Solutions

• New Event History page shows event occurrences over time: Event History.

• Solution action now includes support for Jira Service Management: Manage Solution Actions.

• Device details view now allows users to define a Solution action for its status other than retain: Device details.

This release introduces the following improvements to 1E Solutions Core:

• Modified API Management UI.

• Modified Audit log page limits the number of records shown in the grid.

• Configuration page has now a drop down menu to select other solutions. Solution specific configurations will show based on the selection in the drop down menu.

• Support for 1E for Microsoft Intune Solution.

The initial release of 1E for Device Refresh and 1E Solutions Core:

• Reporting Dashboard showing device data for refresh status with multiple filters.

• Model management through insightful data for different models.

• Data against main KPIs: Device Purchases deferred, Financial Savings and Carbon Savings.

• Setting up user persona and persona demand.

• Configurable status rules and actions.

• ServiceNow integration to open incidents as per configured actions.

• Email notification to end user/service desk as per configured actions.

• Device warranty feed from Dell and LENOVO through API integration.

• DEX Pack to feed raw data to 1E Solutions API.