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1E 24.1 (SaaS)

1E 24.1 platform and client

This article lists the highlights of the 24.1 release, along with further platform and client updates.

Associated 1E 24.1 artifacts can be downloaded from https://support.1e.com/.

Schedule

The release will be deployed to our Elastic SaaS infrastructure on March 26, 2024 at 12:00 UTC.

Client version

  • Windows: 1E Client v24.1.1.206

  • TIMS: 24.1.1.206

  • Non-Windows:

    • Linux: 24.1.1.206

1E Intelligence early access

Note

1E Intelligence is available for customers on 1E 23.7 onward.

We are thrilled to announce that 1E Intelligence is entering Early Access. This provides access to two initial capabilities, Intelligent Insights and Intelligent Sentiment. Read on to find out more about these exciting new additions to the 1E platform, how they can benefit your business, and how you can get access.

Intelligent Insights

Intelligent Insights provides improved visibility over emerging issues that impact users and devices. Leveraging AI-driven analysis of anomalies, outliers, and trends, Intelligent Insights provides an early-warning system of emerging problems that may negatively impact user experience if not remediated. The feature also provides human readable analysis of gathered data, potential root causes, and provides you with clear recommendations on next steps.

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Intelligent Sentiment

Intelligent Sentiment augments traditional sentiment methods such as surveys by providing an automatically generated user sentiment based on Edge AI analysis of device and user interaction telemetry. This provides improved situational awareness of the sentiment across your entire user base, along with improved abilities to understand why sentiment might be degrading.

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Want access?

For more information about joining 1E Intelligence Early Access, please reach out to your Customer Success Team.

We also have an on-demand webinar where we delve into the cutting-edge realm of digital workplace transformation. In the webinar, we explore how predictive, generative, and digital twin technologies are reshaping enterprise landscapes, paving the way for seamless operations and enhanced user experiences. To view the webinar, click here https://info.1e.com/introducing-1e-intelligence.

Announcements

  • The Content Distribution CDPurgeSettings.ps1 and the LocationDiscovery.ps1 scripts have been removed from this release. CDPurgeSettings.ps1 is no longer applicable to SaaS-hosted instances. Please contact support if you need assistance with this in the future. LocationDiscovery.ps1 is no longer supported.

  • 1E SaaS Data Access has entered Early Access phase, from this release you will be able to access a daily snapshot of key data tables directly via PowerBI using Databricks SQL rather than accessing the data via 1E APIs. If you would like to join the early access phase, please talk to your Customer Success team.

  • From this release of 1E Client, customers can use the client certificates that don't have a FQDN in the Subject Name of the certificate. The 1E Client can select any valid and locally trusted client certificate. These client certificates are checked while setting up the connection with 1E platform to ensure that the trust chains are verified by the platform switch.

Updates since the last release

Type

Product/Client

Issue ID

Summary

Enhancement

Client

PLAT-4462

The AXM browser extension can now be deployed by the 1E Client service on Linux.

Enhancement

Client

PLAT-3364

The 1E Client now handles invalid tenant connections by reducing retries and ceasing policy adherence after a set period.

Fix

Client

PLAT-2454

The 1E Client has improved logic for detecting and reporting the local IP address when its outbound connections are tunneled through a VPN adapter.

Other improvements and fixes in this release

Type

Product/Client

Issue ID

Summary

Enhancement

Client

PLAT-3071

We have improved speed and memory usage when dealing with large data tables.

Enhancement

Client

PLAT-4045

We have updated operating system compatibility to support Win11 23H2.

Enhancement

Client

PLAT- 7295

We have updated operating system compatibility to support Red Hat Enterprise Linux (RHEL) 9.

Enhancement

Client

PLAT-671

Windows 1E Client now uses native networking by default, adding support for proxy traversal. Legacy networking is available if UseNativeNetworking=false

Enhancement

Client

PLAT-4046

1E Client Deployment Assistant now supports MECM (Microsoft Endpoint Configuration Manager) 2309.

Enhancement

Client

PLAT-3986

We have updated the AXM application description on the platform dashboard page.

Fix

Client

PLAT-1165

You will now get an additional SerialNumber value when using the Device.GetSummary method.

Fix

Client

PLAT- 7835

Refined the HTTP response parsing logic within WinHttp to accommodate missing reason phrases, enhancing robustness and flexibility of downloads.

Fix

Nomad

PLAT - 3545

Fixed the status update for downloads when utilizing Unified Update Platform (UUP).

Fix

Endpoint Troubleshooting

PLAT-8182

The Export All Responses functionality has now been fixed. Users can now see and export their response data.

Fix

Virtual Desktop Experience

PLAT - 4002

The duplicate Site Name bug has now been fixed by creating unique IDs for sites.

Fix

Virtual Desktop Experience

PLAT - 4012

The duplicate Session Name bug has now been fixed.

Online help

1E comes with online help that shows you how to install, configure and use the product. Click the following link to view the help:

For support queries, please:

Known issues

The current known issues related to the installation and running of 1E can be found on the Known issues page.