Solutions

• Basic auth for REST APIs: https://developer.atlassian.com/cloud/jira/platform/basic-auth-for-rest-apis/

• Manage API tokens for your Atlassian account: https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/

• The Jira Cloud platform REST API: https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-group-issues

Reference documentation: https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-post

Example:

• Method: POST

• URL: https://1edev1.atlassian.net/rest/api/2/issue

• Authorization: Basic Auth (Username and Password required. API token to be set as the password).

• Body:

  {"fields": {
          "summary": "Test Incident 6",
          "issuetype": {
              "id": "10001"
          },
          "project": {
              "key": "DS2"
          },
          
          "description":"Rule name failed on device X"
          
         
      }
  }

• Response:

  {
      "id": "10031",
      "key": "DS2-7",
      "self": "https://1edev1.atlassian.net/rest/api/2/issue/10031"
  }

• Reference documentation: https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-issueidorkey-put

Reference documentation: https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-issueidorkey-transitions-post

Example:

• Method: POST

• URL: https://1edev1.atlassian.net/rest/api/2/issue/DS2-5/transitions

• Authorization: Basic Auth (Username and Password required. API token to be set as the password).

• Body:

  Transitions id is the status of the issue. Different transitions id can be found through Get transitions API.

  Reference https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-issueidorkey-transitions-get

  {
     "update": {
        "comment": [
           {
              "add": {
                 "body": "It is time to finish this task"
              }
           }
        ]
     },
     "transition":{
         "id":"111"
     }
  
  }

• Response: API returns a 201 status which is No-Content on success.

Refence documentation: https://developer.atlassian.com/cloud/jira/platform/rest/v2/api-group-issues/#api-rest-api-2-issue-issueidorkey-get

Example:

• Method: POST.

• URL: https://1edev1.atlassian.net/rest/api/2/issue/DS2-2

• Authorization: Basic Auth (Username and Password required. API token to be set as the password).

• No content in set in body.

• Response:

  {
      "expand": "renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations",
      "id": "10026",
      "self": "https://1edev1.atlassian.net/rest/api/2/issue/10026",
      "key": "DS2-2",
      "fields": {
          "status": {
              "self": "https://1edev1.atlassian.net/rest/api/2/status/1",
              "description": "The issue is open and ready for the assignee to start work on it.",
              "iconUrl": "https://1edev1.atlassian.net/images/icons/statuses/open.png",
              "name": "Open",
              "id": "1",
              "statusCategory": {
                  "self": "https://1edev1.atlassian.net/rest/api/2/statuscategory/2",
                  "id": 2,
                  "key": "new",
                  "colorName": "blue-gray",
                  "name": "To Do"
              }
          }
      }
  }

This version of integration uses Basic auth for REST APIs authentication method.

• Basic auth for REST APIs: https://developer.atlassian.com/cloud/jira/platform/basic-auth-for-rest-apis/

• Manage API tokens for your Atlassian account: https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/