/Api
Integration ModeAppClarity

Indicates how Shopping applications and application migration rules are mapped to applications:

  • AppClarity - only used for AppClarity 5.0 (or earlier)
  • Catalog

If you are running AppClarity 5.1 or later, use the upgrade tool to update existing application mapping and application migration rules to use the Catalog and update Integration Mode to Catalog.

SLA Platform Password No default value setThe password for the SLA Platform account used to query the platform for reinstall applications during and OS deployment. This setting sis required when AppMigration Mode is AppMigration.
SLA Platform Username No default value set

The name of the SLA Platform account (in the format: user@domain) used to query the platform for reinstall applications during an OS deployment. This setting is required when AppMigration Mode is AppMigration.

Licensing

This section lets you define the Global License Manager.

SettingDefault valueNotes
Global License Manager AccountSet by installerAccount name for the global license manager who will receive all the license alert emails.

Installer property: LICENSEMGRACCOUNT
Global License Manager EmailSet by installerEmail address to be notified when license exceptions occur. Derived from the AD email set for the account provided in the installer.

Installer property: LICENSEMGRACCOUNT

Localization

This section controls the localization of the language used in the Shopping emails and Website.

SettingDefault valueNotes
Default Language For Emailsen (English)Default language used for the emails. This determines which set of email templates are used.
Use Login LanguageFalseDetermines whether to use default templates for emails or use email templates that correspond to the user's login language, i.e. their Internet Explorer language preference.

OS Deployment

This section controls the OS deployment feature on the Shopping Website. There are several OS deployment and migration settings under the Central Service category. 

SettingDefault valueNotes
Enable Reinstall and License ManagementTrueDetermines whether Shopping reinstalls applications and manages their licenses part of the OS deployment process. Values are:
  • True
  • False
Make OSD Confirm Box VisibleTrueDisplay the confirm checkbox on the final page of the OS deployment wizard in the Shopping portal. The displayed text is configurable in the GlobalResoureces.RESX file.
Values are:
  • True – displays the confirm checkbox
  • False – hides the confirm checkbox
OS Deployment Workflow
Integration Enabled
False

Determines the Shopping workflow integration for the OS deployment wizard.

Values are:

  • True – integration scripts associated with OS Deployment will be executed every time an OSD event is raised.
  • False
Use Extended Table For OSD
Reinstall Screen
FalseValues are:
  • True – the OSD wizard in the Shopping web portal will use the extended tb_OsdRecommendedItem table when displaying the applications to be re-installed following deployment.
  • False – uses the previously installed Shopping applications

OS Filtering

This section controls the filtering of applications on the Shopping Website according to whether the it is compatible with the user's OS. For more information see OS Filtering.

SettingDefault valueNotes
OS Filtering EnabledFalse

Determines if Shopping hides applications from the Shopping website whose specified client platform is not compatible with the user's OS.

Values are:

  • True
  • False
OS Filtering Sync Period720Duration (in minutes) for re-syncing Shopping with Configuration Manager to retrieve any specified client platforms set for a particular Application's install program.

Rental

This section lets you control the defaults for the Rental settings.

SettingDefault valueNotes
Final Reminder Days1

Number of days before rental application uninstall that the final reminder email is sent to a user reminding them that the application is about to be uninstalled.

Must be less than the Reminder-Days.
Reminder Days5

Number of days before rental application uninstall that a reminder email is sent to a user reminding them that the application is about to be uninstalled.

Must be greater than the Final Reminder-Days.
Rental Extension Default Days90Default value for the Rental Extension days setting when first enabling Rental for an application.
Rental Extension Maximum Days120Maximum value (in days) that the Rental Extension days setting can be set to when configuring Rental for an application.
Rental Extension Minimum Days60Minimum value (in days) that the Rental Extension days setting can be set to when configuring Rental for an application.

System

This section lets you control the accounts used by Shopping for administration and viewing reports.

