In this section...
Information that will help you design and plan the implementation of 1E Virtual Assistant in your organization.
Information that will help you design and plan the implementation of the 1E ITSM Connect app in your organization. This includes all the prerequisites and dependencies that are necessary to install the 1E ITSM Connect app.
What you will need to prepare in advance of implementing 1E Virtual Assistant in your environment. Typically, these are tasks that may take some time to organize, depending on how your organization works. A comprehensive list of installation and software requirements is provided in Requirements.
How to set up 1E Virtual Assistant , including a guide to upgrading.
- Installing 1E Virtual Assistant — Requesting and installing the 1E Virtual Assistant from the ServiceNow app store.
- 1E Virtual Assistant post-installation tasks — Post-installation tasks, which include verification checks and mandatory and optional configuration tasks.
Basic verification tests that cover the installation and basic use of 1E Virtual Assistant.