Summary

Everything you need to know about getting 1E Virtual Assistant installed and running in your environment. This section is structured in a way that leads you through the three phases of a typical implementation project.

  • Design, including requirements
  • Install, including preparation
  • Verify


In this section...

Design Considerations

Information that will help you design and plan the implementation of 1E Virtual Assistant in your organization.

Requirements

Information that will help you design and plan the implementation of the 1E ITSM Connect app in your organization. This includes all the prerequisites and dependencies that are necessary to install the 1E ITSM Connect app.

Preparation

What you will need to prepare in advance of implementing 1E Virtual Assistant in your environment. Typically, these are tasks that may take some time to organize, depending on how your organization works. A comprehensive list of installation and software requirements is provided in Requirements.

Installing and upgrading

How to set up 1E Virtual Assistant , including a guide to upgrading.

Verifying

Basic verification tests that cover the installation and basic use of 1E Virtual Assistant.