SettingDefault valueNotes
Admin AccountSet by installerInformation only setting that shows the AD account or group permitted to view the Shopping Admin pages. Installer property: ADMINACCOUNT
Admin EmailSet by installer

Determines if Shopping forwards alerts to the administrator email account. Derived from the AD email for the account provided in the ADMINACCOUNT installer property:

Admin NameAdministratorInformation only setting that shows the name associated with the Administrator account with privileges to the Shopping database.
API Urlhttp://<ShoppingHost>/
ShoppingAPI
Sets the location of the ShoppingAPI.
Centralised ModeFalse

When integrating with Configuration Manager 2012, for Shopping to work in centralized mode all Primary Receiver Services must be stopped.

Centralized mode is not compatible with Configuration Manager 2012 user or machine model Applications.

Values are:

  • True – all Collections and Advertisements are created on the Configuration Manager server (usually the central server) that the Shopping Central components are pointing at. This requires a Shopping Receiver to be installed on that Configuration Manager server
  • False – sets Shopping to work in non-centralized mode, this is required when using user and machine model applications from Configuration Manager 2012
Check Pending Order Status After3Check Configuration Manager for the status of pending orders older than this number of hours. This is used when Configuration Manager receives status messages in the wrong order.
Full Admin For RBAC Set to a list of Configuration Manager administrators with rights on all configurable items in Configuration Manager. Each entry on the list should be separated by a semi-colon (;). Each administrator should be defined in the format Domain\UserName.
Mail FormatHTMLInformation only setting that shows the format that will be used for user emails.
RBAC Support Enabled
True

Determines if role-based access control (RBAC) is enabled or not. To enable RBAC you should also set WQL Support Enabled to True.

Values are:

  • True – enables RBAC to Configuration Manager via WMI
  • False – disables RBAC
Receiver AccountSet by installerSets the account that must be used by all the Shopping Receivers. If a Shopping Receiver is configured to use a different account to the one set here it will get errors when attempting to connect.
Reports AccountSet by installerSets the AD account or group permitted to view the Shopping reports pages. Initially set during installation.
Service AccountSet by installerInformation only setting that shows the Shopping service account. Defined during installation
SMTP ServerSet by installerThe Mail Server alias or IP Address
Web URLSet by installerSets the web URL for the Shopping Web Portal. This is used when linking approval emails to the Shopping website.
WQL Support Enabled
True

Determines how calls to the Configuration Manager servers are made – using Windows Management Instrumentation Query Language (WQL) or structured query language (SQL).

Values are:

  • True – enables WQL calls for Configuration Manager servers
  • False – enables direct SQL calls for Configuration Manager servers

Web Application

This section contains various settings for configuring Shopping.

SettingDefault valueNotes
1E Tachyon Agent loopback URLhttp://localhost:8000/
ShoppingClientAgent/MachineInfo

Name and port for the Tachyon Agent web service used by the Shopping web application to retrieve machine information.

Application NameShopping

Sets the name given to the Shopping application as seen in the top left of the Shopping Portal.

You can make this blank or change the text but you should ensure the text fits.
Bypass Approval Accounts No default value set

User groups or accounts that will bypass the approval process for any of the applications that are visible to them. Each entry must be separated by a comma.

This field must be populated with care for two reasons: firstly the accounts specified here are not validated in web settings; secondly the users specified as accounts or members of the specified groups will bypass all the approval processes in Shopping meaning that they will gain unrestricted access to all Shopping applications visible to them.


Visibility restrictions via User and Computer Categories along with licensing restrictions do still apply to superusers as they would apply to a normal user.

Comments Always ExpandedFalse

Determines whether the comments for applications are expanded by default or not in the Shopping web portal.

Values are:

  • True – comments are expanded by default in the Shopping web portal
  • False – comments are collapsed by default in the Shopping web portal
Cookie Timeout7Timeout (in days) for user-side cookies in the Shopping web-console.
CurrencyEnglish (United States) [en-US]The locale that determines the currency and number formatting used in the Shopping display for application costs.
Default View ModeGrid

Default view for each user. May be a grid or list view.

