Contents
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Introducing Tachyon
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Quick Start
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Implementing Tachyon
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Using Settings
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Using Explorer
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Introducing Explorer
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Explorer Features
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Explorer Home page, questions and responses
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Instructions
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The action approval workflow
- Tagging client devices
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Using Device Criticality
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Using Location
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Exporting data from Tachyon Explorer
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Checking device details and connectivity
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Tachyon Activity Record
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Tachyon Quarantine
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Introducing Explorer
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Using Guaranteed State
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Using Inventory
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Using Experience
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Using Patch Success
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Troubleshooting
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Extending Tachyon
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Training
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Reference
Using tags in question coverage
The example
On the Actions to set tags - tutorial page we set the tags for the devices belonging to a number of departments in our ACME organization. Now we're going to extend the example to deal with a particular scenario and show how the tags can be used when defining the coverage for a question.
In our environment we've just rolled out a software package for a product called ACMEFinance, this application is used by a number of departments - but we've realized that the Finance department use some extra features of the application that requires a special license. So we urgently want to find all the devices in the Finance department that have the ACMEFinance software installed and apply the special license to just those devices.
To find the devices we want to treat we will ask the question What versions of <appname> are installed?.
Using coverage tags
For our example the user TCNActioner01, with the Tachyon global actioner role, is going to run the question to locate any ACMEFinance installations on the Finance department devices. The animation opposite illustrates the following steps:
- TCNActioner01 types Which versions into the Explorer field and then selects What versions of <appname> are installed? from the list of matching questions
- Once the question is loaded they set the <appname> inline parameter to ACMEFinance, the application they want to track down
- They then click on the Edit link to expand the Parameters rollout, click on Coverage to expand that heading and then on Tags to display the coverage tags controls
- They select Department from the Select key dropdown list
- Then they select Finance from the Select value dropdown list (populated when Department was selected) and click Set to save the coverage to the question
- Having set the coverage they then click Ask this question, which will ask the question of just those devices with the selected tag set
- The responses in our example shows that just one of the connected finance devices has the ACMEFinance software
We can now target the ACME-WIN1001.acme.local device outside of Tachyon with the special license update.
In this tagging example we've seen how Extended Properties administrators define the properties that can be used for tagging, as described in Adding properties - tutorial. We've seen in turn how those tags can be set on Tachyon client devices by an actioner, as described in Actions to set tags - tutorial. Finally on this page we've seen how those tags can be used to define the coverage for a question and help to target otherwise unassociated devices simply and effectively.