1E 23.11 platform and client
This section lists the highlights of the 23.11 release, along with further platform and client updates.
Application Experience Management (AXM)
Application Experience Management (AXM) is a powerful tool designed to optimize and enhance application performance, leading to improved end-user experience and reduced digital friction. AXM’s proactive monitoring capabilities help you identify and address potential performance issues before they escalate, which reduces the number of support tickets and frees up valuable time for both you and your team. AXM supports tracking and insights for both on-device applications and web-based applications, including Core Web Vital tracking via browser plug-in. This results in increased efficiency, and more time for innovation and strategic initiatives.
AXM offers the following key features:
Application monitoring
Advanced dashboard
AXM Score
On-device application data and insights
Web-based application core web vitals and insights.
Note
AXM is only available as a SaaS offering.
Refer to Application Experience Management for details.
Software Reclaim
Software Reclaim is a modern software uninstallation tool to manage software costs, provide control, and remove unused software from endpoints. It allows software administrators to assess software usage and in turn addresses three key pain points for businesses:
Cost.
Security.
End-user experience.
Software Reclaim is centered around the following functionalities:
Usage Summary
Reclaim History
Policies
Savings.
Note
Software Reclaim is only available as a SaaS offering. As part of the 1E commitment to being SaaS only, Software Reclaim will replace AppClarity. AppClarity will reach End of Life in early 2024. Entitlement, License Demand Calculation, and Compliance will not be offered under Software Reclaim.
Refer to Software Reclaim for details.
Other features, enhancements, and fixes in this release
Type | Product/Client | Issue ID | Summary |
|---|---|---|---|
Fix | Authentication Proxy | PLAT-759 | Authentication proxy has been updated to dynamically determine the installed virtual site. |
Fix | Application Experience Management | PLAT-2296 | The |
Enhancement | Client | PLAT-1422 | To support 1E AXM, the 1E Client can gather web vitals and usage data for admin-defined web applications using a Chromium browser extension. NoteThis feature is toggled off by default. It can be enabled using the following setting: |
Enhancement | Client | PLAT-1059 | The 1E Client now supports the Beta version of macOS Sonoma. |
Fix | Client | PLAT-2272 | The 1E Client now correctly associates crashes and hangs to |
Fix | Client | ADO 282616 | The missing survey choice icons in 1E Client Interaction have been fixed. |
Fix | Client | PLAT-3028 | Events visible within 1E Experience Analytics (such as Software installations, crashes, etc.) are no longer duplicated if the 1E Client is not shut down cleanly. |
Updates since the last release
Type | Product/Client | Issue ID | Summary |
|---|---|---|---|
Fix | Endpoint Troubleshooting | PLAT-1149 | It is not possible to read the full description in the Product column. |
Fix | Endpoint Troubleshooting | PLAT-301 | The Load More button under Endpoint Troubleshooting had the following issues which have now been fixed:
|
Fix | Endpoint Troubleshooting | PLAT-668 | The error reason why the Save button does not work is not displayed to the user. |
Fix | Endpoint Troubleshooting | PLAT-667 | It is possible to update the schedule from the drill-down page, but the authentication code button is not available. |
Fix | Endpoint Troubleshooting | PLAT-665 | The placeholder option Contains when editing the Device parameter in Endpoint Troubleshooting was not available. |
Fix | Endpoint automation | PLAT-664 | Approval link in the email directs to the wrong page. |
Fix | Endpoint Troubleshooting | PLAT-663 | The Provide authentication code button is visible even after providing the authentication code. |
Fix | Endpoint Troubleshooting | PLAT-575 | When submitting a question, the following confirmation dialog box should be displayed if the user has not set or saved their parameters: "You haven’t applied some of your instruction parameters yet. Would you like to continue?" |
Fix | Client | PLAT-2198 | The 1E Client allocates huge chunks of memory if persistent data files are corrupt. |
Fix | Client | PLAT-1705 | The 1E Content Distribution Branch Service continues to run when the Content Distribution module is disabled in the |
Fix | Client | PLAT-2199 | The 1E Client may stop communicating with the Switch if the message queue fills up with policy requests. |
Fix | Client | PLAT-3874 | Non-English Windows devices are not collecting disk and network metrics. |
Fix | Client | PLAT-439 | Security Vulnerability: Elevated Temp Directory Execution in 1E Client. For more information, refer to Published Product Vulnerabilities https://www.1e.com/trust-security-compliance/cve-info/ |
Fix | Client | PLAT-906 | Client restart isn't working reliably but the shutdown part does. |
Fix | Client | PLAT-280295 | Content Distribution sending device and content registration events with NULL in IpAddr/Subnet to CD. |
Fix | Client | PLAT-279838 | Content Distribution missing the HSTS header in HTTPS responses. |
Fix | Client | ADO 272910 | The Content Distribution client crashes because of blank LocalCachePath. |
Fix | Client | ADO 283617 | The Patch module may cause excessive memory usage growth over time when querying Windows Update Agent for patch metadata. |
Fix | Client | ADO 283268 | Integer overflow when upserting rows into SoftwareInteraction aggregation tables. |
Fix | Client | ADO 282881 | Improved mechanism to consider the 1E Client's device interaction data for primary user deduction. |
Platform and client release history information
1E platform 23.11.1.15
1E Catalog 23.11.1.4
Software Lifecycle Automation 23.11.1.1
Content Distribution 23.11.1.64
Patch Insights 23.11.1.10
Application Experience Management 23.11.1.8
Software Reclaimer 23.11.1.2
Offloading Client 23.11.1.15
1E Authentication Proxy 23.11.1.15
1E Toolkit 23.11.1.15
1E Client (Windows) 23.11.1.118
1E Client (non-Windows) 23.11.1.118
TIMS 23.11.1.118
Online help
1E comes with online help that shows you how to install, configure and use the product. Click the following link to view the help:
For support queries, please:
Use https://support.1e.com/ where you can search the KB or submit a support case.
Contact support@1e.com.
Known issues
The current known issues related to the installation and running of 1E can be found on the Known issues page.
Notice
Post upgrade to 1E 23.11 you may notice that instructions with 1E-PatchSuccess are no longer licensed. Patch Success has been replaced by Patch Insights and your Patch Success instructions can be safely removed.