Values are:

  • Grid – default view is Grid mode
  • List – default view is List mode
Enable Full Text Search
This setting is deprecated as full text search is always available in the Shopping Web portal.
Enable Mandatory Approval CommentsFalse

Determines if comments are mandatory for approvers when approving applications.

Values are:

  • True – approval comments are mandatory
  • False – approval comments are optional
Force Comment For ApprovalTrue

Determines if comments are mandatory for users when shopping for applications that require approval.

Values are:

  • True - comments are mandatory
  • False - comments are optional
Force Comment For Non-ApprovalFalse

Determines if comments are mandatory for users when shopping for applications that do not require approval.

Values are:

  • True - comments are mandatory.
  • False - comments are optional.
Help Desk Cost40Typical cost for a help desk request in your organization – used to calculate the help desk cost savings to date, displayed on the Shopping home page.
Help Desk Time30Typical time taken (in minutes) to respond to a help desk request in your organization – used to calculate the help desk time savings to date, displayed on the Shopping home page.
License DependencyTrueControls whether licensing is enforced or not. Values are:
  • True – all application requests, once max licenses have been used, will not be processed.
  • False – even when the license count exceeds the set max licenses value, Application requests will be processed as normal.
Maximum Machines Count100Maximum number of machines to be returned in machine searches on the web applications admin basket page.
Send Email When Application DeployedTrueDetermines whether the user receives an email for application deployment success and failures.
Show Savings To DateTrue

Determines if the Savings to date is displayed in the Shopping Web home page.

Values are:

  • True – shows Savings to Date information
  • False – hides Savings to Date information
Use Splash MessageNever Appear

Determines if a Welcome screen and message is displayed on the Shopping Web portal.

Values are:

  • Never Appear
  • AppearFirstTimeOnLogin
  • AppearEveryTimeOnLogin

Workflow Integration

This section lets you configure the way that Shopping manages its workflow integration. More details on integrating with 3rd party applications can be found in The Shopping workflow documentation.

SettingDefault valueNotes
Application Request CancelledC:\Program Files\1E\
Shopping\CentralService\
WorkFlowIntegration\
ApplicationRequestCancelled.vbs
Name and location for the Application Request Cancelled Workflow script.
Application Request DeployedC:\Program Files\1E\
Shopping\CentralService\
WorkFlowIntegration\
ApplicationRequestDeployed.vbs
Name and location for the Application Request Deployed Workflow script.
Application RequestedC:\Program Files\1E\
Shopping\CentralService\
WorkFlowIntegration\
ApplicationRequested.vbs
Name and location for the Application Requested Workflow script.
Approval Process CompletedC:\Program Files\1E\
Shopping\CentralService\
WorkFlowIntegration\
ApprovalProcessCompleted.vbs
Name and location for the Application Process Completed Workflow script.
Approval UpdateC:\Program Files\1E\
Shopping\CentralService\
WorkFlowIntegration\
ApprovalUpdate.vbs
Name and location for the Approval Update Workflow script.
Installation Process CompletedC:\Program Files\1E\Shopping\
CentralService\WorkFlowIntegration\
InstallationProcessCompleted.vbs
Name and location for the Installation Process Completed Workflow script.
Maximum Workflow Retries3Maximum number of times to retry executing a Workflow Integration script.
Workflow Integration ModeOffDetermines which callbacks are made to the workflow interface when shopping for an application. A callback is made for:
  • New requests
  • Approval updates
  • Approval process completes
  • Application request deployed
  • Installation process completed
  • Application request cancelled

Values are:
  • Off – no callbacks are made to the workflow interface.
  • BasicApproval – callback is made at new request, approval process complete, request cancelled.
  • FullApproval – callback is made at new request, approval update, approval process complete, request cancelled.
  • BasicApprovalAndConfigMgr – callback is made at new request, approval process complete, installation complete, request cancelled.
  • FullApprovalAndConfigMgr – callback is made at all 6 stages