Welcome to the Tachyon Explorer 5.2 documentation space. Here we describe all aspects of configuring and using Tachyon. Here's a quick overview of what the Tachyon documentation pages will tell you.

Introducing Tachyon Explorer

An overview of Tachyon Explorer is presented; what it does and how it can benefit your organization. 

Implementing Tachyon Explorer

Everything you need to know about getting Tachyon installed and running in your network. This section is structured in a way that leads you through the three phases of a typical implementation project.

Using Tachyon Explorer

How to use the Explorer application to investigate, remediate issues and manage operations across all your endpoints in real-time.

  • Introducing ExplorerAn overview of Explorer is presented; what it does and how it can benefit your organization. An introduction to the features of Explorer is provided.
  • Explorer FeaturesAn overview of Explorer application features.
  • Explorer Home page, questions and responsesHow to frame questions in Tachyon and view the responses.
  • InstructionsViewing the instruction history, navigating instructions using the tasks page and scheduling instructions.
  • The action approval workflowHow to run actions with approval.
  • Tagging client devicesTachyon client devices can have a number of custom tags assigned using Tachyon and the Tachyon clients. There are two types of tag: coverage tags, which can be used in the scopes for questions and actions to help target specific collections of devices; and freeform tags that can be queried and set using specific questions and actions.
  • Using Device CriticalityAssigning Criticality to devices according to their importance within your organization.
  • Using LocationAssigning Location to devices within your organization.
  • Exporting data from Tachyon ExplorerResults visible in Tachyon Explorer can be exported to files containing comma-separated values (CSV) or, in the case of the Export all option on the instruction response page, tab-separated values (TSV), and results can be marked for export at the point of asking a question to automate the process.
  • Investigating DevicesInvestigating devices that have connected to Tachyon using the 1E Client.
  • Tachyon Activity RecordA description of the benefits of Tachyon Activity Record feature and how the data can be retrieved.
  • Tachyon QuarantineA description of the quarantine feature provided in the Tachyon client and implemented in the quarantine instructions present in the 1E-Explorer-TachyonCore.zip file.
Troubleshooting
  • Known issuesLists of the current known issues with implementing, configuring, using and extending Tachyon.
Reference

All the list type information, such as installer properties, in alphabetical lists etc.

  • 1E Companion ProductsA list of the feature dependencies between Tachyon Explorer and other 1E companion products.
  • Log filesNames and locations of log files created by Tachyon Server, 1E Client, and Tachyon tools.
  • Explorer referenceReference information specific to the Explorer application.
  • Tachyon Explorer release informationDetails about new features of Tachyon Explorer, and links to further information.
  • Glossary
  • IndexThis is an alphabetically sorted list of all the pages in the Tachyon documentation, which you can use if you want to find a particular named page and you don't remember where exactly it lives in the documentation structure.
  • Tachyon Product Packs referenceReference information for Product Packs included in the Tachyon Platform zip. These Product Packs are required to support various features of Tachyon.


 

Copyright and trademark notices

All rights reserved. No part of this document or of the software (“the software”) to which it relates shall be reproduced, adapted, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without permission from 1E Ltd. It is the responsibility of the user to use the software in accordance with this document and 1E Ltd shall not be responsible if the user fails to do so. Although every precaution has been taken in the preparation of this document, 1E Ltd and the authors assume no responsibility for errors or omissions, nor shall they be liable for damages resulting from any information in it.

Trademarks

1E, the 1E device, TACHYON, APPCLARITY, ACTIVEEFFICIENCY, NIGHTWATCHMAN, NOMAD BRANCH, NOMAD ENTERPRISE, PXE EVERYWHERE, DROWSY and DROWSY SERVER are trademarks belonging to 1E Ltd. 1E is registered in the UK, EU and the US. The 1E device is registered in the UK, EU, Australia and the US. NIGHTWATCHMAN is registered in the EU and the US. Nomad is registered in the EU and the US. DROWSY is registered in the UK. DROWSY SERVER is registered in the US.

MICROSOFT, WINDOWS, WINDOWS 7, WINDOWS VISTA, WINDOWS XP, SMS, CONFIGURATION MANAGER, INTERNET EXPLORER are all trademarks of Microsoft Corporation in the United States and other countries.

Mac is a trademark of Apple Inc., registered in the U.S. and other countries.